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You Lead the Way. We’ve Got Your BackWith the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join #TeamAmex and let’s lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology of #TeamAmex.How will you make an impact in this role? You’ll be working in a fast-paced environment as part of the Servicing Engineering team supporting platforms for American Express customers. You should be familiar with modern software development methodologies and be able to dive deep and rapidly iterate on ideas despite ambiguity.<ul><li>Work closely with product managers and stakeholders to understand business requirements and translate them into technical solutions.</li><li>Collaborate with software engineers to ensure scalability and reliability.</li><li>Conduct code reviews and provide technical guidance and mentorship to junior team members.</li><li>Stay abreast of industry best practices and emerging trends.</li><li>Participate in cross-functional team meetings, brainstorming sessions, and knowledge sharing activities to foster innovation and continuous improvement.</li><li>CI/CD Implementation: Implement and manage Continuous Integration and Continuous Deployment (CI/CD) processes.</li><li>Working in Agile Environments: Experience with Agile methodologies and practices.</li><li>Problem-Solving and Troubleshooting: Strong analytical skills to solve problems and troubleshoot issues.  </li></ul>Minimum Qualifications<ul><li>Degree in Computer Science with 8+ years of experience</li><li>Proficient in Programming Languages: JavaScript and React.</li><li>Fundamentals &amp; knowledge of the DOM.</li><li>Experience writing adaptive and responsive UI applications.</li><li>Experience with distributed (multi-tiered) systems, algorithms, and relational/NoSQL databases.</li><li>Experience with object-oriented design and coding with variety of languages</li><li>Knowledge of HTML5, React, Redux, Angular, and Node.</li><li>Experience with automated tested and unit testing (Jest, Enzyme, React Testing Library).</li><li>Experience with Continuous Integration and Continuous Delivery (CI/CD) environment and their frameworks (Git, Jenkins)</li><li>Excellent interpersonal and communication skills.</li><li>Architecture design and modeling: should possess strong skills in designing and modeling complex systems and architectures.</li><li>Ability to create scalable, reliable, and efficient solutions that meet business requirements.</li><li>Docker and Kubernetes Proficiency: Proficient with containerization and orchestration using Docker and Kubernetes.</li><li>Continuous Learning: Commitment to staying updated with industry trends.</li><li>Leadership and communication: lead teams and collaborate with stakeholders, so strong leadership and communication skills are essential.</li><li>Ability to effectively communicate technical concepts to both technical and non-technical audiences.</li><li>Should have excellent problem-solving and analytical skills.</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Senior Engineer - Full Stack

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As a part of the Colleague Experience Group, we strive to provide a great colleague experience every day. We obsess over understanding the colleague experience at a deeper level to co-create simple and great ways of working that enable everyone to be and deliver their best. We make a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive.We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.The Regional Medical Director, US and Canada will work on the Global Health Services team in Colleague Total Rewards and Well-being (CTRW). As a key team member, this person will be responsible for the overall well-being across the region and leading the strategy for the award-wining, best in class Colleague Experience Group (HR) programs, creating a culture of health for colleagues and their families at American Express. From collaborating across markets to build a strong First Aid/AED program, to improving the health and productivity of our colleagues, this role is critical in reinforcing American Express’ culture and values.The Regional Medical Director, US &amp; Canada will also provide leadership and vision to the clinical strategy for the company’s onsite Wellness Centers, regional health resources across our US/Canada markets, Business Continuity (BCP) support and provide guidance for the safe reopening of our offices.&nbsp;How will you make an impact in this role?<ul><li>Lead a medical team of Nurse Practitioners, Registered Nurses and Administrative Assistants in 5 US and Canada onsite Wellness Centers delivering safe, high-quality patient care and emergency response that meets recognized standards of excellence.</li><li>Work collaboratively with executives and clinical leaders to develop and implement strategic plans that elevate the quality and efficiency of care delivery.</li><li>Deliver services that provide access for colleagues to support prevention and compliance in their overall health care needs such as administration of business travel consultation and vaccinations, Allergy shots, phlebotomy services.&nbsp;</li><li>Ensures standards of patient care through Quality Assurance monitoring</li><li>Ensure regulatory compliance requirements are up to date and executed in each department such as OSHA mandated programs, Medical Waste, Quality Assurance monitoring, CLIA and medical licensing.