Head of Communications US Global Banking, Markets and Global Research

Job description

Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

HSBC Global Banking and Markets (GBM) opens up opportunities for our clients globally through the power of our international connectivity, intellectual capital and market-leading capabilities.

Our clients are the largest multi-national corporates, asset owners and investors, and public sector entities around the world. We also enable solutions for CMB and WPB clients with our markets and investment banking expertise.

We use our intellectual capital, financial strength, and broad product capability to connect clients between East and West.

In the role reporting to the Global Head of Communications for Global Banking and Markets (GBM) and Head of US Communications for HSBC, the role holder will be responsible for internal and external communications for GBM, institutional clients and Global Research from and in the US. This encompasses providing strategic counsel and direction to the Global Banking leadership team on employee engagement, as well as crafting and executing integrated communications strategies for the business. The leader must be seasoned at stakeholder management working closely with senior executives, large employee audiences, spokespeople and the media. They must have excellent writing and presenation skills and collaborate with team members to develop integrated and aligned plans that bring about tangible outcomes across all of HSBC.

A primary objective of this position is to articulate a clear and impactful narrative around Global Banking's strategy and contributions to employees, clients, and stakeholders. Integration and collaboration will be essential for success, necessitating close coordination with key stakeholders such as the Co-Head of Global Banking Coverage, Head of GB Americas, and US-based Global Research Leads. 

This role requires a strong leader who can work closely with stakeholders to develop, socialize, measure and report on strategic programs that drive business outcomes and raise brand awareness. The leader must be familiar with the current operating and competitive landscape, future trends, geopolitical shifts and macroeconomic conditions. In addition, the role holder must work closely with executives, research analysts, thought leaders and the media to proactively increase brand awareness and drive business priorities.

The role demands a proactive and hands-on approach, with the communications leader expected to actively engage in cross-functional collaboration with the wider GBM communications team, including the Head of Global Banking Communications, Group Media Relations, and other relevant functions. This collaborative ethos ensures an integrated approach to communications that maximizes value for both GBM and HSBC as a whole.

As our Head of Communications US Global Banking, Markets and Global Research you will:

• Manage, develop and deliver the GBM, institutional clients and Global Research (intellectual capital/thought leadership) communications content plans for and from the US
• Lead and deliver communications activity for the US GBM and Global Research leadership teams aligned to GBM business, as well as functional and enterprise-wide priorities
• Apply commercial knowledge to identify issues impacting employee engagement and advise leadership accordingly
• Ensure quality execution of GBM US and Global Research US external and employee communications campaigns and projects
• Oversee the quality of change communications support for the strategic global transformation programmes for the relevant areas
• Lead the US GBM and US Global Research communications planning and execution. Be a proactive and positive contributor to the wider GBM communications team, US Communications team and Group Communications & Brand function

For this role, HSBC targets a pay range between $134,500.00 and $201,800.00

The final fixed pay offer will depend on the candidate and a number of variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.

At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee’s overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a “bonus”). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle.

Requirements

You´ll likely have the following qualifications to succeed in this role:

• Ability to act as a leader and role model in a global and diverse communications team, working effectively and pro-actively across multiple geographies and time-zones as part of an international firm
• Ability to lead in developing, managing and implementing effective joined-up internal and external communications strategies and planning.
• Experience in complex risks and issues management
• Experience in creative communications development and thought leadership
• Experience of working in a complex, international matrix organization and diverse culture
• Strong breadth of knowledge of investment banking and relevant trends
• Exceptional writing skills, with proven experience in improving this capability in others
• Ability to use insight to track and measure the effectiveness of communications

In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the U.S. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position.

As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming, diverse and inclusive work environment. You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future!

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.