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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp; Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp; American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp; And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp; Find your place in technology of #TeamAmex.&nbsp;The Technology Business Enablement&nbsp;(TBE) team powers American Express Tech Strategy by enabling Predictability, Transparency, and Efficiency through best-in-class Tech Business Management capabilities. &nbsp;Technology Business Enablement team powers technology, business, and product to achieve business and customer value by optimizing technology investments, elevating transparency and enabling decisioning through trusted insights and best in class portfolio and program management.&nbsp;&nbsp;This Sr. Technical Program Manager role will be responsible for providing governance and oversight to Enterprise Top Programs and Enterprise Critical Multi Year Initiatives.&nbsp; The team provides management, process and reporting that enables increased rigor, transparency and standards to deliver outcomes tied to strategic business objectives on time and within budget.&nbsp;&nbsp;&nbsp;The ideal candidate will be a skilled communicator who enjoys a fast-paced environment, operates cross functionally with a passion for process innovation, attention to detail and develop meaningful relationships across technology, business and product partners.&nbsp;&nbsp;&nbsp; Additionally, this candidate will have deep investment analytics and financial management experience and executive presentation experience.&nbsp;In this role you will:&nbsp;<ul><li>Collaborate effectively and build key relationships with stakeholder teams to identify and manage milestones and overall plan. </li><li>Create required reporting for Enterprise Critical Multi Year Initiative and Enterprise Top Programs for executive leaders including providing financial oversite on Forecast vs Actuals. </li><li>Drive adoption of newly established enterprise standards to increase consistency and drive automation of status reporting for best-in-class program management. </li><li>Partner with Portfolio Management Office help provide monthly/quarterly reporting and oversight into Enterprise Top Programs and Enterprise Critical Multi Year Initiatives. </li><li>Promote awareness and transparency by keeping stakeholders informed of key decisions and status. </li><li>Support development of change management initiatives, implementation strategy, and enabling tools/processes. </li><li>Manage and update audit request for ETP and ECMIs in relation to Process Risk Self-Assessments (PRSA) and Management Action Plans (MAP)</li><li>Develop financial and risk models to complement and respond to senior leadership demands</li></ul>Education &amp; Qualifications<ul><li>Bachelor’s degree in, Business Administration, Finance, or another related field.&nbsp;</li></ul><ul><li>5+ years Portfolio or Program Management experience and leading complex strategic or transformation initiatives in a large technology organization.&nbsp;</li></ul><ul><li>Strong communication skills with ability to mediate and influence without authority, advanced or expert PowerPoint and visual presentation skills to clearly communicate, at all levels, in verbal and written form.&nbsp;</li></ul><ul><li>Ability to host meetings, create agendas, maintain clear meeting notes, follow up to ensure others complete their assigned actions.&nbsp;</li></ul><ul><li>Demonstrated ability to take the initiative to spot problems before they arise, find solutions, and provide timely follow-through.&nbsp;</li></ul><ul><li>Excellent attention to detail and understanding of the big picture.&nbsp;</li></ul><ul><li>Ability to execute and maintain high performance under tight timelines.&nbsp;</li></ul><ul><li>Literacy in financial modeling/analysis; should be able to connect strategy to financial results.&nbsp;</li></ul><ul><li>Excellent at building relationships and inspiring others.&nbsp;</li></ul><ul><li>Ability to influence others and move toward a common vision or goal.&nbsp;</li></ul><ul><li>Flexible and adaptable; able to work in ambiguous situations.&nbsp;</li></ul><ul><li>Organized with a natural inclination for planning strategy and tactics.&nbsp;</li></ul><ul><li>Problem solving and root cause identification skills.&nbsp;</li></ul><ul><li>Must be a team player and able to work collaboratively with and through others.&nbsp;</li></ul><ul><li>Familiarity with project management approaches, tools, and phases of the project lifecycle.&nbsp;</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

American Express

Senior Technical Program Manager

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.American Express Global Commercial Services (GCS) is the global leader in payment solutions for Small, Medium (SME) and Global and Large (G&amp;L) enterprises. The Corporate Solutions team within Global Commercial Products is responsible for developing and managing a suite of corporate payment and spend enablement solutions uniquely differentiated through innovative benefits, features and partnerships underpinned by seamless digital experiences.Within Corporate Solutions, under Corporate Card Product Management, the Corporate Spend Enablement Team is responsible for enhancing the customer experience around spend capacity features and capabilities.