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<dt><h4>Description</h4></dt>We are Accepting Applications for the Following Position: Customer Service Representative 2 (10077) Founded in the 1920s and headquartered in Decatur, GA, the DeKalb Public Health (DKPH) works to protect, promote and improve the health and well-being of all DeKalb County residents.&nbsp; Our vision is for a healthier DeKalb where all residents have equitable access to public health resources and live healthy lives. If you have a passion for people and are looking to make an impact on the health of the community, we invite you to join our team! For more information about our agency please visit dekalbpublichealth.com. LOCATION:&nbsp;Clifton Springs&nbsp;Health Center&nbsp; DIVISION/DEPARTMENT:&nbsp;Clinical Services SALARY INFORMATION:&nbsp;&nbsp;$34,320.00 Annually / Pay Grade G / Job Code GST121 EXCEPTIONAL BENEFITS INCLUDE: <ul><li>13 Paid Holidays</li><li>3 Weeks Annual Leave</li><li>3 Weeks Sick Leave</li><li>Flexible Schedules within our core working hours of M-F 8:15am-5pm</li><li>Pension Plan</li><li>Employer 401K Match</li><li>Payroll Deductible Health Benefits</li><li>Payroll Deductible Flex Benefits</li><li>Flexible Spending Accounts</li><li>Worksite Wellness</li><li>Diverse Workforce</li><li>Opportunities for Growth</li><li>Hybrid teleworking option&nbsp;for &nbsp;eligible positions after probation</li></ul> <dt><h4>Job Responsibilities</h4></dt>Under general supervision, works and communicates with the general public, internal customers and/or external customers to provide information and services targeted to meet customer expectations. May resolve complicated issues involving customer service and/or researches governing policies, procedures or laws to respond to clients or visitors. Analyzes problems, questions, issues, etc. and develops and reports recommendations for resolving them. Conducts research to compile information needed to generate reports, complete projects and accurately respond to questions and concerns. Provides assistance and problem resolution to claimants, employers, staff, other agencies, and/or the general public. Researches and/or resolves program or client issues or questions. May represent the manager in various matters. <dt><h4>Minimum Qualifications</h4></dt>High school diploma/GED and two (2) years of experience communicating information in a customer service setting; OR&nbsp; One (1) year of experience required at the entry level Customer Svc Rep 1 (GST120) or position equivalent. &nbsp; PREFERRED QUALIFICATIONS: : &nbsp;High school diploma/GED and two (2) years of experience communicating information in a customer service setting; or one (1) year of experience required at the entry level Customer Svc Rep 1 (GST120) or position equivalent. Note: Some positions may require licensure. <dt><h4>Additional Information</h4></dt>NOTE:&nbsp; Thank you for your interest in DKPH. Due to the volume of applications, we are unable to provide application status by phone or email. All qualified candidates will be considered but may not necessarily receive an interview. Selected applicants will be contacted for next steps. Applicants who are not selected will not receive notification. We Have the right to close any position at any time for any reason. &nbsp; Employment with the DeKalb Public Health is not complete or official until applicants meet all pre-employment requirements. Requirements for this position may be subject to: Pre-Employment Drug Screening, Criminal Background Check/Fingerprinting, Previous Employment Reference Check, Specific Immunizations, Motor vehicle check, and/or Education and/or Licensure verification. ALL APPLICANTS MUST APPLY FOR THIS POSITION &amp; COMPLETE APPLICATION IN: ”Career Opportunities” at <a href="https://www.governmentjobs.com/careers/georgiadph?location[0]=dekalb%20county&amp;sort=PostingDate%7CDescending" target="_blank">https://www.governmentjobs.com/careers/georgiadph?location[0]=dekalb%20…</a> If you require accommodations under the American Disability Act (ADA), email request by the closing date of this announcement to: jannise.gray1@dph.ga.gov.&nbsp; DEKALB PUBLIC HEALTH IS AN EQUAL OPPORTUNITY EMPLOYER.

