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The hiring range for this role is: &nbsp;107,666.00 - 150,995.00This is the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting.&nbsp; We may ultimately pay more or less than the hiring range andthis hiringrange may also be modified in the future. A candidate’s position within the hiring range may be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, and business or organizational needs.&nbsp;This job is also eligible for annual bonusincentivepay.We offer a comprehensive package of benefits including paid time off, 11 holidays, medical/dental/vision insurance, generous 401(k) matching, lifestyle spending account and many other benefits to eligible employees.Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.(Hybrid) The Senior Program Manager is the business lead responsible for managing and administering designated projects/programs or strategic initiatives. In this role, they work with various data and information sources to achieve program outcomes through conducting analysis, performance calculations, report preparation, and/or strategic recommendations. Additionally, they manage program operations, analyze Plan, program or initiative performance, and provide business support for cross departmental projects. The Senior Program Manger leads and implements initiatives to achieve identified objectives.Expertise and Strategy • Administer and manage designated projects/programs. • Create solutions to address complex issues by leveraging available resources and expertise in support of strategic initiatives and mission-critical projects. • Conduct complex analyses, interpret findings, and provide recommendations to achieve objectives. • Coordinate and lead the alignment of system enhancements with business strategy. • Coordinate project team members and tasks so that deliverables can be completed within the designated timeframe and within budget. • Lead the calculation or validation of performance measurement assessments. • Contributes to the assessment of business systems and/or applications against business/ customer needs. • Conduct analysis and research to inform recommendations that support business objectives.Quality and Compliance • Implement and monitor quality assurance/continuous improvement practices. • Ensure adherence to BCBSA and industry standards. Liaison and Relationships • Connect business units with key stakeholders. • Foster strong relationships with internal and external partners. Special Projects/Communication • Work on special projects and collaborative efforts with BCBSA, Plans and vendors. • Develop Plan facing and internal stakeholder publications and presentations.Education Bachelor degree in Business Administration, information systems, information analytics, health care, OR equivalent discipline or work experience. Certifications PMP (Preferred) Experience Minimum 7 years' experience related data analysis and business operations experience with demonstrated project management, team leadership, and group facilitation skills. Minimum 5 years’ experience working on projects with a IT/digital component Preferred: 3 years experience in the following areas:• Data analysis and business operations. • Identifying data/information needs; acquiring and organizing data, delivering analysis and identifying major findings. • Independently leading data gathering activities, framing problems and guiding construction of survey instruments. Skills • Proficiency in Microsoft Office applications, including Word, Excel and PowerPoint.• Project Lead skills • Data Analytics skills in related discipline • Organizational and time management skills • Relationship/customer management skills • Strong communication skills, both oral and written Preferred Qualifications: • Demonstrated ability to research, compile, and master bodies of relevant knowledge • Ability to prepare project work plans and work product assignments in mid-sized projects (budget and resources) and portions of projects • Proficiency in using Microsoft Access and SharePoint. • Excellent written and verbal communications skills • Strong relationship-building skills, with ability to work in a highly matrixed environment. • Demonstrated ability to lead portions of client presentations and make presentations to internal staff members • Strong analytical skills with demonstrated ability to execute on work plans to manage projects. • Familiarity with Agile style requirements documentation, including User Stories, Epics, and Use Cases. • Ability to create and communicate innovative conceptual models and synthesize diverse types of information. • Extensive knowledge of health care industry and health insurance systems and processes.#LI_HYBRID

Blue Cross Blue Shield Association

Sr Prog Mgr FEP

The hiring range for this role is: &nbsp;$170,000.00 - $190,000.00This is the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting.&nbsp; We may ultimately pay more or less than the hiring range andthis hiringrange may also be modified in the future. A candidate’s position within the hiring range may be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, and business or organizational needs.&nbsp;This job is also eligible for annual bonusincentivepay.We offer a comprehensive package of benefits including paid time off, 11 holidays, medical/dental/vision insurance, generous 401(k) matching, lifestyle spending account and many other benefits to eligible employees.Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.Synergie Medication Collective is a new medication contracting organization founded by a group of Blue Cross and Blue Shield affiliated companies to serve both Blues and select independent health plans. Synergie is focused on improving affordability and access to costly medical benefit drugs — ones that are injected or infused by a health care professional in a clinical setting — for nearly 100 million Americans. The Trade Client Strategy Director liaises with Synergie Participants and manages clinical policies to comply with manufacturer contracts, implements Trade strategies and initiatives, and collaborates with and supports Synergie’s Client Relations team for Trade related inquiries. This includes medical and pharmacy drug policies, cross benefit management, and rebate qualification for manufacturer contracts. This position will establish and maintain cross functional partnerships with internal teams to drive the identification, development and successful execution of Synergie’s rebate programs. This position will be the primary Trade point of contact for Synergie’s Participant facing activities and will support clinical decision making at the Participant level to comply with manufacturer contracts.Primary Job Functions<ul><li>Consult with Client Relations team on Trade related inquiries, initiatives, and opportunity pull through with Participants</li><li>Understands downstream impact of rebate and formulary strategy and can convey appropriate messaging to health plan participants for adoption of said strategies and policies</li><li>Has working knowledge of PBM operations and understanding of drug and UM strategy and policy implementation</li><li>Has experience in reading and interpreting pharmaceutical manufacturer drug contracts and understanding how to align terms and conditions and translate into UM policy and criteria</li><li>Manage medical and pharmacy clinical policies with Participants to ensure manufacturer contract compliance</li><li>Collaborate and support Client Relations team for Trade related inquiries from Participants</li></ul>Partner with the following stakeholders:<ul><li>Analytics Team – Collaborate on drug trends and utilization data to inform clinical policy decisions, medical policy and formulary compliance, drug share shift and utilization management strategies</li><li>Client Relations – Serve as Trade’s primary point of contact for all Participant questions on Trade initiatives and manufacturer contracts and escalate issues as needed to Trade’s leadership</li><li>Clinical Team – Liaise with Clinical team to review clinical data and policy requirements as needed </li><li>Invoicing Team – Maintain current library of Participant medical and pharmacy policies and support Invoicing team with manufacturer inquiries regarding clinical policies</li><li>Product Team – Provide medical policy support for manufacturer related contracts including, but not limited to, cell and gene therapies and other outcomes programs ​</li></ul>Education, Experience, and Certification<ul><li>Pharmacy degree and Pharm D. preferred</li><li>5-7 years of related work experience in healthcare, pharmacy benefit management (PBM), utilization management, pharmaceutical contracting, client relations, or analytical contracting</li><li>Must be eligible to work in the United States without need for work visa or residency sponsorship</li><li>Excellent verbal and written presentation skills</li><li>Ability to establish rapport and build relationships at all levels within an organization</li><li>Practical application of clinical data to drive financial value</li><li>Strong business and financial acumen, with advanced proficiency in Excel and PowerPoint</li></ul>Knowledge, Skills, and Abilities<ul><li>Pharmacy residency training or equivalent experience</li><li>Experience within the PBM industry, Medicaid, Medicare, and health plans</li><li>Experience with contract language and risk mitigation concepts</li></ul>Travel Requirements: Up to 10% of the time.Work is generally performed in a remote setting.#LI_HYBRID