&nbsp;This team plays a pivotal role in managing customer journeys related to line management and underwriting, ensuring a seamless, efficient, and scalable process. By leading key initiatives, the team helps customers navigate credit line increases and underwriting decisions that enable their business growth.The Senior Analyst will report to a Senior. Manager and will be responsible for executing Go-to-Market and Communications strategies for key internal stakeholders, primarily US SME (Sales and Field organization).This role will also support testing of new features prior to launch and represent the Voice of the Customer in team discussions and planning.Key Responsibilities:<ul><li>Go-to-Market and Communications Strategy: Implement a comprehensive Go-to-Market strategy for new feature launches. This includes creating training materials, client-facing collateral, FAQs, and talking points for the Field and Servicing organizations.</li><li>Testing and Feature Launch Support: Collaborate with the New Product Development, Cross Platform Delivery, and Risk teams to support the testing, including drafting testing scenarios, validating testing outcomes and launch of prioritized features, ensuring a smooth rollout. </li><li>Partner Communication: Build and implement a communications plan to update internal partners, including Sales and Field teams, on key changes, feature launches, and enhancements.</li><li>Voice of the Customer: Represent customer perspectives to ensure product developments align with customer needs, helping drive the adoption of new capabilities.</li><li>Post-Launch Support: Lead post-launch activities including feedback collection, tracking adoption rates, and driving customer utilization of new features and tools.</li></ul>Minimum Qualifications<ul><li>2 years experience in product management, marketing, or go-to-market strategy</li><li>Excellent communication skills and relationship management</li><li>Proven ability to engage and collaborate with highly cross-functional teams including Field, Product Development, Risk, Legal, Compliance teams</li><li>Excellent project management, organization, and prioritization skills, particularly in the context of feature testing and product/feature launches</li><li>A customer first mindset with a focus on ensuring product solutions address customer pain points</li><li>Analytical skills to capture and assess feedback and usage data post-launch</li><li>Positive, flexible and a team player</li><li>Bachelor's degree or equivalent years of experience</li></ul>Preferred Qualifications<ul><li>Experience working with Sales / Account Development teams to understand their needs</li><li>Experience creating training materials and Collateral</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positionsWe back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees -&nbsp;Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Analyst-Product Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology of #TeamAmex.The Digital Banking PortfolioTeam is seeking an AssociateDigital Portfolio Manager to support the BankingPortfolio management team.We are building a Banking and Payments platform that enables teams to create products at scale and powers digital channels to deliver compelling experiences in a dramatically faster fashion. As an Associate Digital Portfolio Manager, you will deliver end-to-end product portfolio management activities in alignment with strategic vision and roadmap. Evaluate business opportunities to define and optimize the product portfolio through analysis and understanding of targeted markets, market trends, new technology, customer business issues and the competitive environment. Assesses cost, risk, inter-dependencies, and impact on existing business activities to appraise investments and align investment with business objectives. Undertake planning activities required to obtain annual funding approvals for product investments. Analyze the product portfolio, perform modeling and simulation to identify any restructuring required to maintain alignment with strategic vision and roadmap.You will empower the Banking product and engineering teams through the introduction, management, and administration of efficient tools and processes. Design and establish business processes to enable product success. Create and maintain documentation and supporting material to ensure the efficient operations of the product teams. Maintain unified product domain backlogs and roadmaps and tracks initiatives across Product teams to meet timelines and identify risks and dependencies. Lead the product governance process to ensure products meet the needs of all relevant stakeholders.&nbsp;Responsibilities:<ul><li>Conducts analyses and builds reports in support of effective operations for Digital Product Management, special projects/initiatives, and/or strategic/operational planning activities.</li></ul><ul><li>Schedules &amp; assists withPortfolio alignment, tasks, and ceremonies</li></ul><ul><li>Assists in tracking and visualizing product outcomes with clearly defined metrics and targets</li></ul><ul><li>Sends external communications on behalf of the Portfolio team to increase transparency across stakeholders and business partners</li></ul><ul><li>Facilitates teamwork and alignment between cross-functional teams including engagement, design, analytics, engineering, and experimentation and helps to identify and resolve any risks in the plans</li></ul><ul><li>Leads Annual &amp; Strategic Planning for the Portfolio</li></ul><ul><li>Institutionalizes the knowledge of outcomes and lean portfolio management best practices</li></ul><ul><li>Identifies ways to improve and streamline agile operations</li></ul><ul><li>Fosters collaboration and transparency between product, business, and engineering teams</li></ul><ul><li>Supports the creation of tools and processes to improve the agile team’s