Customer Service Representative 2

<dt><h4>Description</h4></dt>We are Accepting Applications for the Following Position: Hourly Customer Service Representative 1&nbsp;(10318) Founded in the 1920s and headquartered in Decatur, GA, the DeKalb Public Health works to protect, promote and improve the health and well-being of all DeKalb County residents.&nbsp; Our vision is for a healthier DeKalb where all residents have equitable access to public health resources and live healthy lives. If you have a passion for people and are looking to make an impact on the health of the community, we invite you to join our team! For more information about our agency please visit dekalbhealth.net. &nbsp;****** &nbsp; BI-LINGUAL Preferred (Spanish) ****** LOCATION:&nbsp;North Health Center DIVISION/DEPARTMENT:Clinical Services SALARY INFORMATION:$15.00 Hourly / Pay Grade C / Job Code T6002 <dt><h4>Job Responsibilities</h4></dt>Under direct supervision, works and communicates with the general public, internal customers and/or external customers to provide information and services targeted to meet customer expectations. Analyzes problems, questions, issues, etc. and develops and reports recommendations for resolving them. Conducts research to compile information needed to generate reports, complete projects and accurately respond to questions and concerns. Provides assistance and problem resolution to claimants, employers, staff, other agencies, and/or the general public. Researches and/or resolves program or client issues or questions May represent the manager in various matters. Receives additional training, as required, to gain full proficiency and experience in all areas. BI-LINGUAL Preferred (Spanish).<dt><h4>Minimum Qualifications</h4></dt>High school diploma/GED and one (1) year of experience communicating information in a customer service setting are required. PREFERRED QUALIFICATIONS:&nbsp;Previous experience in customer service, especially in a healthcare or public health setting, is highly valued. Experience with health insurance, medical billing, or patient support can be particularly relevant. Strong verbal and written communication skills are essential. The ability to convey complex information clearly and empathetically is crucial. Familiarity with public health principles, policies, and programs can be important, especially if the role involves explaining health services or navigating public health systems. Proficiency with data entry and other office technology is important. Experience with electronic health records (EHR) systems can be a plus. Strong problem-solving skills and the ability to handle difficult or sensitive situations with professionalism and empathy are important. Understanding and respect for diverse populations and the ability to communicate effectively with individuals from various backgrounds. Accuracy in managing information, handling inquiries, and processing requests is crucial in maintaining the integrity of public health data and services. Ability to work well in a team environment and adapt to changing needs or priorities in a dynamic public health setting. BI-LINGUAL Preferred (Spanish).&nbsp; &nbsp;<dt><h4>Additional Information</h4></dt>NOTE:&nbsp; Thank you for your interest in DKPH. Due to the volume of applications, we are unable to provide application status by phone or email. All qualified candidates will be considered but may not necessarily receive an interview. Selected applicants will be contacted for next steps. Applicants who are not selected will not receive notification. We have the right to close any position at any time for any reason. &nbsp; Employment with the DeKalb Public Health is not complete or official until applicants meet all pre-employment requirements. Requirements for this position may be subject to: Pre-Employment Drug Screening, Criminal Background Check/Fingerprinting, Previous Employment Reference Check, Specific Immunizations, Motor vehicle check, and/or Education and/or Licensure verification. ALL APPLICANTS MUST APPLY FOR THIS POSITION &amp; COMPLETE APPLICATION IN: ”Career Opportunities” at at Job Opportunities | Locations: dekalb county | Sorted by Posting Date descending | JOB OPPORTUNITIES (governmentjobs.com) If you require accommodations under the American Disability Act (ADA), email request by the closing date of this announcement to: jannise.gray1@dph.ga.gov.&nbsp; &nbsp; DEKALB PUBLIC HEALTH IS AN EQUAL OPPORTUNITY EMPLOYER.