Director Trade Client Strategy - Synergie Medication Collective

The hiring range for this role is: &nbsp;92,086.00 - 129,145.00This is the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting.&nbsp; We may ultimately pay more or less than the hiring range andthis hiringrange may also be modified in the future. A candidate’s position within the hiring range may be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, and business or organizational needs.&nbsp;This job is also eligible for annual bonusincentivepay.We offer a comprehensive package of benefits including paid time off, 11 holidays, medical/dental/vision insurance, generous 401(k) matching, lifestyle spending account and many other benefits to eligible employees.Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.Serves as the primary internal resource to the Ethics and Compliance Official on compliance matters, and as an information resource to BCBS Plans and other external and internal stakeholders. Leads internal/external compliance-related training programs, including required ethics training and conflict of interest process. Leads Plan compliance activities including monthly calls, roundtables, national teleconferences, and annual conferences. Establishes and maintains productive relationships with both internal and Plan senior staff to build consensus and provide solutions and training support for emerging compliance issues. Facilitates the sharing of best practices between the Plans and business partners on compliance activities.Primary Job Functions<ul><li>Serves as the Ethics and Compliance Official’s primary support for the BCBSA Ethics &amp; Compliance Program. Leads internal and external compliance requirements, including new hire ethics training, annual ethics refresher training, new-hire conflict of interest process, annual conflicts of interest process, and the annual ethics awareness event.</li><li>Leads the coordination and hosting of Compliance &amp; Ethics educational programming for Blue Plan compliance and ethics professionals, including all monthly/bi-monthly Blue Plan Compliance &amp; Ethics calls. Leads the planning and coordinating of the Compliance and Ethics track at the Annual BCBSA Law, Audit, Compliance &amp; Ethics Conference, including topical roundtables and mini-conferences. Researches and stays current on important industry issues, develops program agendas and attendee communications, procures speakers, coordinates vendors, and supervises the administration of these events. Secures Continuing Education credits for industry certifications for all events.</li><li>Serves as the primary resource for Plan Compliance and Ethics professionals at the Association. Takes the lead on collaborating with Plans in a customer/client relations capacity, fielding requests for information, locating subject matter experts, and using business judgment to assist with answering questions. Partners with BCBSA business and policy teams to develop programs and explore opportunities. Identifies Compliance and Ethics related vendor/purchasing opportunities and acts as liaison between Plans and BCBSA’s contracting staff for national purchasing contracts. Analyzes confidential data to create value-added resources for Plans. Conducts and disseminates the Bi-Annual Plan Compliance Survey for Blue Plan leadership. Conducts the annual Multi-Plan Ethics Survey for Blue Plans.</li><li>Responsible for daily monitoring of the BCBSA Compliance Officer and Ethics shared mailboxes and responding as appropriate to requests. Monitors Compliance Line and assists in compliance investigations.</li><li>Manages and organizes databases, education resources, and Compliance and Ethics listservs. Maintains an active calendar of C&amp;E events. Maintains an active database of Plan Compliance and Ethics departments. Maintains the Compliance and Ethics resource and document repository on PlanConnexion. Coordinates all key department electronic services.</li></ul>Education, Experience, and CertificationEducation:Required: Bachelors degree in Business, Project Management, Compliance, or EthicsExperience:Required: a minimum of five (5) years of relevant compliance and ethics experience, preferably in a healthcare or managed care environment.Required: a minimum of three (3) years' experience in the interpretation and application of federal and state regulations, policies and procedures, and ethical principles related to healthcare compliance.Preferred:Experience with BCBS systems/applications.Experience with Liferay and other web publishing tools.Certification:Required:<ul><li>Certified Compliance &amp; Ethics Professional Certification (CCEP) - Compliance Certification Board</li><li>Certified in Healthcare Compliance (CHC) - Compliance Certification Board</li><li>Leadership Professional in Ethics &amp; Compliance (LPEC) - Ethics and Compliance Institute</li></ul>Knowledge, Skills, and Abilities<ul><li>Requires high degree of discretion in helping to manage sensitive compliance/ethics activities.</li><li>Strong understanding of best practices in internal ethics and compliance programs.</li><li>Strong organization and prioritization skills. Adept at managing a high volume of work with changing priorities.</li><li>Critical thinking skills and the ability to apply an analytical approach to research and issue remediation.</li><li>Persuasion/negotiation and interpersonal relationship skills and the ability to effectively interact and collaborate with individuals at all levels within the organization.</li><li>High-level problem-solving acumen. Ability to identify potential noncompliance issues, obtain information to clarify and describe issue, exercise sound decision-making, resolve problems using appropriate risk treatment, and leverage appropriate escalation pathways.</li><li>Strong knowledge of MS Office platform including the ability to effectively utilize PowerPoint and Word to prepare presentations and reports.</li></ul>Revenue Responsibility: NoBudget Responsibility: NoPeople Management: No#LI_HYBRID

