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Position: Sales Engineering Manager Job Description: The Arrow ECS Sales Engineering Manager (SEM) is a technical leader for our Modern Infrastructure business. The Sales Engineers within the practice will report directly to the SEM and the SEM reports directly to a Sales Engineering Director. The SEM will have dotted line responsibility to, and tight alignment with, Sales and Supplier Management. The SEM will have leadership responsibility for the Sales Engineers within the practice and will also have direct customer interaction as the technical leader for the practice. The SEM will act as a resource for Sales Manager(s) in the case where they have a specific set of accounts or territory assigned. The Sales Engineering Manager (SEM) is responsible for recruiting, leading, coaching and mentoring the team. This team of sales engineers provides technical expertise through sales calls, presentations, solution design, product and proof of concept demonstrations, solution consultation, architecture review, and enablement of Arrow partners. The SEM possesses a background that includes a history of technical and business acumen, as well as experience in working with and guiding pre-sales teams forward. The SEM is expected to manage the team's activity, conduct one-on-one meetings with their direct reports, and partner with sales and technical counterparts, both internal and external, to attain their respective go to market strategies and revenue/margin goals. What You Will Be Doing <ul><li>Recruit and hire new Sales Engineers into the Practice.</li><li>Training, developing and mentoring her/his direct reports to most effectively drive and service Arrow ECS suppliers, partners and sellers. </li><li>The SEM acts as an escalation point for their team. </li><li>Present and demonstrate Arrow solutions to prospective customers based on requirements to both technical and non-technical audiences such as suppliers, partners, and Arrow sales and marketing teams. </li><li>Act as an integral member to the Arrow sales teams by contributing to the formulation of Arrow strategies and technical approaches, including pre-sales planning and marketing campaigns. </li><li>Collaborate with the aligned sales leadership to ensure the teams are working together to achieve their assigned goals.</li><li>Must coordinate with business leaders to hit KPI goals and optimize rebates and revenue </li><li>Track and manage strategic programs to drive revenue/margin and increase partner success. </li><li>The SEM will also spend time shadowing members of their team and use that to provide feedback and coaching.</li><li>Assist Arrow Sales team in ensuring Partner SE's are trained and can support Practice area vendors, which include NetApp, Nutanix, Citrix.</li><li>Foster channel partner relationships with an emphasis on technical teams.</li><li>Provide technical leadership in partner interactions to include sharing Practice area trends and best practices being employed by other partners to actively be part of the selling process-have a unique value with the partners in your practice area.</li><li>Act as a floating SE and fill in for existing team members if there is a resource conflict or coverage challenge.</li><li>Work independently as well as within a team with limited direction in a fast ‐ paced environment; must be a high energy, motivated, self‐starter and be able to learn and adapt to new technologies quickly. </li><li>Drive constant improvement within your team which are tracked weekly, monthly, quarterly as well as year-over-year. </li><li>Direct account engagement and partner relationships are a critical part of this role</li></ul> What We Are Looking For: <ul><li>Must possess and demonstrate leadership experience in previous roles. </li><li>Industry experience with NetApp, Nutanix, Citrix; partner programs and certifications</li><li>Industry knowledge of infrastructure solutions; especially around IBM, Dell, Commvault, Hitachi, HPE, Palo Alto, Aruba, etc.</li><li>Understanding of artificial intelligence (AI) is a plus </li><li>Understanding of Cloud Technologies, especially around Microsoft Azure, Amazon Web Services, Google Cloud Platform, etc. </li><li>Excellent verbal and written communication skills are a must. You will be presenting to groups of partners, suppliers, sales teams, as well as direct reports via collaboration applications and in person. </li><li>Must have experience utilizing Microsoft Office Products, Salesforce, and other presentation tools.</li><li>Up to 25% Travel</li><li>"Whatever it takes" attitude and motivation to do whatever necessary to assist in closing a deal</li></ul> What's In It For You At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans, and a solid benefits package. <ul><li>Medical, Dental, Vision Insurance</li><li>401k, With Matching Contributions</li><li>Paid Time Off</li><li>Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options</li><li>Growth Opportunities</li><li>Short-Term/Long-Term Disability Insurance</li></ul> #LI-KS1 Annual Hiring Range/Hourly Rate: $112,400.00 - $198,000.00 Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer. Location: US-CO-Colorado (Remote Employees) Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company's request and sole discretion. Time Type: Full time Job Category: Sales EEO Statement: Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy) We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.