Hourly Customer Service Representative 1

Initial Posting Date: 10/16/2024Application Deadline:10/30/2024Agency:Oregon Health AuthoritySalary Range:$5,747 - $8,831Position Type:EmployeePosition Title:Clinical Supervision Programs Coordinator (Operation &amp; Policy Analyst 3)Job Description:Behavioral Health Division is seeking an individual with &nbsp;professional-level evaluative, analytical and planning work experience to study major barriers to workforce recruitment and retention in Oregon's publicly financed behavioral health system and produce recommendations for improvement.This position exists with the Division of Behavioral Health primarily to facilitate House Bill (HB) 2235 Workgroup public meetings and to manage clinical supervision grant programs. The HB 2235 Workgroup was formed in January 2024 to study the major barriers to workforce recruitment and retention in the publicly financed behavioral health system in this state and produce recommendations for improvement. The Workgroup is composed 21 members of with a wide variety of experiences (professional and lived), cultural backgrounds, geographical locations, and interests with the publicly funded behavioral health system. Members represent various areas of expertise within the behavioral health workforce and/or as consumers of the publicly funded behavioral health system. Oregon Health Authority (OHA) is served with the task of collecting recommendations from the Workgroup and producing reports for Oregon legislators. In this role, you will be involved in interacting with the workgroup regularly and deeply involved in implementation of workgroup meetings.Tasks may include<ul><li>Collaborate to complete facilitation, content presentation, reviewing meeting recordings to accurately interpret and synthesize recommendations or requests for information, report planning and development, and meeting planning.</li><li>Support ongoing administration of grant programs.</li><li>Collaborate to manage reporting requirements and timely invoicing.</li><li>Develop new policies, grant practices, and Oregon Administrative Rules (OAR).</li><li>Meet with credentialed behavioral health providers throughout the state to gain insight into workforce issues.</li><li>Develop of policy, standards, and procedures that deal with complex regulatory situations</li><li>Monitor progress on department projects, and oversee project support functions.</li><li>Identify problems, analyze information, and recommend more efficient administrative procedures.</li></ul>OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.The OHA mission is helping people and communities achieve optimum physical, mental, and social well-being through partnership, prevention and access to quality, affordable health care. OHA’s work is organized into three broad goals: Improve the lifelong health of all Oregonians, increase the quality, reliability, and availability of care for all Oregonians and lower or contain the cost of care so it is affordable to everyone.This is a full-time, permanent position and is represented by a union, SEIU Human Services.What's in it for you? Oregon Health Authority is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace.<ul><li>We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs. Try this free virtual benefits counselor by clicking here: <a href="https://www.oregon.gov/oha/pebb/pages/alex.aspx" target="_blank">https://www.oregon.gov/oha/pebb/pages/alex.aspx</a> &nbsp;</li><li>Paid Leave Days:<ul><li>11 paid holidays each year</li><li>3 additional paid "Personal Business Days" each year</li><li>8 hours of paid sick leave accumulated every month</li><li>Progressive vacation leave accrual with increases every 5 years</li></ul></li><li>Pension and retirement programs</li><li>Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.</li><li>Click here to learn more about State of Oregon benefits.</li></ul>Most of this work may be conducted remotely at an alternate worksite with full access to the needed operating systems and technology, with camera required for virtual meetings. Some in person meetings may be required and there are may be times that the work will need to be conducted at the primary physical work location is the Portland State Office Building located at 800 NE Oregon Street, Portland, OR 97232. Work location can be changed at any time at the discretion of the hiring manager. OHA values health equity, service excellence, integrity, leadership, partnership, innovation and transparency. OHA’s health equity definition is “Oregon will have established a health system that creates health equity when all people can reach their full potential and well-being and are not disadvantaged by their race, ethnicity, language, disability, age, gender, gender identity, sexual orientation, social class, intersections among these communities or identities, or other