Sr Consultant Ethics and Compliance

The hiring range for this role is: &nbsp;125,870.00 - 176,525.00This is the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting.&nbsp; We may ultimately pay more or less than the hiring range andthis hiringrange may also be modified in the future. A candidate’s position within the hiring range may be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, and business or organizational needs.&nbsp;This job is also eligible for annual bonusincentivepay.We offer a comprehensive package of benefits including paid time off, 11 holidays, medical/dental/vision insurance, generous 401(k) matching, lifestyle spending account and many other benefits to eligible employees.Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.Responsible and accountable for overall delivery of Enterprise Information Technology (EIT) technical solutions initiatives. Serves as the single point of contact within EIT for delivery of complex technology solutions. Works cross-departmentally and cross-organizationally to ensure the successful delivery of EIT technology solutions initiatives.Technical Solution Delivery: Accountable for overall technical solution delivery for assigned initiatives. Serves as the central point of contact within the organization for successful delivery of assigned overall technical solutions. Responsible for EIT cross functional coordination (Systems Analysis, Software Engineering, Performance Engineering, Product Verification, Service Delivery, Customer) to ensure overall delivery objectives are met. Serves as the primary point of contact for Business, Senior EIT Management, and EPMO to ensure successful overall EIT technical solution delivery. Solution Delivery Controls: Establishes and maintains effective overall controls for technical solution delivery initiatives. Works with business and EPMO to define overall solution scope. Works with EIT functional teams to estimate requested scope and identify team resource work capacity. Balances scope estimates and capacity to ensure overall technical solution delivery can be successfully accomplished. Works with business and EPMO areas to address any gaps in scope verses capacity. Works with all teams to identify and document technical delivery milestone dates. Reviews estimates and verifies cross-team consistency. Accurately documents and manages assumptions for technical solutions delivery. Concisely and clearly provides status updates on technical solution delivery initiatives. Ensures adherence to all technical solutions methodology processes and practices, including reviews, walkthroughs and sign-offs. Leadership: Provides overall cross-team leadership to drive technical solution delivery to a successful conclusion. Works proactively to identify and address issues. Works with all EIT teams and BCBSA teams, to identify and implement solutions to issues. Maintains momentum of all teams to achieve overall technical solution delivery. Relationship Management: Works across all teams in a collaborative and effective manner. Navigates solutions to issues with a win-win approach, where all stakeholder needs and inputs are considered and balanced. Maintains positive and constructive working relationship with all participants in the technical solution delivery initiatives. Application of Technical Skills: Works on an as-needed basis as a hands-on technologist, applying technical skills in the development and delivery of technical solutions. Follows established technical solutions methodology processes and practices throughout the technical solutions delivery initiatives.Education<ul><li>High School Diploma or GED</li><li>Bachelor’s Degree in Computer Science, Information Systems, Business Administration or equivalent work experience.</li><li>Masters Degree (preferred)</li></ul> Certifications<ul><li>AWS Certified Cloud Practitioner (preferred)</li><li>Certified AWS solution architect and security (preferred)</li></ul> Experience<ul><li>Minimum 10 years of IT work experience including application system design and implementation.</li><li>Experience developing and integrating technical solution components.</li><li>Experience with the following; J2EE, Tomcat, Springboot, Liferay, Angular, Node.js, API Management platforms (e.g., Apigee), JSON/XML parsing.</li><li>Expertise in the cloud (specifically AWS) technology and services like S3, Lambda, EC2, Aurora DB, VPC, Glue, AWS Transfer family etc.</li><li>Experience building and integrating cloud native applications</li><li>Experience with deploying and maintaining applications in the AWS environment, including modular microservices architecture, serverless technologies and infrastructure as code automation. Experience in working with SAFe Agile based initiatives and CI/CD pipelines;</li><li>Experience in scripting knowledge (Python, Bash, Perl, PowerShell, Experience in cloud modernization projects.</li><li>Experience in implementing federate signal sign on (SSO) framework for an App hosting multiple applications on the cloud;</li><li>Experience in creating and understanding solution architecture for cloud migration projects; Experience in leading and guiding Agile development team to deliver on time;</li><li>Experience in leading technical teams in AWS cloud migration and modernization projects from legacy applications</li><li>Experience in testing and leading a testing team to ensure quality of delivery.</li><li>Experience working with Protegrity data security software and/or other tools that can encrypt/tokenize data at rest and in motion</li><li>Experience working with hundreds of terabytes/pedabytes of data,</li><li>Experience working with large scale data warehouses on premise and in the Cloud,</li><li>Experience modernizing legacy data warehouses into the Cloud working with software such as Snowflake, Databricks, AWS Redshift, AWS Glue, AWS Lamba and other AWS services</li><li>Experience working in agile environments delivering iterative releases</li><li>Experience with CI/CD, Experience securing their code, minimizing security risks and vulnerabilities.</li><li>Experience with multiple development methodologies, including RUP and Agile.</li><li>Hands-on experience with Microsoft SharePoint platform, SQL Server, OKTA, and coding.</li><li>Blue Cross Blue Shield Plan experience preferred</li></ul> Skills<ul><li>Ability to multitask in a fast-paced environment.</li><li>Strong technology project management skills.</li><li>Strong communication skills - verbal and written.</li></ul> People Management Varies#LI_HYBRID