Arrow Electronics

Sales Engineering Manager

Position: Managed Services Engineer Job Description: The Arrow ECS services team is seeking a skilled and dedicated Managed Services Engineer (MSE) to join our growing team. The ideal candidate will be responsible for maintaining and optimizing client IT environments through proactive monitoring, management, and reactive support. This role requires excellent problem-solving skills, strong technical knowledge, and the ability to work effectively in a fast-paced environment. The MSE will report directly to the Managed Services Manager and will have dotted-line responsibility to, and tight alignment with, Sales Engineering, Sales Teams, and Supplier Management. They will be responsible for delivering Arrow's proactive and reactive Managed IT services, ensuring high levels of client satisfaction, and driving continuous improvement in our service offerings. They will interface directly with Arrow channel partners and end-user customers. The ideal candidate will have a strong technical background, experience in both proactive and reactive managed services, some exposure to technical sales/marketing experience, and a passion for delivering exceptional customer service. What You'll Be Doing: <ul><li>Provide Tier 1, 2, and Tier 3 managed services support for client issues, resolving complex technical problems.</li><li>Deliver exceptional customer service to our clients, ensuring issues are resolved promptly and effectively.</li><li>Proactively monitor client systems, networks, and applications to identify and resolve issues before they impact the business.</li><li>Conduct regular system maintenance, updates, and patches to ensure security and reliability.</li><li>Optimize system performance and reliability through ongoing analysis and tuning.</li><li>Configure, install and manage solutions as required to support modern infrastructure and cloud solutions.</li><li>Implement and maintain network security measures to protect client data and systems.</li><li>Manage and support virtualized environments, including VMware, Hyper-V, or other virtualization technologies.</li><li>Oversee cloud services and escalations such as AWS, Azure, or Google Cloud Platform.</li><li>Implement and maintain backup and disaster recovery solutions.</li><li>Perform regular backup verification and testing to ensure data integrity and availability.</li><li>Maintain detailed documentation of client environments, configurations, and procedures.</li><li>Generate and present regular reports on system performance, incidents, and improvements.</li><li>Assist with the planning, design, and implementation of client projects, including system upgrades and migrations.</li><li>Works closely with Arrow services vendors and partners</li><li>Collaborate with other team members to ensure successful project delivery.</li><li>Mentor peers who are developing skills</li></ul> What We Are Looking For: <ul><li>Candidates MUST have knowledge of Palo Alto.</li><li>Minimum of 3 years of experience in a technical managed services role</li><li>Understanding of ticketing and monitoring systems and process</li><li>Proven track record of success with clients and working across multiple functional areas</li><li>Strong technical background with expertise in areas such as network management, cybersecurity, cloud services, and IT infrastructure. AI is a plus.</li><li>Knowledge of industry-leading manufacturers such as Palo Alto, Microsoft, NetApp, Veeam, Citrix, Nutanix, VMware and Nutanix</li><li>Proven track record of managing and delivering high-quality managed IT services.</li><li>Excellent leadership and team management skills.</li><li>Strong problem-solving and results-driven ideation.</li><li>Exceptional communication and interpersonal skills.</li><li>Ability to build and maintain strong client relationships.</li><li>Relevant certification networking, systems, and virtualization (modern infrastructure)</li><li>Must have experience utilizing Microsoft Office Products, SalesForce, and other presentation tools.</li><li>"Whatever it takes" attitude and motivation to do whatever is necessary to assist in closing a deal</li><li>Must be able to Travel 10% when needed.</li></ul> Work Arrangement: <ul><li>Fully Remote: Must be able to travel to an Arrow office location as requested by Arrow leadership.</li></ul> What's In It For You: At Arrow, we are driving innovation and choice by offering employees a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs: <ul><li>Medical, Dental, Vision Insurance </li><li>401k, With Matching Contributions </li><li>Short-Term/Long-Term Disability Insurance </li><li>Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options </li><li>Paid Time Off </li><li>Tuition Reimbursement </li><li>Growth Opportunities </li></ul> And more! Annual Hiring Range/Hourly Rate: $81,900.00 - $125,400.00 Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer. Location: US-CO-Colorado (Remote Employees) Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company's request and sole discretion. Time Type: Full time Job Category: Sales EEO Statement: Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy) We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.

