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<dt><h4>Description</h4></dt>Pay Grade: NClick HERE for Video Who we are. We protect lives.The Georgia Department of Public Health is the lead agency entrusted by the people of Georgia to proudly protect lives and promote healthy lifestyles in diverse communities statewide. We are committed to preventing disease, injury, and disability; promoting health and well-being; and preparing the State of Georgia for responding to disasters. What we offer.As a member of the Georgia Department of Public Healthteam, you will join a passionate group of individuals who are dedicated to making an impact. &nbsp;No matter your role, you will individually contribute to protecting the lives of all Georgians while receiving a wide range of benefits, so you can: <ul><li>Make a Professional Impact – Build your career where it matters and protect lives in the community where you live, work, and play</li><li>Enjoy Workplace Flexibility&nbsp;– Experience flexibility in how you work so you can be your best self for you and Georgia Residents</li><li>Work with&nbsp;a Dynamic and Diverse Team– Collaborative and inclusive way of working where employees share ideas and leverage collective strengths&nbsp;</li><li>Achieve Career Longevity – Countless opportunities for continuous learning/development that support a long-term career</li><li>Take Part in a Hands-on Working Culture – Unique culture of active engagement and problem-solving, no matter your role</li><li>Feel Pride in Where you Work – Be part of making an impact in public health alongside dedicated people just like you</li></ul> As an accredited public health department, we're seeking a highly qualified candidate for the position of&nbsp;IT EHR Business Analyst 3 to join the Division of Information Technology in Atlanta, GA. Job Summary Under broad supervision, analyzes enterprise-wide customer business needs and participates in the planning, design and implementation of new or enhanced EHR systems that may serve multiple state entities. Establishes standards and procedures to be used in the development of systems. <dt><h4>Job Responsibilities</h4></dt><ul><li>Work closely with the development team to ensure seamless integration and support of HL7 standards.</li><li>Collaborate with stakeholders, including clinical staff, administrators, and developers, to gather and document business requirements for the EHR system.</li><li>Provide advanced Windows troubleshooting and support for our software and cloud platform.</li><li>Collaborate with developers and administrators to resolve technical issues and enhance platform performance.</li><li>Communicate effectively with internal and external customers to understand their issues and provide timely solutions.</li><li>Compose clear and detailed JIRA tickets for developers and administrators.</li><li>Ensure the security of IT systems and data, adhering to best practices and company policies.</li><li>Utilize available tolls like REST APIs, Postman, and Swagger for testing and documentation purposes.</li><li>Stay updated on the latest industry trends and technologies to provide innovative solutions.</li><li>Manage and maintain EHR and practice management systems, ensuring they are functioning optimally and securely.</li><li>Perform regular system updates, patches, and backups to ensure data integrity and system reliability.</li><li>Provide technical support to end-users, by interfacing with vendor Support Teams to address issues related to software promptly.</li><li>Assist corporate trainers with training programs for clinic staff to ensure efficient use of the EHR system.</li><li>Analyze clinical workflows and processes to identify opportunities for optimization and improvement within the EHR system.</li><li>Generate and analyze reports to support clinical and administrative decision-making.</li></ul> Knowledge, Skills and Abilities: <ul><li>Advanced knowledge of Windows operating systems and troubleshooting.</li><li>Experience with cloud platforms and supporting software applications.</li><li>Ability to explain technical issues to non-technical stakeholders effectively</li><li>Availability to work on-call or during off-hours as needed to support hospital IT operations.</li><li>Proficiency with ticketing systems like JIRA and Ivanti for issue tracking and ticket management.</li><li>Familiarity with cloud platforms (e.g., AWS, Azure).</li><li>Understanding of IT security tools and protocols.</li><li>Proficiency in HL7 and IT security best practices is preferred.</li><li>Familiarity with HIPPA standards.</li></ul><dt><h4>Minimum Qualifications</h4></dt>Associate degree and three (3) years of related experience.&nbsp; OR&nbsp; Two (2) years of experience at the lower-level IT Enterprise Business Analyst 2 (ITP181) or position equivalent.&nbsp; Preferred Qualifications: <ul><li>Bachelor's degree in information technology, Computer Science, or a related field or minimum of 2 years' experience working with Hospital IT or equally complex systems.</li><li>Minimum of 3-5 years' experience managing EHR and Practice Management systems in a medical or healthcare setting.</li><li>Proven experience in (EHR) system implementation, configuration, and support.</li></ul><dt><h4>Additional Information</h4></dt>Georgia Department of Public Health Commissioner and &nbsp;leaders encourages all employees to engage in regular wellness activities and to make lifestyle choices that promote health and well-being. The use of wellness breaks during the workday is authorized to support this philosophy and assist employees in meeting their wellness goals. &nbsp;A maximum of 30 minutes in a given workday may be used to engage in wellness activities, generally in the form of two 15-minute breaks or one 30-minute break. Employment Information All approved teleworking employees must reside within the state of Georgia and depending on the responsibilities of the position, must live within reasonable driving distance of the agency’s primary worksite and be able to report to the office when required.&nbsp; Current State employees are subject to State Personnel Board rules regarding salary. DPH accepts educational credential recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE) will be considered. DPH will contact educational institutions to verify degree, diploma, licensure, etc. The candidate selected for this position may be subject to pre-employment drug screening and a criminal background check. As an employee of DPH, in the event of an identified emergency you may be required, as a term and condition of employment, to assist in meeting the emergency responsibilities of the department. ADA InformationThe Georgia Department of Public Health is committed to providing access and reasonable accommodation in its services, programs, activities, and employment for individuals with disabilities. &nbsp;If you require accommodations under the American Disability Act (ADA), email request by the closing date of this announcement to: <a href="mailto:DPH-HR@dph.ga.gov" target="_blank">DPH-HR@dph.ga.gov</a>.DPH is an Equal Opportunity Employer Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered, but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification. This position is subject to close at any time once a satisfactory applicant pool has been identified.