&nbsp;&nbsp;</li><li>Develop and delivery evidence-based health and wellness programs that foster a culture of continuous improvement and health such as annual physicals, screening programs, annual seasonal flu clinics and collaboration with 3rd&nbsp;party providers to provide extended services.&nbsp;&nbsp;</li><li>Plan and operates all aspects of the clinics’ needs within approved budget.</li><li>Global Program support: Collaborate with 3rd&nbsp;party provider to delivery medical consultation and international travel emergency support for all colleagues while on business travel.</li><li>Develop and implement clinical policies and procedures that align with the organization's vision and objectives.&nbsp;&nbsp;Review department standing operating procedures, update and share changes with staff.</li><li>Collaborate with other leaders to develop and maintain effective clinical performance metrics.</li><li>Participate in strategic planning and decision-making at the executive level, working closely with other senior leaders.</li><li>Act as a liaison between medical staff and other departments, including finance, human resources, and legal</li><li>Stay current with the latest trends and innovations in healthcare, and foster a culture of ongoing learning and development among the medical staff</li><li>Promotes patient satisfactions through department utilization surveys and handles escalated issues or inquires.</li><li>Addresses staff issues involving all healthcare and non-clinical personnel</li><li>Provide leadership and support for medical staff recruitment, retention, professional development, and performance management</li><li>Electronic Medical Records:&nbsp;&nbsp;Provide vendor oversight, develop, and maintain system to capture utilization and outcomes for reporting.</li></ul>Minimum Qualifications <ul><li>Must have a Bachelor of Nursing (BSN) or a Nurse Practitioner (NP) or a Medical Doctor (MD) degree or equivalent; all with a strong occupational medicine industry experience.</li><li>Minimum of 10 years of clinical experience in a healthcare setting, including at least 5 years in a leadership role.</li><li>Experience with managing third party Occupational Health providers and/or vendors that support the clinical operations of clinics. </li><li>Proven track record of successfully managing medical staff and driving clinical excellence</li><li>Demonstrated experience in strategy development, execution and delivery of outcomes</li><li>Adept at navigating nonclinical company and clinical regulatory requirements.</li><li>Strong analytical and problem-solving skills, with the ability to identify trends and develop improvement plans.</li><li>Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal and external stakeholders.&nbsp;Strong presentation skills.</li><li>Demonstrates&nbsp;a&nbsp;good&nbsp;balance&nbsp;of&nbsp;leadership&nbsp;and&nbsp;direction and&nbsp;has&nbsp;strong&nbsp;skills&nbsp;in&nbsp;managing&nbsp;diverse teams.</li><li>Establishes clear vision, opportunities and, advocates for team members.</li><li>Leads by example and steps in to support team</li><li>Manage department budgets and administrative roles.</li><li>Ability to work flexible hours across different time zones. </li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue&nbsp; visa sponsorship for these positions.

Regional Medical Director - US & Canada

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As a part of the Colleague Experience Group, we strive to provide a great colleague experience every day. We obsess over understanding the colleague experience at a deeper level to co-create simple and great ways of working that enable everyone to be and deliver their best. We make a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive.We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision. The Director, Leave of Absence (LOA) US and Canada will work on the Global Well-being and Benefits team in Colleague Total Rewards and Well-being (CTRW). As a key team member, this person is responsible for strategic leadership, management, and continuous improvement of the disability and leave of absence policies and programs for colleagues in the US and Canada. This role will be part of the Colleague Experience Group (HR), collaborating with numerous internal and external stakeholders and leading a team to lead policy and program offerings. The successful candidate will possess thought leadership, strategic thinking, communication, and a track record of success leading a strategic and complex leave of absence program.How will you make an impact in this role?<ul><li>Lead and inspire the U.S. and Canada LOA teams, driving strategic vision and operational excellence. </li><li>Oversight of all aspects of both the US and Canada disability plan, company leave of absence policies, legislative leaves, and accommodation programs within the organization.</li><li>Program Design and Implementation: Develop and implement strategic plans for disability, leaves, and accommodation programs. Evaluate existing programs and identify areas for improvement. </li><li>Develop and implement long term strategies for both the US and Canadian disability landscape by adhering to federal, state and legislative regulations along with company’s standalone policies such as Salary Continuation, Parental Leave, etc. </li><li>Working directly with the Colleague Total Rewards and Well-being team to design, implement, execute, and evaluate clinical programs for the health plan and broad-based wellness programs.