Technical Solutions Director

The hiring range for this role is: &nbsp;62,976.00 - 88,320.00This is the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting.&nbsp; We may ultimately pay more or less than the hiring range andthis hiringrange may also be modified in the future. A candidate’s position within the hiring range may be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, and business or organizational needs.&nbsp;This job is also eligible for annual bonusincentivepay.We offer a comprehensive package of benefits including paid time off, 11 holidays, medical/dental/vision insurance, generous 401(k) matching, lifestyle spending account and many other benefits to eligible employees.Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.This position will focus on Association and Plan compliance with, and interpretation of the Brand Regulations and license agreements. In addition, this position will assist with enforcing the proprietary rights owned by the Association by investigating, negotiating and resolving disputes. Further, this position will provide support for the clearance of potential trademarks and the prosecution of the Association’s international and domestic trademark portfolios. Finally, this position may assist the Brand legal team with special projects as needed.Assist Brand Counsel in reviewing Plan and Association materials for proper Brand usage in accordance with the Brand Regulations, License Agreements and sound trademark practices, including conducting the annual Brand Use Review of Plan materials, supporting operation of the Brand Use Portal, and working directly with Plans in identifying and resolving compliance matters. Assist with misuse of the Brands and enforcement of the Brand Regulations including: (1) investigating potential Brand misuse matters, preparing draft correspondence and settlement agreements, and communicating with Plans and third parties concerning misuse matters; and (2) assisting with domain portfolio and related online enforcement matters. Assist in domestic and international trademark prosecution and enforcement work, including: (1) providing back-up support in the management of the trademark prosecution docket and domestic infringement matters; and (2) conducting trademark scans for proposed new marks developed by the Plans and the Association and for third party marks to support enforcement activities. Assist in additional Brand-related projects and responsibilities as assigned.Education High School Certifications Paralegal Certificate Experience A minimum of five years’ experience as a trademark, corporate or litigation paralegal, or equivalent work experience Experience conducting due diligence in a law firm or corporate environment Experience using Microsoft Word, Excel, PowerPoint and Access including data entry and retrieval and online searches and investigations (e.g. Nexus, D&amp;B) Trademarks Skills Knowledge of docketing systems Knowledge of trademark searching platform Strong organization, administrative, communication and interpersonal skills Ability to work well both independently and as part of a team People Management No#LI_HYBRID

Brand Paralegal

The hiring range for this role is: &nbsp;62,976.00 - 88,320.00This is the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting.&nbsp; We may ultimately pay more or less than the hiring range andthis hiringrange may also be modified in the future. A candidate’s position within the hiring range may be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, and business or organizational needs.&nbsp;This job is also eligible for annual bonusincentivepay.We offer a comprehensive package of benefits including paid time off, 11 holiday medical/dental/vision insurance, generous 401(k) matching, lifestyle spending account and many other benefits to eligible employees.Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.Job Description Summary Under limited supervision ensures the effectiveness and efficiency of the Executive vice President (EVP) or Senior Vice President (SVP) office by providing full range of secretarial/administrative support to the Executive or team and in certain instances the department, exercising confidentiality, tact and diplomacy. Functions as department information resource for internal and external inquiries regarding divisional activities, providing excellent customer service and follow-through, and maintaining positive interactions with internal and external contacts, including Member Plan CEOs and executives, federal government and industry stakeholders, and other BCBSA senior executives as appropriate. Maintains confidentiality of all information and matters.Responsibilities include but are not limited to: Functional Support - Manages the calendar/schedule of the Executive or team, coordinating day-to-day activities by maintaining a balance between meeting requests and other activities, identifying conflicts and anticipating and resolving problems through negotiation/influence. Screens all incoming telephone calls, requests for information and other general inquiries to resolve caller issues or forwards them to the appropriate area for resolution. Forwards information to Executive or team when traveling, and as necessary, to management staff in their absence. Assists in the preparation of division-wide/department-wide meetings, coordinates staff meetings, and other internal meetings and/or conference calls ensuring all logistics and materials are complete. Develops relationships with internal Association and Plan administrative staff and schedules meetings for the Executive or team and in some instances department staff, with Plan, Federal government and Association leadership as appropriate. Coordinates travel arrangements and resulting expense reports ensuring all related time frames and policies are followed. Facilitates division-wide/department-wide communication with internal staff on behalf of Executive or team, proactively identifies divisional communication needs and suggestions solutions for address such needs. Facilitates Executive or team review of contracts, agreements, and other important, confidential documents. Supports special projects on behalf of the Executive or team. Meeting Coordination - Supports Executive or team in conducting planning sessions with the leadership and management teams. Coordinates division-wide/department-wide planning meetings on a regular basis, create agendas, take notes, produce meeting summaries. Organize planning related materials, ensuring materials are prepared timely and effectively, coordinate technical support for the meetings. General Administrative Functions - Takes comprehensive notes at meetings, drafting letters and emails, word processing. Prepares Power Point presentations (slides and charts). Prepares Excel spreadsheets, Filing, faxing, photocopying, Transmitting fax\email broadcasts using Outlook, and Ordering supplies. File and Record Maintenance - , Organizes and maintains computerized data files for easy retrieval, revision, and record keeping purposes and Coordinates the timely and accurate intake and reporting of information on a regular basis from a variety of sources, including but not limited to HR, Finance, Internal Audit, and EPMO on behalf of the SVP and division leadership. Identifies and alerts Executive and Leadership Team of anomalies, due dates, variances.Required Education, Certifications and Experience<ul><li>Completion of college course work toward a degree or an undergraduate degree in a related field</li><li>A minimum of ten (10) years of experience in a professional or similar environment</li><li>Five (5) years supporting a Sr. Executive Level position</li><li>Prior experience which demonstrates the ability to problem solve and adapt to changing priorities, environment and technologies</li><li>Prior experience in relationship building and knowledge of general business practices</li><li>Exposure to business meeting / conference planning and logistics</li><li>Proficiency in Word, Excel, PowerPoint, project management and Internet applications to create professional documents, reports and presentations</li><li>Excellent communication skills which includes good written, oral and listening skills</li><li>Demonstrates tact, efficiency, initiative, and discretion when dealing with confidential information</li><li>Relationship management skills</li><li>Time management skills</li><li>Critical thinking skills</li></ul>People Management - No #LI-HYBRID