Managed Services Engineer

Position: Sales Engineer - AI Services Job Description: Arrow is seeking a Sales Engineer - AI Services - to provide technical direction and business guidance to our channel partner community in North America. As a Sales Engineer, you will be accountable for partner enablement goals by driving innovative services programs and overseeing day-to-day services account-level activities. Your primary responsibilities will include building awareness, fostering education, and driving enthusiasm for AI services among both internal and external stakeholders. You will act as a bridge between technical teams, business leaders, and the wider community, working to demystify AI, showcase its potential, and promote its ethical and responsible use. This ideal candidate will play a pivotal role in designing, developing, and promoting AI services that address complex business challenges with our partners and should have a strong analytical mind to connect with vendors, partners, and customers to solve real problems with Artificial Intelligence and Machine Learning services. What You'll Be Doing: <ul><li>Works in partnership with sales and marketing teams to develop and implement specific industry and account penetration strategies, produce account-specific services and sales enablement plans, provide assessments, and drive leads from identification to sale completion.</li><li>Provides technical leadership and direction to channel partners and sales staff with services activities in the assigned market on behalf of Arrow's AI Vendors, which include Nvidia, IBM Watson, Microsoft, and ecosystem alliances.</li><li>Leads in the discovery, analysis, design, demonstration, and refinement of fully integrated services solutions</li><li>Demonstrates technical expertise in AI, ML, and Data Science/Data Strategy.</li><li>Acts as technical expert and consultant to develop and propose solutions that meet the technology and business requirements of assigned channel partners and their end users</li><li>Makes technical and sales presentations to channel partner's technical and sales staff</li><li>Working with Arrow marketing teams to create and produce digital channel-ready technical content that is published to Arrow social media sites and networks</li><li>Serves as a trusted technology influencer to channel partners and serves as an internal Arrow resource on technical plays or specific business applications and outcomes within an assigned market segment</li><li>Successfully builds relationships with the Arrow account team, partners, and end users in support of services sales objectives; engages and leverages Arrow's horizontal resources, abilities, budgets, and personnel as appropriate.</li><li>Leads AI technical sales calls with and on behalf of channel partners</li><li>Qualifies AI services opportunities in terms of end customer technical requirements, competition, decision-making process, and funding in partnership with Arrow channel partners</li></ul> What We Are Looking For: <ul><li>Minimum of 6 years of related experience with a 4-year degree, or 4 years and an advanced degree or equivalent experience.</li><li>Real-world AI/ML project end-to-end experiences, including designing, building, and validating successful AI/ML solutions.</li><li>Demonstrates technical expertise on Artificial Intelligence, Data Science, and Machine Learning</li><li>Proficiency in Python, MySQL, Github, Git, GO, ETL, OLAP, RDBMS, Scribus, AWS, Azure, Google, or other platforms and programming languages.</li><li>Proficiency in AI/ML frameworks, Scikit-learn, Tensorflow, Pytorch, and Hugging Face.</li><li>Knowledge and experience with applying various machine learning techniques (clustering, decision tree, neural network, etc.).</li><li>AI experience with Nvidia, IBM, Microsoft, Dell, NetApp, HPE, and/or other AI vendors</li><li>Excellent written and verbal communication skills for coordinating across teams and with stakeholders.</li><li>Highly professional, with the ability to deliver quality work on tight schedules.</li><li>Self-starter who is motivated, proactive, and able to work independently in a loosely structured organization.</li><li>Ability to travel 10% or more of the time.</li></ul> Work Arrangement: Fully Remote: Must be able to travel to an Arrow office location as requested by Arrow leadership. What's In It For You At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans, and a solid benefits package. <ul><li>Medical, Dental, Vision Insurance </li><li>401k, With Matching Contributions </li><li>Short-Term/Long-Term Disability Insurance </li><li>Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options </li><li>Paid Time Off </li><li>Tuition Reimbursement </li><li>Growth Opportunities </li></ul> Annual Hiring Range/Hourly Rate: $134,900.00 - $171,875.00 Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer. Location: US-CO-Colorado (Remote Employees) Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company's request and sole discretion. Time Type: Full time Job Category: Sales EEO Statement: Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy) We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.

Sales Engineer - AI Services

Position: Inside Sales Representative (Hybrid) Job Description: NIC Corporation, an Arrow company, is looking for an Inside Sales Representative professional who will support an account portfolio of valued customers. This position will work with the NIC field sales representatives and territory representatives to manage and grow assigned territories. Take a chance to set the foundation for a successful, purposeful and impactful career by becoming a part of a Fortune 109 company. This role will be a 70/30 split with the hourly rate indicated below as the base compensation, not including OTE. What You'll Be Doing <ul><li>Offer exemplary customer service and product knowledge expertise with an aim to expand market share, and grow business</li><li>Quote bill of materials and ensure follow-up and quote conversion</li><li>Systematically manage own assigned portfolio by taking proactive and regular actions related to sales and the administration of the account base</li><li>Identifying new sales opportunities by working with customers to provide technical support, managing/maintaining orders</li><li>Maintain accounts by providing customer service on orders</li><li>Tracking shipments, maintaining orders, managing backlog, expediting orders and troubleshooting</li><li>Strategically manage the assigned portfolio through competition analysis</li><li>Manage and sell to assigned accounts in assigned territory</li><li>Other duties as assigned</li><li>This job profile requires the assignment and participation in a sales compensation plan. A portion of OTE will be variable and tied to specific sales-related goals as set forth by Arrow</li></ul> What we are looking for <ul><li>Bachelor's degree preferred</li><li>2 - 4 years of selling experience required</li><li>Flexibility, creativity, and able to thrive in an adaptive environment</li><li>Experience selling passive components preferred</li><li>Time management and multitasking skills</li><li>Strong verbal and written communication</li><li>Excel experience - pivot tables, VLOOKUP preferred</li><li>Be a team player by working collaboratively and synergistically with colleagues across all NIC locations</li></ul> What's In It For You At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans, and a solid benefits package. <ul><li>Medical, Dental, Vision Insurance</li><li>401k, With Matching Contributions</li><li>Paid Time Off</li><li>Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options</li><li>Growth Opportunities</li><li>Short-Term/Long-Term Disability Insurance</li><li>And more!</li></ul> #LI-KC1 Annual Hiring Range/Hourly Rate: $29.70 - $36.30 Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer. Location: US-NY-Melville, New York (Baylis Rd) Time Type: Full time Job Category: Sales EEO Statement: Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy) We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.

281 Arrow Electronics Jobs