</li><li>Third-party relationship management for leave administrators </li><li>Collaborate with internal and external partners on new and existing LOA and Salary Continuation policies and US Workers Compensation</li><li>Create a streamlined accommodation process for colleagues and leaders in support of the Americans with Disabilities Act (ADA), Accessible Canada Act (ACA) and Accessibility for Ontarians with Disabilities Act (AODA).</li><li>Maintain current knowledge of industry best practices, legislative changes, and periodic market evaluations, to ensure programs are effective and compliant.</li><li>Provide consultation to create lifecycle process for new and updated policies and procedure guide/SOP for LOA administration.</li><li>Manage ongoing training and education to leaders and other key stakeholders; ensure high levels of collaboration and awareness of Company policies and processes.</li></ul>Minimum Qualifications<ul><li>Bachelor’s degree in Human Resources, Disability Management, Occupational Health, or strong background in disability case management and vendor oversight.</li><li>8+ years of industry experience in managing disability, leaves, and accommodation programs.</li><li>In-depth knowledge of US ADA, federal, state and local as well as Canadian provincial, ACA and AODA laws and regulations related to disability, leaves, and accommodations.</li><li>Strong analytical and problem-solving skills, with the ability to identify trends and develop improvement plans.</li><li>Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal and external stakeholders. Strong presentation skills </li><li>Proven experience in coaching and training staff, HR and front-line leaders on process and best practices.</li><li>Demonstrates a good balance of leadership and direction and has strong skills in managing diverse teams.</li><li>Establishes clear vision, opportunities and, advocates for team members.</li><li>Leads by example and steps in to support team</li><li>Ability to handle escalations and resolve issues in a timely and effective manner.</li><li>Experience in vendor management and contract negotiations.</li><li>Proficiency in using HR information systems and other relevant software.</li><li>Strong attention to detail and ability to prioritize tasks in a fast-paced environment.</li><li>Ability to maintain confidentiality and handle sensitive information with discretion.</li><li>Work in a collaborative team environment. </li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue&nbsp; visa sponsorship for these positions.

Director - Leave of Absence - US and Canada

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let’s lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.Enterprise Data Governance &amp; Platforms (EDGP) is part of the larger Enterprise Digital and Data Solutions (EDDS) organization.&nbsp; EDGP improves the customer experience and drives business growth through robust enterprise-wide data policies and governance and enabling a data-driven culture, while developing digital and data platforms that provide insightful customer relationships and allow users to leverage enterprise-wide data capabilities.The Enterprise Data Governance (EDG) team is part of the American Express Data Office, our global data center of excellence responsible for realizing the potential of our data. EDG provides the principles, policies, processes, architecture, and governance to enable consistent, trusted, and usable data to drive accurate data-driven business outcomes.The Senior Analyst Data Governance and Policy will be responsible for supporting the Data Governance Policy and Standards, Policy Implementation Process Guidance, and other key instructive and interpretive documentation that enables the organization to manage data as a critical corporate asset. Primary Responsibilities:<ul><li>Supporting the maintenance, implementation and continual updating of the Enterprise Data Governance Policy, Standards and associated documentation.</li><li>Collaborating with key stakeholders including EDG and the Federated Data Offices teams to ensure strategic alignment on policy requirements. </li><li>Providing support in training, communications, and change management related to Data Governance across the Enterprise. </li><li>Providing support for regulatory and audit exams and continuous monitoring over the program.</li><li>Collaborating across cross-functional stakeholders to build a comprehensive project roadmap which sets the overall strategic direction for the initiatives as well as execution details and timelines.</li><li>Supporting creation of materials for regular updates to senior level stakeholders. </li></ul>Qualification Requirements:<ul><li>Prior experience developing and implementing data governance and management practices regarding data governance.</li><li>Knowledge of the financial services regulatory environment including BCBS-239, Dodd-Frank Act, other relevant regulations. </li><li>Proven track record of driving results in a fast-paced environment often with significant ambiguity and needing to make decisions with less than perfect information.</li><li>Excellent communication skills with a demonstrated ability to engage, influence, and encourage partners and stakeholders to drive collaboration and alignment.