Sr Executive Assistant

The hiring range for this role is: &nbsp;92,086.00 - 129,145.00This is the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting.&nbsp; We may ultimately pay more or less than the hiring range andthis hiringrange may also be modified in the future. A candidate’s position within the hiring range may be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, and business or organizational needs.&nbsp;This job is also eligible for annual bonusincentivepay.We offer a comprehensive package of benefits including paid time off, 11 holiday medical/dental/vision insurance, generous 401(k) matching, lifestyle spending account and many other benefits to eligible employees.Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.The Senior Data Analyst, Adoption and Impact Measurement leads and performs all aspects of data collection, analysis, and reporting needed to measure the adoption and impact of digital experiences, including enabling tracking and monitoring of web activity for Federal Employee Program (FEP) digital tools and services. They ensure digital analytics tracking is enabled for digital tools and services owned by internal and external stakeholders. They provide reporting and insights related to how members are interacting with FEP digital tools and services to internal stakeholders that inform roadmap decisions and feature enhancements. They are responsible for reporting on key results and digital performance measurements.Primary Job FunctionsEnable Digital Analytics Reporting and Tracking<ul><li>Implements, manages and maintains tracking across FEP digital tools and services using web analytics and tag manager tools to measure various initiatives.</li><li>Implements, manages and maintains tracking across FEP and vendor call centers.</li><li>Gathers data and reports on all FEP digital tools and services.</li><li>Defines and participates in the prioritization of user stories to ensure all new functionality for upcoming releases are tagged to enable measurement and tracking.</li><li>Collaborates with stakeholders to investigate and resolve any data discrepancies.</li><li>Collaborates with development teams to resolve any network or defects in data.</li><li>Supports pre- and post-release data validation activities.</li><li>Identifies data gaps in measuring the end-to-end consumer journey and recommend fixes.</li><li>Performs data quality audits and collaborates with cross-functional teams to address and issues.</li><li>Participates in agile ceremonies.</li><li>Conducts user management activities for web analytics, tag manager, and visualization tools access.</li></ul> Product Performance<ul><li>Collaborates with FEP teams and vendors to collect, analyze and report data on product performance on a daily, weekly or monthly basis.</li><li>Conduct targeted experiments, which includes measuring, analyzing, and providing insights on targeted product performance to assist in product planning and to identify problem/opportunity areas requiring deeper investigation or action.</li></ul> Program Performance<ul><li>Provides key result patterns and trends reporting to business stakeholders.</li><li>Develops reports to assess trends across FEP products and to enable circulation of information.</li><li>Participates in cross-functional initiatives related to the management and use of data in the organization.</li><li>Provides best-practices, business cases, and measurement findings for Plan and FEP leadership forums.</li></ul> Data Visualization and Reporting<ul><li>Develops reports and dashboards to monitor operational and program performance.</li><li>Clearly communicate trends, patterns, and insights for stakeholders through presentations.</li><li>Collaborates with stakeholders to identify appropriate data sources and provide timely, meaningful and accurate reports.</li></ul> Ad-Hoc Report and Outcome Studies<ul><li>Develops and conducts ad-hoc outcome studies to derive value-based insights.</li><li>Supports ad-hoc reporting needs.</li></ul>Education, Experience, and CertificationEducation: Required: Bachelor’s Degree in Business Administration, Computer Science, Information Systems, or equivalent work experience in similar work environmentExperience:Required:<ul><li>4 years experience a similar role including advanced data collection, analytics, and reporting</li><li>4 years experience in creating visualization dashboards using web analytics tools (e.g., Tableau, Google Analytics)</li><li>3 years experience implementing web tagging for digital tools and services (e.g., Google Tag Manager)</li><li>3 years experience working with technical teams in an agile development environment</li></ul>Preferred:<ul><li>2 years experience with predictive analytics development and analysis</li></ul> Certifications: Preferred:<ul><li>Web Analytics and Tagging Tools Certification (e.g., Google Analytics and Google Tag Manager)</li><li>Data Visualization Tool Certification (e.g., Tableau)</li></ul> Knowledge, Skills, and Abilities<ul><li>Proficiency in using the Microsoft Office Suite, specifically Word, PowerPoint and Visio.</li><li>Proficiency in using Microsoft Excel including creating macros, pivot tables and charts/graphs.</li><li>Proficiency in using data visualization tools (e.g., Tableau) including API integration, OLAP design, visual design, statistics, forecasting and advanced research methods.</li><li>Proficiency in Firebase analytics reporting including building custom reports and dashboards.</li><li>Multi-tasking and analytical skills.</li><li>Written and oral communication skills and the ability to interact positively with all levels of the organization.</li><li>General understanding and use of SharePoint application.</li><li>Ability to proactively anticipate needs, events, and activities, as well as the ability to identify the appropriate parties required to achieve the desired end results.</li><li>Ability to prioritize workflow and exercise independent judgment.</li><li>Demonstrated organization and follow through skills.</li><li>Proven ability to work effectively both independently and in a team-based environment.</li><li>Demonstrated willingness to be flexible and adaptable to changing priorities.</li><li>The ability to establish and maintain high level customer trust and confidence.</li><li>Attention to detail.</li><li>Proven ability to simplify complex information to communicate trends, patterns, and insights to all audiences both orally and visually.</li><li>Ability to deliver under tight deadlines.</li></ul> Revenue Responsibility: NoBudget Responsibility: NoPeople Management: NoTravel Requirements: up to 10% No#LI-Hybrid

