You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology of #TeamAmex.
The Technology Business Enablement (TBE) team powers American Express Tech Strategy by enabling Predictability, Transparency, and Efficiency through best-in-class Tech Business Management capabilities. Technology Business Enablement team powers technology, business, and product to achieve business and customer value by optimizing technology investments, elevating transparency and enabling decisioning through trusted insights and best in class portfolio and program management.
This Sr. Technical Program Manager role will be responsible for providing governance and oversight to Enterprise Top Programs and Enterprise Critical Multi Year Initiatives. The team provides management, process and reporting that enables increased rigor, transparency and standards to deliver outcomes tied to strategic business objectives on time and within budget.
The ideal candidate will be a skilled communicator who enjoys a fast-paced environment, operates cross functionally with a passion for process innovation, attention to detail and develop meaningful relationships across technology, business and product partners. Additionally, this candidate will have deep investment analytics and financial management experience and executive presentation experience.
In this role you will:
- Collaborate effectively and build key relationships with stakeholder teams to identify and manage milestones and overall plan.
- Create required reporting for Enterprise Critical Multi Year Initiative and Enterprise Top Programs for executive leaders including providing financial oversite on Forecast vs Actuals.
- Drive adoption of newly established enterprise standards to increase consistency and drive automation of status reporting for best-in-class program management.
- Partner with Portfolio Management Office help provide monthly/quarterly reporting and oversight into Enterprise Top Programs and Enterprise Critical Multi Year Initiatives.
- Promote awareness and transparency by keeping stakeholders informed of key decisions and status.
- Support development of change management initiatives, implementation strategy, and enabling tools/processes.
- Manage and update audit request for ETP and ECMIs in relation to Process Risk Self-Assessments (PRSA) and Management Action Plans (MAP)
- Develop financial and risk models to complement and respond to senior leadership demands
Education & Qualifications
- Bachelor’s degree in, Business Administration, Finance, or another related field.
- 5+ years Portfolio or Program Management experience and leading complex strategic or transformation initiatives in a large technology organization.
- Strong communication skills with ability to mediate and influence without authority, advanced or expert PowerPoint and visual presentation skills to clearly communicate, at all levels, in verbal and written form.
- Ability to host meetings, create agendas, maintain clear meeting notes, follow up to ensure others complete their assigned actions.
- Demonstrated ability to take the initiative to spot problems before they arise, find solutions, and provide timely follow-through.
- Excellent attention to detail and understanding of the big picture.
- Ability to execute and maintain high performance under tight timelines.
- Literacy in financial modeling/analysis; should be able to connect strategy to financial results.
- Excellent at building relationships and inspiring others.
- Ability to influence others and move toward a common vision or goal.
- Flexible and adaptable; able to work in ambiguous situations.
- Organized with a natural inclination for planning strategy and tactics.
- Problem solving and root cause identification skills.
- Must be a team player and able to work collaboratively with and through others.
- Familiarity with project management approaches, tools, and phases of the project lifecycle.
Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.