</li><li>High degree of organization, individual initiative and personal accountability and resiliency</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Analyst - Data Governance & Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The General Counsel’s Organization’s (GCO) mission is to protect and strengthen American Express through legal expertise and strategic advice that helps our business partners manage risk, identify opportunities, and deliver on the company’s promise of exceptional products and services. Given the dynamic nature of the global payments industry and the valued partnership between our team and the business, we see it as imperative to attract and develop talented people by:&nbsp;<ul><li>Providing rich work experiences and opportunities for professional development</li><li>Recognizing and rewarding those who drive and deliver results</li><li>Respecting and valuing diversity, integrity, and personal accountability&nbsp;</li></ul>Role &amp; Responsibilities:The Corporate Governance Team of the General Counsel’s Organization is seeking a Director &amp; Counsel, Assistant Secretary to advise on a variety of corporate governance and related matters at the parent level.Here’s just some of what you’ll do in this role:&nbsp;<ul><li>Provide legal counsel and strategic support on a variety of corporate governance matters and disclosure control processes</li><li>Provide legal counsel and strategic support on a wide range of disclosure issues and corporate transactions</li><li>Assist the Corporate Secretary in all corporate secretarial functions with respect to the American Express Company, the publicly traded parent company</li><li>Monitor, review and advise colleagues worldwide on key policy and regulatory issues and evolving disclosure trends</li><li>Assist drafting the American Express Proxy Statement and manage the shareholder proposal process</li><li>Assist preparation for the Annual Meeting of Shareholders</li><li>Provide support for the Board of Directors and executive leadership team on governance- and shareholder-related matters</li><li>Benchmark securities and governance issues providing proactive updates and e-mails/memos to team members</li><li>Draft governance policies, including committee charters and related policies</li><li>Advise on insider trading and Section16 issues</li><li>Act in a leadership role in relation to corporate governance developments and drafting corporate policies and public disclosures</li><li>Advise with respect to executive compensation matters</li><li>Advise on ISS and Glass Lewis and other proxy advisory service positions and corporate responses</li><li>Act as a people leader of certain legal professionals in support of AXP corporate secretarial functions</li><li>Assist with managing Board materials, including agendas, review of presentations, drafting materials for Board and Committee meetings, and taking minutes</li></ul>Minimum qualifications:<ul><li>Bachelor’s degree &amp; J.D.; good standing member of a State Bar Association</li><li>7+ years of related legal experience, ideally at least two years in an in-house legal role</li><li>Demonstrated strong knowledge of board governance, best practices, protocols and procedures</li><li>Expertise on issues of corporate and U.S. securities laws</li><li>Experience with coordination and filing of timely and continuous disclosure documentation with the U.S. SEC, the Federal Reserve and the New York Stock Exchange</li></ul>Preferred qualifications:&nbsp;<ul><li>Business oriented approach to problem solving</li><li>Strong interpersonal skills</li><li>Superior legal and analytic skills</li><li>Excellent legal judgment and drafting skills&nbsp;</li><li>Detail oriented</li><li>High level of personal accountability</li><li>Ability to work well under pressure and to manage heavy workload in a challenging and fast-paced environment</li><li>Ability to build relationships</li><li>Executive presence and excellent oral communication skills</li></ul>Salary Range: $170,000.00 to $255,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Director & Counsel

You Lead the Way. We’ve Got Your BackWith the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp; Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp; American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp; And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp; Find your place in technology on #TeamAmex. The Chief Technology Officer Organization’s vision is to raise the bar for technical excellence, talent, strategy, and standards across Technology. It also seeks to cultivate and foster technical innovation, as well as elevate and amplify the technical heartbeat of the organization.In this role, you will be a key member of a team that provides direct technology support to the senior executives at American Express. This position requires someone with strong interpersonal skills and a high level of expertise across multiple disciplines. Attention to detail and the ability to communicate clearly and concisely are critical components for success in this role. You will work closely and develop relationships with both internal and external partners to reduce impact on our client base, mitigate issues quickly and provide for the best Meetings and Event experience possible.