Senior Data Analyst

The hiring range for this role is: &nbsp;$176,500.00 - $203,000.00This is the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting.&nbsp; We may ultimately pay more or less than the hiring range andthis hiringrange may also be modified in the future. A candidate’s position within the hiring range may be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, and business or organizational needs.&nbsp;This job is also eligible for annual bonusincentivepay.We offer a comprehensive package of benefits including paid time off, 11 holiday medical/dental/vision insurance, generous 401(k) matching, lifestyle spending account and many other benefits to eligible employees.Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.The Director, Systemwide Cybersecurity and Compliance will manage key aspects of implementing our Systemwide Cyber Strategy and governance across 33 Plans and several Non Plan Entities that represent the Blue Cross Blue Shield System. The Director will also provide thought leadership and support to Management in their work with Systemwide CISOs and key internal stakeholders. The goal of this role is to collaborate with stakeholders to design, build, implement, and operate a strategy that meets the needs of the System as well as support the governance, risk and compliance process that is in place to ensure we are aligned, collaborative and providing value. The Director will also be responsible for ensuring that Systemwide strategy, as applicable, is communicated and implemented within the Association. This role offers a great opportunity to interact with CISOs and multi-disciplinary teams from across the Blue Cross Blue Shield System.Cybersecurity Strategy Development and ImplementationThe Director is responsible for creating and managing the processes by which Systemwide Strategy initiatives, examples include measuring cybersecurity maturity and the operational effectiveness of key security controls, are agreed to, defined, and achieved. The Director will lead those initiatives across the System to their intended outcomes on time and within budget and provide analytical and programmatic support as needed. The Director will also support the process of refreshing the cyber strategy every three years to ensure it is current, adding value and reducing systemwide risk.The Director shall be highly skilled at the following:<ul><li>Engaging with leadership in setting strategy and providing insights</li><li>Contributing to thought leadership in tackling a problem(s)%%Presenting findings to CISOs, Board subcommittees and cross functional teams</li><li>Ability to effectively distill and communicate ideas%%Project Management and reporting</li><li>Managing budget and associated contract engagements with vendors</li><li>Risk identification and classification</li><li>Delivering intended outcomes</li><li>Marketing, preparing and socializing communications</li><li>Providing training, education and awareness regarding information security requirements and expectations</li><li>Creating and managing metric programs as well as communicating related insights</li><li>Managing meetings and driving content to keep the focus on intended outcomes</li></ul> Program Governance, Risk and ComplianceThe Director will support governance of two workgroups, who meet quarterly, and are tasked with the following:<ul><li>Advising the Association and System on pertinent data security issues.</li><li>Fostering and supporting increased alignment among Blue System CISOs.</li><li>Increasing value through inter-Plan collaboration on security practices and cyber threat intelligence sharing.</li><li>Leverage expertise within the BCBS System on security issues.</li></ul> The Director shall be highly skilled at the following:<ul><li>Preparing and translating policies and standards and monitoring compliance</li><li>Preparing and socializing communications (quarterly newsletter etc.)</li><li>Creating and managing annual communication plans</li><li>Preparing and running surveys followed by distilling and presenting insights</li><li>Risk planning, mitigation, and remediation to address information security deficiencies</li><li>Creating and proofreading materials and findings to ensure clarity and resonance</li><li>Running complex meetings and preparing associated collateral (agenda, minutes, materials)</li><li>Collaborating with procurement, vendors and cross functional teams in planning and executing on program deliverables</li><li>Creating and managing calendars that detail key meetings throughout the year</li><li>Working effectively with others to meet a cyber program objective</li><li>Being an initiative-taker with minimum oversight needed</li><li>Being a collaborator who does not mind getting their hands dirty in some of the tactical aspects of meeting support (creating and distributing name tents, general meeting support etc.)</li></ul>Education<ul><li>Bachelors Degree; Computer science, information systems or related</li></ul> Certifications<ul><li>Certified information Systems Security Professional (CISSP) or like credential (required)</li><li>Certified information Systems Security Professional (CISSP) (preferred)</li><li>Certified Information Privacy Professional (CIPP) (preferred)</li><li>Certified Information Security Manager (CISM) (preferred)</li><li>Certified Information Security Auditor (CISA) (preferred)</li></ul> Experience<ul><li>A minimum of eight (8) years of experience in information security and program oversight</li></ul> Skills Critical competencies for success:<ul><li>Leadership skills: Must have the proven ability to lead the development, planning, coordination, and monitoring of information security risk management-related process, technology, and operations, and be a key part of the team’s leadership for governance aspects of information security. Must be able to communicate effectively regarding security, privacy, risk, and compliance to senior business leaders and fellow team members. As trusted counsel to senior management, the role requires a highly resourceful individual with emotional intelligence, self-motivation, and strong analytical and communication skills who is also willing to roll up their sleeves to support where needed.</li></ul><ul><li>Security knowledge: Able to draw upon proven experience to recommend and gain buy-in to numerous information security initiatives. Ability to lead a team by demonstrating subject matter expertise. This individual is able to represent the interests of the organization, gain support from stakeholders and formalize acceptance through the creation and adoption of policies, standards, and guidance.</li></ul><ul><li>Ability to deliver: This individual will have the proven ability to lead complex projects across various business and functional departments as they pertain to risk and security matters. Ability to create a project management mindset with clear objectives, goals, processes, and measurable outcomes.</li></ul><ul><li>Risk-based methodology: Must demonstrate acute application of risk-based decision-making. This person should enable business decisions and strategy yet strike a balance between the desires of the business and the risk-profile required to protect information assets.</li></ul> People Management No#LI_HYBRID