socially determined circumstances. Achieving health equity requires the ongoing collaboration of all regions and sectors of the state, including tribal governments to address: the equitable distribution or redistributing of resources and power; and recognizing, reconciling, and rectifying historical and contemporary injustices.” OHA’s 10-year goal is to eliminate health inequities. Click here, to learn more about OHA’s mission, vision and core values.WHAT WE ARE LOOKING FOR:Minimum QualificationsAny combination of experience and education equivalent to seven years of professional-level evaluative, analytical and planning work.NOTE: A Degree demonstrating the capacity for the knowledge and skills of evaluative, analytical and planning work will substitute for some required experience.Desired Attributes<ul><li>Experience in advancing health equity, addressing systemic health inequities and collaborating with diverse communities most harmed by social injustice and health inequities.</li><li>Experience researching and consolidating current trends that are relevant to improving workforce development, recruitment, and retention.</li><li>Experience producing agendas, presentations, and other content that facilitates topic discussions.</li><li>Experience developing methods to improve Workgroup implementation.</li><li>Experience with grant administration and grant project development.</li><li>Experience as a credentialed behavioral health provider preferred.</li><li>Experience with legislative coordination and analysis.</li><li>Experience with operational research and evaluation.</li></ul><h4>How to apply:</h4><ul><li><h4>Complete the online application</h4></li><li><h4>Attach a Cover Letter, no more than 2 pages, specifically focused on your qualifications for this position as identified in the Desired Attributes section of this announcement.</h4></li><li><h4>Please ensure you’ve provided a thorough and updated application as it pertains to the position for which you are applying. Update professional, educational, voluntary, and personal experience on your resume. Your application materials will be used to determine salary based on a pay equity assessment.&nbsp; For further information, please visit the Pay Equity Projecthomepage.</h4></li></ul>Questions/Need Help?If you need assistance to participate in the application process, including an accommodation request under the American with Disabilities Act contact: Stephanie Mitchell at Voice: [503-979-7679] (TTY 711) or Email: <a href="mailto:stephanie.d.mitchell@oha.oregon.gov" target="_blank">stephanie.d.mitchell@oha.oregon.gov</a>.TTY users &nbsp;may dial 711 or 1-800-735-2900.For Workday technical support dial 1-855-524-5627.Additional Information<ul><li>Please monitor your Workday account, as all communication will be sent to your Workday account. You must have a valid e-mail address to apply.</li><li>Candidates gathered from this job announcement may be used to fill future vacancies.</li><li>If you are a veteran, you may receive preference. Click here for more information about veterans’ preference. If you checked that you are a veteran, we will ask you for your documents later in the process.</li><li>Oregon Health Authority (OHA) does not offer VISA sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States.&nbsp; OHA is an E-Verify employer and will use E-Verify to confirm that hires are authorized to work in the United States.</li><li>If you are offered employment, the offer will be contingent upon the outcome of an abuse check, criminal records check and driving records check, and the information shall be shared with the Oregon Health Authority (OHA), Office of Human Resources (OHR). Any criminal or founded abuse history will be reviewed and could result in the withdrawal of the offer or termination of employment.</li><li>Please only attach documents that are related to the position. Additional documents that are attached will not be reviewed.</li><li>Attention current State of Oregon employees: To apply for posted positions, please close this window and log into your Workday account and apply through the Career worklet.</li><li>Applicant Help and Support webpage </li></ul>The Oregon Health Authority is committed to fair employment practices and non-discrimination, including pay equity for all employees. We do not discriminate on the basis of protected class (race, sex, veteran status, disability, age, color, religion, national origin, marital status, sexual orientation) in the payment of wages or screen applicants on the basis of their current or past compensation. We determine salary by completing a review of your application materials to evaluate your related education, experience, and training for this position.The Oregon Health Authority is an equal opportunity, affirmative action employer committed to work force diversity and anti-racism.