ability to reliably execute and relentlessly innovate</li></ul><ul><li>Keeps up to date with industry, competitor, Agile/SAFe methodologies, and latest trends</li></ul>Qualifications:<ul><li>5+ years of experience in Product Management, Lean Portfolio Management, or Project Management with proven record of accomplishment in defining winning product constructs and delivering a product roadmap</li></ul><ul><li>Experience in Banking Portfolio ManagementPaymentsis preferred</li></ul><ul><li>In depth knowledge of Scaled Agile (SAFe) methodologies and lean processes</li></ul><ul><li>Proven record of accomplishment managing large, complex products with multiple partners</li></ul><ul><li>Ability to establish and maintain effective working relationships with all levels within organization, internally and externally</li></ul><ul><li>Ability to engage and influence technical and non-technical teams in a global organization</li></ul><ul><li>Ability to predict and identify risks/opportunities from interdependencies of product deliveries</li></ul><ul><li>Excellent written &amp; verbal communication</li></ul><ul><li>Problem solving, organizational, and analytical skills</li></ul><ul><li>Knowledge of financial services industry, banking industry, and associated products is a plus</li></ul><ul><li>Bachelor's degreeis highly preferred</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Associate - Digital Portfolio Management - Digital Banking

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. The Team – Network Compliance &amp; Automation (NCA)The Network Compliance &amp; Automation team, is part of the Distributed Infrastructure &amp; Data Services (DI&amp;DS) organization.The team is responsible for all network automation efforts, the development, maintenance and support of our in-house developed applications, and network compliance related objectives.As a member of this team, the candidate would support, develop and maintain these applications.How will you make an impact in this role?The successful candidate will be responsible for supporting the infrastructure that our team's automation frameworks and in-house developed applications live on. This role involves collaborating closely our application teams, to continue to innovate and expand capabilities for our team. This role will be critical in optimizing our systems for performance and reliability, finding new ways to improve our existing infrastructure, remediating any security vulnerabilities, and contribute to the overall design process for our applications system architecture. The ideal candidate will have a passion for automating operations, developing new features, optimizing the code base, and continuous learning in the ever evolving cloud engineering space.Primary Responsibilities<ul><li>Primary contact of support for our self-managed Confluent Kafka infrastructure and application</li><li>Maintain, administrate, and support server infrastructure for multiple applications</li><li>Remediate any discovered vulnerabilities related to any server configuration or application for all applications</li><li>Develop new ways to automate tedious and manual tasks </li><li>Contribute to our ever-growing automation frameworks</li></ul>Minimum Qualifications<ul><li>Bachelor's degree&nbsp;or 7+ years of experience in the related field</li><li>5+ Years of experience supporting RedHat Linux and Windows server infrastructure</li><li>5+ Years of experience administrating and supporting Confluent Kafka</li><li>2-3 Years of experience administrating and supporting Logstash</li><li>2+ Years of experience developing automation or scripting with Python or a similar language</li></ul>Preferred Qualifications<ul><li>Hands on experience with architecture, design and development of applications using technologies such as Python, Django, Messaging middleware such as Kafka, apache camel and virtualization technologies including docker, vagrant, deployment tools such as ansible, puppet and cluster engines including Kubernetes. Experience in architecting, designing, and leading a team of engineers for full stack application development with a detailed understanding of infrastructure, platform and containers as a service hosting and provisioning capabilities. Experience designing and building distributed architectures with a primary focus on micro services and messaging based architectures.</li><li>Experience and knowledge of working in agile practices.</li><li>Ability to translate business requirements into solutions. Successful track record of delivering quality results in sophisticated multi-functional projects. Ability to influence multi-functional teams, business and vendor partners, and technology leaders.</li><li>Ability to stay engaged with constantly evolving container technology trends and use that knowledge to improve resiliency of the platforms.</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will work in a hybrid model (combination of in-office and virtual days).US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Dependingon factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Infrastructure Engineer - Network Compliance & Automation