Director, Systemwide Security

The Cloud Computing Engineer owns the designs, development, configuration and delivery of cloud infrastructure environments a variety of applications across BCBSA using best practices and business acumen. This role includes managing the technological aspects associated with one or more of the following: cloud computing technology stack, including architecture, security, design, planning, management, maintenance, support, storage and backup. The scope of the role includes the extensive knowledge of on premise (private), off-premise (public) and hybrid cloud models along with cloud implementation service models (IaaS, PaaS and SaaS). May manage the technologies and techniques to automate the provisioning and management of software defined infrastructure in a distributed cloud environment through scripting and coding. Lead/oversee the cloud infrastructure environment construction and implementation during the life cycle of the solutions. Evaluate the success of architecture, network, security and environment designs as they are implemented. Evaluate strengths and flaws in architecture, network, security and environment designs for continuous improvement. Communicate with management and technical personnel on cloud adoption and usage topics on a continuous basis. May be required to represent EIT in a project as a technical lead. May be required to coordinate with other EIT personnel.<ul><li>Efficiently translate project requirements from architecture/environment diagrams to formulate appropriate questions to identify and remediate design gaps. Review and analyze architecture level security solutions at the domain or product level to transform them into cloud infrastructure designs and implementations. Establish strategic relations with key technology vendors in order to influence changes in future product releases. Must have experience with cloud technologies including but not limited to compute, storage, network, and databases.</li><li>Drive the design of self-healing and fault-tolerant cloud services and infrastructure environments with best practice configurations for a wide variety of systems including databases, web services and messaging systems, and other application support environments. Efficiently translate project requirements from architecture/environment diagrams to formulate appropriate questions to identify and remediate design gaps. Review and analyze architecture level security solutions at the domain or product level to transform them into cloud infrastructure designs and implementations. Establish strategic relations with key technology vendors in order to influence changes in future product releases. Must have experience with cloud technologies including but not limited to compute, storage, network, and databases.</li><li>Accountable for conducting research and benchmarks best practices and/or products in the area of cloud technologies. Routinely gathers and assesses changing BCBSA business needs. Analyzes and modifies enterprise technology strategy and architecture. Analyzes how business processes interact with technology to create value for the business. Maintains knowledge of cloud technologies, trends, and standards. Provides input to the content of Requests for Information / Proposal (RFI/P) around the BCBSA technology architecture / infrastructure requirements and guiding principles. Conducts trend analyses to track emerging industry trends and technologies. Research, and assist in the piloting the evaluation of new tools, technologies, and/or processes to maintain and enhance the critical system infrastructure.</li><li>Manages cloud configuration to ensure systems are up-to-date to latest security patches and operational resilience to incidence. Work with EIT staff to plan and ensure updates are conducted on a timely basis across all Enterprise systems. Develop technical solutions and new security tools to help mitigate security vulnerabilities and automate repeatable tasks. Possesses a thorough understanding of cloud security fundamentals, such as; Encryption, Key Management, Identity to/from the cloud, shared cloud security, logging and monitoring cloud infrastructure. Automate the process of patching and vulnerability remediation. Continually evaluate new cloud infrastructure threats with associated mitigating designs and their impact on IT and Business operations always balancing these needs to develop and implement the best security solutions for the business.</li><li>Owns development of cloud computing templates and implementation guidance for applications that leverage IaaS solutions to meet BCBSA use cases. Integrate application design strategies to include the design of loosely coupled cloud resources to allow for a redundant and resilient end user application design. Assist in performance improvements while ensuring security controls are in place protecting the network and data. Work with EIT staff including Enterprise Architect, Delivery teams, core computing and application support team to ensure adequate system performance based on business requirements and industry best practices.</li><li>Documentation of new cloud computing Application design guidelines for both new business applications and the porting of existing BCBSA Business applications to align with a cloud model. Participate and conduct liaison activities in reviewing the application designs, providing recommended alterations to designs, and partnering with enterprise architects to transform current application design principles to be more cloud aligned. Coordinate and/or complete the development of all necessary design documentation associated with cloud service solutions. These are to include all aspects of cloud solutions such as application resiliency, disaster recovery, build book creation, and run book creation</li><li>Independently use judgment and takes action on it to build credibility with clients and technical staff through the delivery of sound cloud based business solutions. Consults with business and Enterprise IT Leadership and project staff to fit systems to solutions and identify when it is necessary to modify technical infrastructure to accommodate project needs.</li><li>Leads projects in close collaboration with network and application security engineers to assure BCBSA applications and systems are designed and configured to conform to general and product/application specific security architectures and to the security polices, guidelines and best practices provided by the Business Protection group for the protection of sensitive healthcare data. Owns service design and pricing in the context of cloud-based suctioning</li><li>May drive the design of self-healing and fault-tolerant cloud services and infrastructure environments with best practice configurations for a wide variety of systems including databases, web services and messaging systems, and other application support environments.</li><li>May lead the ongoing administration, maintenance, and problem resolution of existing SAN/NAS storage infrastructure and related software. Design, implement, and maintain SAN and NAS storage appliances/solutions for use by Cloud and other compute infrastructure. Configure data protection using Snapshots and SnapMirror, and manage Aggregates, Volumes, and LUNs on NetApp filers. Execute data migration to cloud environments using ONTAP, defining migration objectives and utilizing appropriate tools.</li></ul>Education<ul><li>Required: High School</li><li>Preferred: Bachelors Degree; Bachelor's Degree in Computer Science, Information Security, related discipline or equivalent experience in the field.</li><li>Preferred: Masters Degree</li></ul> Certifications<ul><li>Certification in one Cloud Platform (AWS or AZURE preferred)</li></ul> Experience<ul><li>8+ years or more of enterprise-level Infrastructure consulting or implementation experience.</li><li>5+ years experience in a network focused hands-on technical role working with routing protocols/technologies and platforms in large scale data center and/or WAN network environments.</li><li>5+ years experience in a technical on-call capacity, responding to customer impacting events, mitigating and root cause analysis of those events.</li><li>5+ years experience developing engineering, deployment, or operations mechanisms to support IP network and/or networking systems.- Thorough understanding of TCP/IP networking, IP routing, Server Load Balancing, and Network Security architecture and core technologies such as IP, TCP, OSPF/IS-IS, BGP, MPLS, Server Load Balancers, Firewalls, ACLs, DNS, DHCP, IPAM, LDAP, NFS, etc.</li><li>Experience leading network projects in the areas of network sustaining engineering, network deployment/implementation, network scaling, technology refresh, best practices application, and/or network optimization.</li><li>Experience leading the engineering and evolution of highly available networks in cloud (especially AWS) and on-prem data centers.</li><li>Experience working with dev ops teams to automate network deployment and operations.</li><li>Experience troubleshooting network routing, interconnectivity, platforms, performance, and configurations issues; including necessary low level application interaction, Unix systems, and new age networking software tools.</li></ul>Skills<ul><li>Experience with Chef, Puppet, Ansible, Powershell or other automation environments and scripting technologies.</li><li>Experience moving workloads from on premise to IaaS (Openstack, AWS, Rackspace, Azure, Druva etc.)</li><li>Networking experience, including VPN configuration is a requirement.</li><li>Familiar with Containerization</li><li>Experience with network technologies and with system, security, and network monitoring tools</li><li>Advanced working knowledge of the technical aspects of:</li><li>Application protocols, such as HTTP(S), SMTP, SSL, and DNS</li><li>Common applications of cryptography, such as X.509 PKI, PGP, etc.</li><li>Knowledge of Active Directory</li><li>Security event and log management</li><li>Identity and access management</li><li>Encryption in the cloud</li><li>Thorough understanding of the latest security principles, techniques, and protocols</li></ul> People Management No#LI_HYBRID