&nbsp;&nbsp;<ul><li>Provide the highest-level white glove onsite support to senior leadership in the Meetings and Event space along with other team initiatives.&nbsp;&nbsp;</li><li>Based onsite in our Downtown, New York City Headquarters.&nbsp;&nbsp;</li><li>Oversee our Executive Meetings and Events program&nbsp;globally</li><li>Manage daily operations of the Executive Meetings and Events team</li><li>Work closely with senior leadership and their teams to obtain requirements, plan and schedule events and ensure delivery of high-profile meetings and events.&nbsp;</li><li>Partner with internal teams to test and validate both hardware and software-based audio/visual meeting solutions.</li><li>Occasional travel for offsite meetings and events.</li><li>Key contributor in the development, deployment, monitoring, maintenance and upgrade of AV systems and AV equipped meeting spaces.</li><li>Act as a SME and lead to troubleshoot audio visual software and hardware issues</li><li>Adhere to all SLA’s and KPI’s.&nbsp;</li><li>Create, follow, and improve procedure documents&nbsp;</li><li>Provide training to enhance digital literacy of our clients and our team members.</li><li>Lead and participate in enterprise level projects/initiatives&nbsp;</li><li>Research technologies and recommend solutions as needed&nbsp;</li><li>Work independently while simultaneously being a collaborative team member striving for team success.&nbsp;</li></ul>Minimum Qualifications<ul><li>Strong customer service, organizational and communication skills</li><li>Experience in leading and running large scale projects</li><li>Ability to communicate and to interact effectively with colleagues &nbsp;</li><li>Ability to work and adapt in a dynamic environment and recognize and action priority issues</li><li>Ability to develop and perform training</li><li>Self-starter with the ability to effectively work with minimal supervision&nbsp;</li><li>Must be self-motivated and willing to learn&nbsp;</li><li>Ability to manage multiple requests effectively&nbsp;</li><li>Ability to leverage and interpret technical manuals and white papers</li><li>An active interest and passion for technology</li><li>Ability to work both independently and as part of a group</li><li>Experience with creating standards and documentation&nbsp;</li></ul>Technical Qualifications<ul><li>5+ years' experience as part of an Executive Support organization of a fortune 500 company.</li><li>Direct experience providing high touch, high-profile video meetings using hardware and software such as Cisco Room Kits, Cisco WebEx, Zoom, MS Teams, Crestron, QSys and BiAmp.&nbsp;</li><li>Strong understanding of implementing and supporting AV technology</li><li>Direct experience leading &amp; supporting Board Meetings &amp; Executive Offsites&nbsp;</li><li>Outstanding troubleshooting skills </li></ul>Preferred Qualifications<ul><li>ITIL Foundations is a plus</li><li>A/V Certifications are plus</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Service Delivery Manager - Meeting & Events

You Lead the Way. We’ve Got Your BackWith the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. Responsibilities:If you’re interested in a career crafting breakthrough software and making an impact on an audience of millions, look no further! Our Software Engineers not only understand how technology works, but how that technology intersects with the people who count on it every day. Innovation is at the core of how we build a more powerful, personal and fulfilling experience for our customers.&nbsp;As a Software Engineer in GMST you will be crafting solutions that are scalable and can be delivered iteratively to enhance business value, building core features and functions of card transaction systems on our distributed platform deployed in the cloud. Actively participating in agile teams and the latest development practices, writing code and unit tests, working with API specs and automation. Providing technical leadership to engineers to aid in the development of engineers within the team. GMST Engineers use Java Technologies to drive innovation while also finding opportunities to adopt new technologies.Are you looking to join a team of Engineers who not only write code and test but also innovate? If so, join our GMST team and work on the Merchant Platform!Minimum Qualifications:&nbsp;<ul><li>Degree in computer science, computer engineering or a related field.</li><li>Significant hands-on experience in application architecture / design, software development, and testing, preferably in an Agile environment within a professional environment.</li><li>12+ years of proven experience using Java, React, Spring, Spark, Kafka, NoSQL, SQL, Ignite, Hive, Restful APIs, In-Memory Computing. </li><li>Experience with all aspects of DevOps with ability to customize the pipeline based on product needs</li><li>Strong engineering and professional leadership skills.</li><li>Demonstrated ability to lead, partner, and collaborate multi-functionally across many engineering teams.</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Full Stack Engineer – Merchant Services