Oregon Health Authority

Clinical Supervision Programs Coordinator (Operation & Policy Analyst 3)

Overview At OnPoint Community Credit Union, we're dedicated to making our members' financial dreams a reality and fostering a positive work environment. As a Management Trainee in Retail Banking, you'll play a pivotal role in achieving both of these goals. Our branches are the heart of our credit union, and we rely on our branch managers to lead and motivate their teams to excel in sales, service, and operations. In this training role, you'll gain valuable experience and develop the skills necessary to become a successful Manager. You'll work closely with experienced Branch Managers, learning best practices, honing your leadership abilities, and gaining a deep understanding of our credit union's culture and values. Responsibilities<ul><li>Learn and Develop: Gain knowledge of our products, services, and operations. Develop your leadership skills, including coaching, mentoring, and motivating team members.</li><li>Assist Branch Manager: Support the Branch Manager in daily operations, including sales, service, and compliance.</li><li>Participate in Training Programs: Complete specialized training programs to enhance your knowledge and skills.</li><li>Shadow Branch Managers: Observe Branch Managers in action and learn from their experiences.</li><li>Sales and Service: Develop and maintain a strong sales culture within the branch, utilizing various management tools and techniques to achieve sales and service goals.</li><li>Team Leadership: Lead, coach, and develop branch staff to ensure they meet performance expectations and contribute to the branch's success.</li><li>Compliance: Ensure that branch staff adheres to all credit union policies, procedures, and regulatory requirements.</li><li>Financial Management: Manage the branch budget to achieve deposit and loan growth, income/expense targets, and loss prevention goals.</li><li>Lending Expertise: Demonstrate strong lending skills by adhering to credit union guidelines and ensuring quality lending practices.</li><li>Teamwork: Foster a collaborative environment by working closely with the Assistant Branch Manager and Branch Operational Supervisor to ensure consistent communication and support.</li><li>Staff Development: Provide ongoing training and development opportunities for branch staff to enhance their skills in sales, service, operations, and compliance. Identify and cultivate potential leaders within the team.</li></ul>Knowledge, Skills, and Abilities<ul><li>Strong customer service and sales management skills</li><li>Excellent written and oral communication skills</li><li>Proven leadership and management abilities</li><li>Ability to lead and work effectively as part of a team</li><li>Strong interpersonal communication skills</li><li>Self-directed and able to function under limited supervision</li></ul> Qualifications<ul><li>5+years previous banking or credit union experience to include 2 years of supervisory experience</li><li>Bachelor's degree in business or equivalent experience</li><li>Strong customer service and communication skills</li><li>Desire to develop leadership skills</li><li>Positive attitude and willingness to learn</li></ul> By joining our Manager Trainee – Retail Banking, training program, you'll have the opportunity to launch a rewarding career in the financial services industry. You'll work in a supportive and collaborative environment and gain the skills and experience needed to become a successful Branch Manager.At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background.We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don’t let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need any accommodations during the application or interview stage, please let us know. We're dedicated to providing what's necessary to ensure a fair and inclusive experience.&nbsp;