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The Training Manager is responsible for using data, performance insights, and internal customer feedback to identify training needs across the sales and account development lifecycles. In this role, the Training Manager will manage and evolve the training strategy to meet internal customer training needs, and lead, track, and reinforce training. They will be a thought leader who will deliver an effective training plan and the professional development of Field Colleagues in the Global and Large Field Organization.<h4>Responsibilities:</h4><ul><li>Build positive relationships with leaders and support teams to clearly identify training needs to drive growth targets</li><li>Design and implement the learning journey for Client Management teams to drive outstanding performance of both front-line teams and leaders, including innovation of curriculums, training delivery, and reinforcement</li><li>Strategize and align with business partners and key collaborators to maintain alignment and as needed evolve training materials, topics, delivery methods and calendar of activities</li><li>Partner with our Learning &amp; Development Centers of Excellence to source, develop, and customize content based on role and/or the segment’s training needs</li><li>Determine and define what success looks like for your training program by partnering with the performance and insights team and using business performance metrics to measure outcomes and evolve training over time.</li></ul><h4>Minimum Qualifications:</h4><ul><li>Bachelor's degree or equivalent experience</li><li>Outstanding facilitation skills, engaging style in front of both small and large audiences, strong written and oral communication skills</li><li>Ability to build an exciting learning experience</li><li>Ability to identify learning and performance improvement needs, develop objectives, design plans, and demonstrate return on investment</li><li>Excellent discernment and results orientation</li><li>Outstanding relationship building skills with proven track record to effectively collaborate, partner, and advise senior leaders, internal business partners, external vendors, and customer facing colleagues to uncover insights and build consensus</li><li>Strong presence with senior leaders and ability to influence at all levels</li><li>Ability to meet deadlines, excel in a sophisticated, fast paced, multi-team environment with constantly evolving business demands</li><li>Enthusiastic, fun, flexible and demonstrates a willingness to learn!</li><li>Partner with key business partners (i.e., Marketing, Performance &amp; Insights, Product, etc.) to evolve training materials, topics, and delivery methods</li><li>Implement strategy to quantify effectiveness of the learning experience by using business performance metrics to evolve the training plan over time</li><li>Prior experience in adult learning and training development and delivery, including effectively leading and facilitating training programs</li><li>Previous experience in financial services or a highly regulated industry</li></ul><h4>Preferred Qualifications:</h4><ul><li>Experience with developing successful programs to accelerate the performance</li><li>Experience using creative tactics and programs to drive the adoption of new digital capabilities</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Manager - Training

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology of #TeamAmex.How will you make an impact in this role?<ul><li>Work closely with the E2E Product PMO and Platform Directors to lay out Finance Modernization Strategy and Roadmaps</li><li>Own/Drive E2E Finance Modernization Tech PMO and manage E2E Testing processes spanning Finance Modernization and other Finance initiatives</li><li>Work with&nbsp;&nbsp;Product Program Manager and across the Technical Project Managers of Finance portfolio encompassing multiyear initiatives such as Fast Forward and Finance Modernization initiatives to develop a deep understanding of the products and features</li><li>Guide/Lead multiple decommission efforts as part of Finance Modernization</li><li>Possess Technical acumen to understand tech stack, able to talk Technical language with Architects, Engineering and Product Teams. Provide suggestions/guidance and ask right questions guiding towards a common solution</li><li>Own relationships with Product and Business stakeholders. Provide offline/frequent updates as needed to build relationships/partnerships</li><li>Work with Test Manager on long term Test Strategy and Automation where needed</li><li>Own/Present Executive updates, roadmap presentations and other required artifacts</li><li>Define and manage how the teams should be operating to allow visibility into the delivery process</li><li>Continued coaching for the teams on best practices around sizing, grooming, prioritization, dependency mapping, etc.</li><li>Facilitate testing conversations / testing solutioning between teams and identify/close dependencies or linkages</li><li>Co-Lead monthly product and tech syncs with leadership team, providing updates and escalating risks</li><li>Trouble-shoot issues and surface up impediments with delivery</li><li>Handle the Rally process (Capabilities, Features, User Stories, acceptance criteria process), request spaces, ensure consistency in set-up, enable necessary fields, and metrics dashboards</li></ul>Minimum Qualifications<ul><li>10+ years of experience working as a Project Manager/Delivery Manager/Test Lead preferably working on complex, enterprise level platforms</li><li>Experience handling ETPs or large initiatives</li><li>Extensive Corp Tech Finance experience</li><li>Deeper understanding of Finance applications at American Express such as Falcon, FODL, RRA, etc</li><li>Deep experience with teams working in Agile, Test delivery and SAFe (Scaled Agile Frameworks) a plus</li><li>Strong attention to detail</li><li>Loves working in an entrepreneurial environment that is lean, fast paced, and dynamic.</li><li>A strong “driver” personality - constantly pushing toward clarity and delivery while balancing the need for great collaboration.