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let’s lead the way together.The core of our company is not just the products we offer, but the personal connections our customers have with our brand. You can create digital experiences–from payments to rewards to servicing–that keep us connected to our customers and serve them at every touchpoint. From digital servicing and lifestyle features to secure, frictionless payment options, you can make a meaningful difference in our customers’ lives and help set us apart in the industry. Find your place in digital product on #TeamAmex.Amex Digital Labs is responsible for catalyzing digital innovation at American Express by originating, incubating, and managing emerging products and platforms that can be essential to our customers’ digital lives. We strive to emphasize creativity, customer centricity, and innovation. Focus areas include crafting industry-leading digital payment solutions, using our outstanding membership assets to build digital experiences, and defining new products and services based on emerging technologies and trends.We are seeking an experienced product manager with strong technical acumen to support the development of cutting-edge customer experiences that leverage advances in generative AI. This role will be responsible for guiding the product strategy and end-to-end customer experience for AI-driven interactions and ensuring the successful deployment and continuous improvement of our AI capabilities. You will work closely with cross-functional teams including data scientists, engineers and design teams to deliver high impact, scalable AI solutions that enhance the customer experience.&nbsp;Key Responsibilities <ul><li>Support the definition and execution of the product roadmap for generative AI-powered customer-facing solutions, balancing long-term vision with immediate business priorities. </li><li>Lead the end-to-end development of generative AI products, managing a dedicated scrum team and partnering closely with enterprise stakeholders and cross-functional teams to develop products in accordance with enterprise standards. </li><li>Conduct customer research and competitive intelligence to ensure product requirements are reflective of real customer problems/needs and changing industry dynamics. </li><li>Leverage analytics to monitor product performance and user engagement, driving actionable insights for continuous improvement.</li><li>Support the configuration and deployment of LLMs, ensuring they meet business requirements and provide accurate, high-quality responses. </li><li>Use key metrics to assess LLM effectiveness, accuracy, model behavior, and user satisfaction, and make data-backed decisions to optimize outcomes. Evaluate automated approaches to testing and model evaluation to streamline accuracy and efficiency.&nbsp;</li></ul>Qualifications:&nbsp;<ul><li>Bachelor's degree in Computer Science, Engineering, Business, or a related field. Master’s degree preferred.</li><li>5+ years of product management experience in a highly regulated environment. Clear evidence of career progression and increasing scope of responsibility.</li><li>Proven track record of 0-1 product development, ideally with AI-powered customer facing products that leverage conversational platforms, recommendation engines and/or personalization techniques.</li><li>Interest and understanding of Large Language Models (inc. familiarity with prompt engineering), Natural Language Processing techniques, Machine Learning frameworks and their application.</li><li>Experience working with cross-functional teams in an Agile development environment.</li><li>Exceptional communication, documentation and stakeholder management skills.</li><li>A passion for AI, product experimentation, and the future of digital customer experiences.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Manager - Digital Product Development; Generative AI

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. &nbsp;Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. &nbsp;American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. &nbsp;And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. &nbsp;Find your place in technology on #TeamAmex.&nbsp;The Chief Technology Officer Organization’s vision is to raise the bar for technical excellence, talent, strategy, and standards across Technology. It also seeks to cultivate and foster technical innovation, as well as elevate and amplify the technical heartbeat of the organization.Focus:Digital Workplace (DW) is the convergence of digital, cultural, and physical elements that enable all American Express colleagues to do phenomenal work in a complex, dynamic, and often unstructured working environment.You will work with the Director Portfolio Management and business leaders to ensure maximum value in the creation and execution of DW’s Strategic Workforce Plan. &nbsp;You will work with hiring leaders across DW to provide guidance and support as we hire the next generation of DW colleagues and contractors.Critical focus areas include:· &nbsp; &nbsp; &nbsp; The need to be innovative and iterative in a global dynamic environment, accounting for changing priorities, emerging business needs, and alignment with the broader Technology Strategic Workforce Plan.· &nbsp; &nbsp; &nbsp; Monitoring and tracking our progress across the portfolio while building long term forecasting and perspectives on changing needs within our global footprint.· &nbsp; &nbsp; &nbsp; Establishing and building relationships with our strategic vendor partners to ensure high talent pipelines and speed to hire.