OnPoint Community Credit Union

Management Trainee - West Side

Management Trainee - Central West Side

Our CultureEDP is a rapidly growing company — with deep experience in retail and commercial propane sales, operations and finance. We provide safe, reliable propane service to residential, commercial, industrial, and agricultural customers from Connecticut to California.We service more than&nbsp;200,000&nbsp;customers in&nbsp;19&nbsp;states, with a presence in rural America as well as in major metropolitan areas. We have become a significant player in the propane industry, recognized in 2022 and 2023 as one of the Top Ten Propane Marketers by&nbsp;LP Gas Magazine. Since our inception in 2012, EDP has helped more than 30 owners of well-run propane businesses transition to their own “next chapter” while benefiting everyone involved.Responsibilities:<ul><li>Serving as the first point of contact for customer inquiries, orders, and service requests via phone, email, or chat</li><li>Providing accurate and timely information regarding propane services, pricing, delivery schedules, and account status</li><li>Assisting customers with placing orders, scheduling deliveries, and resolving any delivery or billing issues</li><li>Collaborating with internal teams, including sales, operations, and dispatch, to coordinate efficient propane deliveries and resolve customer concerns</li><li>Maintaining customer records, ensuring accurate and up-to-date information is captured in the system</li><li>Promoting and upselling additional propane products or services to customers as appropriate</li><li>Handling customer complaints or escalations with empathy and finding satisfactory resolutions</li><li>Building strong customer relationships and ensuring customer satisfaction through exceptional service</li></ul>Requirements:<ul><li>High school diploma or general education degree (GED).</li><li>Able to multi-task well and prioritize workload.</li><li>Able to exercise progressive decision-making.</li><li>Strong knowledge of Microsoft Office.</li><li>Ability to work, and exceed, in time sensitive environment.</li><li>Ability to work effectively in a team environment.&nbsp;</li></ul>We Offer Amazing Benefits!In addition to competitive wages, we are proud to offer a comprehensive benefits package to help support the physical and financial health of our employees and their families.Our benefits program allows you to customize your coverage, to select the best plans to meet your family’s needs while taking advantage of tax savings. Eligible employees have the option to enroll in any of the following options with many of them offering pre-tax premium deductions to lower your taxable income, thereby reducing your income taxes.<ul><li>Medical Insurance – multiple options to choose from</li><li>Dental Insurance</li><li>Voluntary Vision Insurance</li><li>Health Savings Account</li><li>Flexible Spending Account</li><li>Confidential Employee Assistance Program (EAP)</li><li>Voluntary Supplemental Life and AD&amp;D Insurance</li><li>Voluntary Short-Term Disability</li><li>401(K) with Company Match</li><li>Tuition Reimbursement</li><li>Propane discount</li></ul>As part of your comprehensive compensation package, we provide eligible employees with the following benefits at no cost:<ul><li>Paid Holidays &amp; Time Off</li><li>$50,000 Basic Life/AD&amp;D benefit</li><li>Long Term Disability</li></ul>Equal Opportunity Employer Minorities/Women/Protected Veterans/DisabledThis job posting does not state or imply that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by their leader.

Customer Service Rep

<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Part timeDepartment: RegistrationAll Locations: East BostonPosition Summary: The Patient Access Coordinator is responsible for the effective training of all registration staff within assigned clinical practices. The Patient Access Coordinator knows and understands the philosophy, objectives, policies and procedures of the department and consistently demonstrates these practices. The Patient Access Coordinator acts as a role model to all Patient Access Representatives. Schedule is Monday - Friday 12 a.m. - 5 a.m.Duties and Responsibilities: <ul><li>Acts as a mentor to new and existing registration staff.&nbsp;</li><li>Works with supervisor to orient and train new staff to department policies, procedures and workflow.</li><li>Schedules appointments for all patients as requested by the patient or provider.</li><li>Sets up the recalls for returning patients as instructed by the provider</li><li>Answers the telephone in a polite and courteous manner. Identifies the department and introduces self.</li><li>Works closely and professionally with the clinical team to assist patients who walk-in with symptoms. Obtains all relevant information to properly forward to the clinical team</li><li>Manages all incoming and outgoing in basket messages</li><li>Creates Telephone encounters for patients with non-urgent concerns in need of a call from someone in the clinical team</li><li>Scrubs schedule for all outstanding arrived appointments and complete them through the checkout process.</li><li>Utilizes Dental/Optical software according to the department</li><li>Verify insurance in advance and same day.</li></ul>Skills/Abilities <ul><li>Demonstrate excellent communication skills and ability to interact professionally with individuals at all levels.</li><li>Proficiency with technology using Windows, Epic, Workday, RTE, MassHealth portal</li><li>Demonstrate flexibility while being able to multi task and in a fast-paced environment.</li></ul>Experience <ul><li>At least two years of experience working in health care and/or with MassHealth insurances with a focus on creating an excellent patient experience.</li></ul>Education <ul><li>High School Diploma or G.E.D. required</li><li>Bilingual skills required (spanish/english)</li><li>Maintain annual CAC certification</li></ul>Benefits<ul><li>Medical, dental, and vision coverage.</li><li>Life and disability insurance.</li><li>401(k) retirement plan.</li><li>Tuition reimbursement.</li><li>Flexible spending and transportation accounts.</li><li>Paid holidays, vacations, sick, and personal time.</li><li>Generous staff development benefit.</li><li>Excellent malpractice coverage.</li><li>Pet insurance.</li><li>And much more.</li></ul>Pay Range$19.55 up to $29.33 based on experience NeighborHealth opens our doors to people from all demographics and cultures. Our workforce is as diverse as the city we call home - in gender, race, ethnicity, sexual orientation, disability, religion, and age, as well as in cultural backgrounds, life experiences, thoughts, and ideas