Cloud Computing Engineer II

The hiring range for this role is: &nbsp;92,086.00 - 129,145.00This is the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting.&nbsp; We may ultimately pay more or less than the hiring range andthis hiringrange may also be modified in the future. A candidate’s position within the hiring range may be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, and business or organizational needs.&nbsp;This job is also eligible for annual bonusincentivepay.We offer a comprehensive package of benefits including paid time off, 11 holiday medical/dental/vision insurance, generous 401(k) matching, lifestyle spending account and many other benefits to eligible employees.Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.Provide analytical support for the development of the Division’s strategic initiatives including synthesizing, analyzing and summarizing large datasets via SQL, excel and Cognos. Conduct research on industry trends and summarize data to supplement findings. Collect, validate and analyze Blue Plan claim and enrollment data including the on-going development and maintenance of the Inter-Plan enrollment reporting process and other Market Solutions reporting needs. Support Association and Plan efforts relative to the delivery of national program initiatives through design, development and implementation of technical solutions.Query large complex data stores to analyze trends and support business decisions. Summarize and present findings to stakeholders via Excel and/or PowerPoint. Work cross functionally across multiple teams to understand and communicate outcomes. Analyze Plan specific and system-wide impacts and present to various audiences across BCBSA and Plans. Administer, maintain and provide technical oversight for quarterly Inter-Plan Program Enrollment (IPPER) processing. Maintain all databases, data collection and reporting processes supporting IPPER. Work with Blue Plans on a quarterly basis for successful submission of enrollment data and variance reports to ensure data accuracy proactively resolving any issues encountered. Support IPPER data adhoc queries synthesizing , analyzing and summarizing large datasets using SQL server and Cognos. Compile industry analysis using IPPER data to identify fortune 500 presence and other high priority industry analytics. Lead ongoing reporting efforts for various market solution initiatives such as for provider data quality reporting, various production reports, claim volumes, etc. Responsible for ensuring all reporting deliverables are met with high accuracy and leading any technical enhancements needed. Lead the development of business and technical processes and strategies to support National Programs initiatives including leading planning activities, develop project scope, oversee team efforts, develop and conduct training to ensure smooth transitions of all related components. The position will lead cross functional teams in documenting operating procedures and communicating outcomes to Plans and across BCBSA. This includes: Writing business requirements. Creating data models and based on data analysis and recommendations to enhance applications and/or emerging issues. Development of test plans and implementation and tracking of testing. Compiling materials and training end-users on new technology Creation and maintenance of business documentation including, but not limited to, presentations, Standard Operating Procedures (SOPs), implementation guides, reference materials, training materials. Act as primary contact with several customers including internal technical staff and Plan business/technical staff in support of BCBSA applications.Education Bachelors Degree · Mathematics, Computer Science, databases/Information Management or equivalent work experience Certifications Experience · Technical proficiency with Microsoft SQL programming knowledge (SQL server) · Tableau/Cognos reporting package experience Experience in productive meeting facilitation and communication Blue Cross and Blue Shield or Healthcare Industry experience. · Experience working in a dynamic multi-disciplinary team environment that is customer oriented. Skills Advanced knowledge of Microsoft Office (Excel, word, PowerPoint) Demonstrated ability to frame problems and lead a team in solution development. (preferred) Demonstrated ability to build relationships with key resource people whether internal or external. (preferred) Demonstrated ability to lead development and testing of technical capabilities, summarize, communicate and deliver major findings to management (preferred) Analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy. Ability to work effectively in a team environment Verbal, written and interpersonal communication skills; ability to summarize complex information and develop clear and concise communications for various audiences. Relationship management skills; ability to work cooperatively and effectively with various levels of staff, including senior management, as needed. People Management No#LI-Hybrid

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