· &nbsp; &nbsp; &nbsp; Cultivating relationships across internal organizations within Tech Enablement, Global Recruiting, and Tech Finance to ensure DW’s needs are met.Organizational Context: Responsible for the creation and execution of Digital Workplace’s Strategic Workforce Plan (SWP) Portfolio.Key responsibilities: · &nbsp; Key contributor in the definition, planning and build of the SWP portfolio· &nbsp; Maintaining and cultivating strategic vendor relationships· &nbsp; Provides solutions on resource optimization by suggesting alternative resource channel options, and raises any resource capacity risks that may affect delivery priorities· &nbsp; Using appropriate tools, in engaging with delivery teams· &nbsp; Ensures that all SWP Strategies are supported by an up-to-date business case (i.e. project governance)· &nbsp; Using reporting tools, monitors the progress of the portfolio delivery and ensures timely and effective communication of the status and assessment of risks/issues· &nbsp; Partner with DW finance to ensure alignment of budgets, actuals and forecasts.· &nbsp; May act as a primary liaison between Enterprise SWP and Digital Workplace· &nbsp; Assists Directors and VP’s with individual talent acquisition strategies and implementation of existing/incremental hiring.Scope of Impact/Influence: Responsible for portfolios that may span a broad range of organizations, various skillsets, and global contexts.Education &amp; Experience: Bachelor’s Degree in related field required or relevant experienceKnowledge &amp; Skills:· &nbsp; &nbsp; &nbsp; Requires financial acumen in terms of supporting the organizational financial operating principles related to workforce planning· &nbsp; &nbsp; &nbsp; Prior IT and business work experience with a broad range of exposure to various talent acquisition models, partners, and strategies.· &nbsp; &nbsp; &nbsp; Firm grasp of data visualization and presentationSalary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Portfolio Manager

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.This position is part of the Digital Customer Experience (DCX) team within Travel and Lifestyle Service. DCX is a dynamic part of the TLS organization, focusing on the end-to-end digital customer experience, encompassing the pre-booking, booking and post booking journey across AmexTravel.com, and 15 International Amex Travel websites.How will you make an impact in this role?As an Analyst on the DCX team, you will play a crucial role in analyzing and optimizing our digital customer experience. You will be responsible for managing web analytics, tracking key performance indicators (KPIs), owning tagging requirements, and driving data-informed improvements across our digital platforms.Key Responsibilities:<ul><li>Web Analytics Management:&nbsp;Own the integrity and accuracy of web analytics data. Collaborate with technology engineers and cross-functional teams to ensure effective implementation and maintenance of Adobe Analytics, ensuring precise data collection and reporting.</li><li>Tagging Requirements:&nbsp;Manage and oversee the implementation of tagging requirements across digital properties. Ensure that tags are correctly implemented and that data collected aligns with reporting and analytical needs.</li><li>Performance Tracking:&nbsp;Monitor and analyze key performance indicators (KPIs) related to user behavior, website performance, and marketing effectiveness. Proactively generate and present reports that provide actionable insights and support data-driven decision-making.</li><li>Data Analysis:&nbsp;Conduct in-depth analysis of complex datasets from various sources to identify trends, patterns, and performance anomalies. Translate these insights into strategic recommendations to enhance the digital customer experience.</li><li>A/B Testing and Experimentation:&nbsp;Lead the planning and execution of A/B tests and other experimental approaches to evaluate the impact of new features and optimizations. Use test results to make data-driven decisions and refine strategies for improving user experience.</li></ul>Minimum Qualifications<ul><li>Analytical Expertise:&nbsp;Demonstrated ability to proactively identify and solve complex problems, with a talent for translating data into actionable insights.</li><li>Adobe Analytics Proficiency:&nbsp;Extensive experience with Adobe Analytics, including its implementation, management, and reporting capabilities.</li><li>A/B Testing Experience:&nbsp;Proven experience with A/B testing methodologies and tools such as Optimizely or Maximizer, with a strong track record of leveraging insights to drive improvements.</li><li>Tagging Experience:&nbsp;Experience managing tagging implementations and ensuring that data collection is aligned with analytical and reporting requirements.</li><li>Communication Skills:&nbsp;Excellent verbal and written communication skills, with the ability to clearly convey complex data challenges and solutions to various stakeholders.</li><li>Data-Driven Approach:&nbsp;Expertise in analyzing conversion-focused metrics, customer journey mapping, and understanding the role of marketing channels in driving traffic and conversions.</li><li>Adaptability:&nbsp;A proactive, “can-do” attitude with strong ownership of responsibilities and the ability to thrive in a fast-paced, dynamic environment.</li><li>Passion for Travel:&nbsp;Genuine enthusiasm for travel and a commitment to enhancing the digital customer experience.</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

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