East Boston Neighborhood Health Center

Coordinator Patient Access

<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: RegistrationAll Locations: East BostonPosition Summary: The Patient Access Coordinator is responsible for the effective training of all registration staff within assigned clinical practices. The Patient Access Coordinator knows and understands the philosophy, objectives, policies and procedures of the department and consistently demonstrates these practices. The Patient Access Coordinator acts as a role model to all Patient Access Representatives.Duties and Responsibilities: <ul><li>Acts as a mentor to new and existing registration staff.&nbsp;</li><li>Works with supervisor to orient and train new staff to department policies, procedures and workflow.</li><li>Schedules appointments for all patients as requested by the patient or provider.</li><li>Sets up the recalls for returning patients as instructed by the provider</li><li>Answers the telephone in a polite and courteous manner. Identifies the department and introduces self.</li><li>Works closely and professionally with the clinical team to assist patients who walk-in with symptoms. Obtains all relevant information to properly forward to the clinical team</li><li>Manages all incoming and outgoing in basket messages</li><li>Creates Telephone encounters for patients with non-urgent concerns in need of a call from someone in the clinical team</li><li>Scrubs schedule for all outstanding arrived appointments and complete them through the checkout process.</li><li>Utilizes Dental/Optical software according to the department</li><li>Verify insurance in advance and same day.</li></ul>Skills/Abilities <ul><li>Demonstrate excellent communication skills and ability to interact professionally with individuals at all levels.</li><li>Proficiency with technology using Windows, Epic, Workday, RTE, MassHealth portal</li><li>Demonstrate flexibility while being able to multi task and in a fast-paced environment.</li></ul>Experience <ul><li>At least two years of experience working in health care and/or with MassHealth insurances with a focus on creating an excellent patient experience.</li></ul>Education <ul><li>High School Diploma or G.E.D. required</li><li>Bilingual skills required</li><li>Maintain annual CAC certification</li></ul>Benefits<ul><li>Medical, dental, and vision coverage.</li><li>Life and disability insurance.</li><li>401(k) retirement plan.</li><li>Tuition reimbursement.</li><li>Flexible spending and transportation accounts.</li><li>Paid holidays, vacations, sick, and personal time.</li><li>Generous staff development benefit.</li><li>Excellent malpractice coverage.</li><li>Pet insurance.</li><li>And much more.</li></ul>Pay Range$19.55 up to $29.33 based on experience NeighborHealth opens our doors to people from all demographics and cultures. Our workforce is as diverse as the city we call home - in gender, race, ethnicity, sexual orientation, disability, religion, and age, as well as in cultural backgrounds, life experiences, thoughts, and ideas.