</li><li>Ability to lead through influence</li><li>Excellent written and verbal communication skills</li><li>Ability to quickly create relationships and build trust with internal and external collaborators.</li></ul>Preferred Qualifications<ul><li>In-depth knowledge and experience with Rally and Confluence</li><li>Master's degree in Computer Science, Computer Engineering, or other technical discipline&nbsp;</li><li>RTE and other Agile certifications a plus</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers' digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environmentwhereyour voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology of #TeamAmex.We are building MARS – simple abbreviation that stands for Modern Accounts Receivable System, but the name symbolizes the scale and ambition of this effort. This is a gigantic effort to build a brand-new global AR platform that transforms many aspects of work at American Express across technology and business. We are building the platform using an event driven micro services architecture. Looking to build a brand-new team to contribute to MARS development that augments a globally distributed team of engineers. For this to be achieved, we need to decompose the existing Legacy Accounts Receivable must be leveraged to provide all existing processes, business rules and functions that are executing today.Responsibilities include, but not limited to: <ul><li>Mainframe skills in COBOL, JCL, zOS Connect, DB2, SYNCSORT &amp; and an Analysis aptitude.</li><li>Work closely with product managers and product owners </li><li>Work closely with a team of engineers to design, build, test and deploy. </li><li>Actively participate in the various engineering forums to learn from others as well as educate others. </li><li>Contribute meaningfully toward the continuous improvement of platform and practices. </li><li>Stays informed on the latest trends in the industry and at American Express and adopt them as needed Familiar with Agile development methodologies. </li><li>Communicates effectively with Technical, Operational, and Business colleagues. </li><li>Must be proactive, enthusiastic, flexible, and results driven. </li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Engineer

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&amp;L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.The Strategy &amp; Transformation (S&amp;T) team is responsible for identification, planning and delivery of strategic initiatives that enable the Controllership and broader Finance organization to achieve their objectives.&nbsp; The team supports the delivery of large-scale projects that support Mergers &amp; Acquisition deals, improve processes, enhance the control environment, support business growth activities, and implement new technologies. The S&amp;T team is part of the Strategic Enablement &amp; Governance (SEG) &amp; Global Treasury Controllership (GTC) Team.&nbsp;The director role will be responsible for leading and executing initiatives by driving the delivery of key project outcomes. This role will have significant exposure to global stakeholders and senior leaders. While the projects will change over time, a strong set of core project management skills is required.Key Responsibilities:<ul><li>Lead transformation projects and strategic initiatives for various parts of the Controllership and broader Finance organization.</li><li>Comprehensive project management to execute on strategic priorities, taking a project from solution design, planning and mobilization through execution &amp; delivery.</li><li>Establish end-to-end processes, controls, dashboards / metrics and requirements for sponsored projects.</li><li>Consistent application of governance standards across all project types.</li><li>Extensive stakeholder engagement and facilitation across all levels of management.</li><li>Lead a team of 3+ colleagues</li></ul>Required Qualifications:<ul><li>8+ years of relevant experience in driving Project Management, Process Transformation and Reengineering, with proven ability to lead multiple large scale initiatives, independently</li><li>Proven strategic thought leadership with ability to translate strategy into well-defined outcomes</li><li>Excellent communication skills and track record of collaborating, influencing, and extensively coordinating with internal and external partners, including senior leaders</li><li>Proven ability to manage multiple demands successfully within a matrixed organization</li><li>Results oriented, ability to lead and influence without authority</li></ul>Preferred Qualifications:&nbsp;<ul><li>People Leader experience preferred</li><li>Good understanding of AXP Controllership Processes</li><li>CA / CPA / BS in Finance, Accounting or closely related fields (MBA preferred)</li><li>Strong technical aptitude and ability to work with Technology to drive solutions</li><li>Strong understanding of Process Mapping, Analysis and other relevant Six Sigma methodology</li><li>Big 4 and/or consulting experience preferred</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Director - Controller