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Global Commercial Services (GCS) is the global leader in payment solutions for Small, Medium (SME) and Global and Large (G&amp;L) enterprises. Within GCS, the Corporate Program Product Management (CPPM) organization spearheads the creation of best-in-class payment experiences and capabilities meeting the evolving needs of G&amp;L and US Middle Market customers.CPPM is responsible for developing and managing a suite of corporate payment and spend enablement solutions uniquely differentiated through innovative benefits, features, and partnerships underpinned by seamless digital experiences. As part of our corporate program, insights are a critical way we deliver value to our clients. As the corporate payments ecosystem rapidly evolves, we are committed to maintaining our leadership position. With this newly created role, the Director, Digital Insights, Product Management, will help lead the strategy, product roadmap, and evolution of our digital insights assets. <h4>Key Responsibilities:</h4><ul><li>Lead strategy, positioning, and roadmap insights products for the G&amp;L and Middle Market segment </li><li>Identify risks and opportunities within our current landscape, setting up governance structures if necessary </li><li>Gain deep understanding of the client to inform key decisions about how insights are structured and delivered </li><li>Lead a team whose current responsibilities include handling digital insights products related to our ESG initiatives</li><li>Build business cases to support strategic investment for future product enhancements in both @Work and other insights investments</li><li>Partner closely with various functional teams including: Product Development (CIPD), GCO, Field, and Marketing</li><li>Develop, own and lead key performance metrics to help ensure performance issues are identified and resolved, and identify impact to revenue</li></ul><h4>Requirements/Qualifications:</h4><ul><li>Courageous thought-leader with a track record of driving thought-provoking strategic roadmaps – from vision to detailed execution</li><li>Sharp commercial savvy and established experience crafting pragmatic/customer-centric strategies</li><li>Proven understanding of our core corporate products and the needs of our Middle Market and Global &amp; Large customers to drive customer-centric solutions</li><li>Solid understanding of and interest in the future of travel and the evolution of the travel ecosystem (e.g., emergence of new disruptors)</li><li>Critical thinker who leads with an external perspective and thrives in a fast-paced environment</li><li>Rigorous and data-centric leader – able to steer towards insight and customer-based decision-making </li><li>Outstanding written and verbal communication skills, with proficiency presenting to executive audiences and leading robust governance forums </li><li>Strong collaborator with the ability to navigate a complex partner map and influence others</li><li>Outstanding people leadership skills developing high-performing teams</li><li>Experience partnering with sales/business development organization and partner management</li></ul><h4>Preferred Qualifications:</h4><ul><li>Familiarity with data analytics and Agile methodologies</li></ul>Salary Range: $150,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Director - Digital Product Management (Insights)

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The Global Commercial Services (GCS) division of American Express is the leading provider of payment solutions for all businesses, from small and growing companies up through large corporations. We make it our mission to help our customers get business done. We operate with a customer-first mentality in everything that we do, crafting products and solutions to meet our clients’ unique needs.Within GCS, Corporate Program Product Development (CPPD) is a fast-paced, entrepreneurial team leading digital innovation at American Express. We are responsible for deepening corporate client engagement through our digital and mobile B2B products.CPPD’s Central Program Office is leading an ambitious digital transformation initiative, a critical market for GCS. The team is looking for a PMO to champion this initiative via project management, digital strategy, investment planning, and cross-functional collaboration. The ideal candidate will have an interest in big picture digital product strategy and curiosity for connecting the dots across disparate workstreams &amp; partners.How will you make an impact in this role?<ul><li>Centrally manage a large digital transformation strategy across multiple Product &amp; Engineering teams</li><li>Communicate and collaborate with partners across the organization, including Product, Finance, Sales, Field, Servicing, Compliance, Risk, and Legal</li><li>Maintain a detailed project plan with objectives, requirements, milestones, timeline, and roles &amp; responsibilities</li><li>Build and maintain new processes to drive efficiency across the program</li><li>Create central business architecture for program, translating to clear delivery requirements for Product &amp; Engineering teams</li><li>Identification and remediation of program-level risks, and own reporting activity across all leadership audiences&nbsp; </li></ul>Qualifications:<ul><li>Experience in Program Management and/or Product Management in a matrixed digital organization</li><li>Outstanding partner relationship/influence skills and a consistent track record of getting results through collaboration with internal partners across multiple functions</li><li>High intellectual curiosity, with excellent critical thinking and problem-solving skills</li><li>Passion for creating compelling high-impact strategy to increase customer and business value</li><li>Ability to communicate and collaborate effectively with Engineering and Finance partners</li><li>Highly organized – familiarity with project management techniques, frameworks, and tools</li><li>Thrives in a fast-paced environment and is adaptable to changing needs</li><li>A “driver” personality - constantly pushing toward clarity and delivery while balancing the need for ongoing collaboration</li><li>Bachelor's degree</li></ul>Preferred Qualifications:<ul><li>MBA and PMP certification</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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