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The Account Protection Specialist is responsible for utilizing fraud management techniques/tools while reviewing existing Consumer and/or Business accounts to identify possible fraudulent activity and minimize the potential loss to American Express by gathering and analyzing pertinent data to determine the appropriate course of action. The Account Protection Specialist will be responsible for handling inbound/outbound calls on accounts while maintaining a professional working relationship between American Express, the customer and external banks. Additional responsibilities include: identifying fraud trends and developing continuous process improvements.&nbsp;Minimum Qualifications<ul><li>Experience working with online&nbsp;deposit fraud</li><li>Excellent Customer First Focus = Easy, Recognize, Solve</li><li>Ability to conduct a meticulous analysis of each instance of potentially unusual financial activity, using both internal and external databases</li><li>Should have the ability to digest and synthesize large amounts of information, financial and otherwise from numerous sources</li><li>Ability to effectively communicate American Express concerns while ensuring customers that they are valued</li><li>Strong computer literacy with a solid working knowledge of current internet technology, the ability to research information for business related purposes and proficiency with Microsoft Office products</li><li>Must possess intuitive and deductive reasoning skills and be comfortable making decisions and recommendations in unclear circumstances</li><li>Manage multiple tasks effectively while progressing through work concurrently</li><li>Resilient with the desire to continually improve personal performance, customer satisfaction and business brand</li><li>Demonstrated patience and ability to solve customer concerns</li><li>Ability to navigate in multiple computer systems while interacting with the customer simultaneously</li><li>Must be able to effectively listen to the customer, make a connection, acknowledge and empathize when appropriate</li><li>Must have strong time management skills and the ability to work under pressure and with limited supervision</li><li>Ability to use good, sound judgment in decision making</li><li>Ability to effectively manage change and remain calm in stressful situations</li><li>Self-Motivated and committed to drive results with professional business maturity</li><li>Must have excellent written and verbal communication skills</li></ul>Department Hours are Monday through Friday 8:55am to 9:30pm EST and Saturday 10am to 6:30pm EST.The ideal candidate must live in the Phoenix, AZ metropolitan area and able to work a hybrid schedule. (3 days a week in office/ 2 days remote)Salary Range: $20.00 to $24.05 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Business Blueprint & Banking - Account Protection Specialist - Checking.

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The Business Analyst is responsible for supporting the Global Merchant &amp; Network Services (GMNS) Regional Centralized Client Group (RCCG). As an integral part of RCCG, the Business Analyst will provide data support for a diverse portfolio of appx 20K accounts. This highly strategic and analytical role reports to the Sr. Manager of Strategic Operations and Business Analytics (SOBA).SOBA’s mission is to expedite business growth by serving as a collaboration action center for RCCG. We focus in three key areas: expand Client Manager (CLM) capacity &amp; effectiveness by delivering actionable data and insights and strategic operational support; boost customer and partner results, while enhancing colleague engagement and driving CLM operations governance &amp; effectiveness. The Business Analyst role provides an opportunity for the Analyst to learn the Global Merchant &amp; Network Services business, gain experience working as part of a global organization, drive and lead key projects, as well as gain deep industry insight into some of the most strategic segments of the merchant business.Through project management and analytical assessment of data, the Business Analyst will collaborate with stakeholders and partner teams to drive success for the business. Responsibilities:<ul><li>Analyze business data and generate insights with a focus on key performance indicators.</li><li>Execute deadline driven monthly reporting for stakeholder community, including senior leadership. </li><li>Lead/contribute to projects such as industry benchmarking, growth analyses, evaluation of business results and productivity/sales effectiveness.</li><li>Play an active role, contributing ideas and recommendations to help create efficiencies and process improvements.</li><li>Support reoccurring and ad-hoc reporting requirements for internal and external customers </li><li>Provide Data Recaps and written insights of Data for stakeholders. </li><li>Share and leverage best practices across the Region and with other GMNS Business Analyst colleagues.</li><li>Act as conduit to other parts of the Enterprise as needed to drive business results.</li></ul>Qualifications:<ul><li>Strong analytical skills and financial acumen, comfortable using data to formulate and support theories.</li><li>Proven decision making and problem-solving capabilities.</li><li>Strategic thinker; able to be agile and move projects forward to drive results </li><li>Excellent organization and project management skills.</li><li>Strong verbal and written communication skills.</li><li>Ability to manage multiple projects at various stages simultaneously and with agility while meeting competing deadlines.</li><li>Demonstrated collaboration skills, able to drive results working across multiple partners at various levels throughout the organization.</li><li>Ability to work cohesively with senior leaders and peers.</li><li>Proven ability to learn business systems, including reporting and CRM tools.</li><li>Advanced Power BI, Power APPS, PowerPoint, Excel, Salesforce skills. SQL, Python, Tableau recommended.</li><li>2 years of similar work experience required</li><li>Bachelor's Degree.</li><li>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

304 American Express Jobs