IT EHR Business Analyst 3

<h4>Overview</h4><h4>Do you have a passion for turning restaurant dreams into reality?</h4>We're looking for a talented and motivated Commercial Kitchen Project Manager to join our growing team! As a key player in our success, you'll collaborate with clients and colleagues to oversee exceptional restaurant spaces/projects on time and on budget, while effectively managing customer expectations throughout the journey.Why Singer?Singer Equipment Company, is not just a seller of food equipment – we cultivate partnerships and amplify success. Singer isn’t just a place to work; it’s a place to thrive. We empower our employees, fostering an environment where they can grow professionally and contribute to something larger than themselves.We are the proud recipient of the Foodservice and Supplies Dealer of the Year award for 2023. Our commitment to our customers has earned us an unbeatable reputation within our industry.&nbsp;This is your opportunity to join a winning team!Why You'll Love Working Here:<ul><li>Make a Difference: Leading a team with enthusiasm and integrity while ensuring communication, coordination and collaboration.</li><li>Cutting-Edge Tools: Work with industry-leading CAD and AutoQuotes software.</li><li>Collaborative Spirit: Be part of a supportive and dynamic team environment.</li><li>Growth Opportunities:&nbsp;Develop your skills and advance your career in a dynamic industry.</li><li>Competitive Compensation &amp; Benefits:&nbsp;Enjoy a rewarding package that reflects your contributions.</li></ul> <h4>Responsibilities</h4>What You'll Do:<ul><li>Lead the Charge: Provide leadership throughout all phases of construction projects, to include pre-bid inspections, project meetings, scope reviews, site inspections, etc.</li><li>Maintain the Balancing Act:&nbsp; Coordinate with contractors to provide field coordination to include rough-in inspections and measurements.&nbsp;&nbsp;Direct the installations and inspections for hood/fire protection, refrigeration systems, health department, and other project safety requirements. This may also include line-up cranes, trucks and other materials as required for a successful installation.</li><li>Submitted for Your Approval:&nbsp;Review equipment releases, approve shop drawings for custom/fabrication items, purchase orders, color selections, and utility information to release equipment timely, accurately, and within budget.&nbsp; Review and support project billings.</li><li>Managing Change: Oversee change orders by providing change proposals, RFI’s, and review bulletins for any required changes to equipment. Coordinate changes in the field with contractor and other impacted trades.</li><li>Inspect what you Expect: Thorough inspection of equipment installation and provide punchlist for installers.</li><li>Coordination is Key:&nbsp; Coordinate warranty calls and installation issues after turn-over of project for warranty period.</li><li>Sharpen the Saw:&nbsp; Attend corporate events, internal meteings, conferences, and training as required.</li></ul><h4>Ideal Candidate Will Possess the Following Skills and Abilities</h4>Who We're Looking For:<ul><li>Minimum 3-5 years proven experience in construction project management.</li><li>Minimum 3-5 years experience reading CAD drawings.</li><li>Knowledge of AutoQuotes preferred.</li><li>Excellent communication, collaboration, and problem-solving skills.</li><li>Physical mobility required, and on occasion lifting up to 25 pounds.</li><li>Flexibility for extensive travel.</li></ul>Ready to Take the Next Step?If you're a creative problem-solver who thrives in a collaborative environment, we want to hear from you!At Singer Kittredge Equipment Company, we value each and every one of our dedicated staff and therefore are pleased to offer a competitive starting wage, a comprehensive benefits package including: medical, dental, vision, short term and long term disability, 401K with company match, group life insurance, flexible spending, paid time off, and paid holidays.&nbsp;EOE/M/F/Veterans/Disability

Singer Equipment Co

Singer Equipment

Construction Project Manager - Commercial Kitchen Installations

Our CultureEDP is a rapidly growing company — with deep experience in retail and commercial propane sales, operations and finance. We provide safe, reliable propane service to residential, commercial, industrial, and agricultural customers from Connecticut to California.We service more than&nbsp;200,000&nbsp;customers in&nbsp;19&nbsp;states, with a presence in rural America as well as in major metropolitan areas. We have become a significant player in the propane industry, recognized in 2022 and 2023 as one of the Top Ten Propane Marketers by&nbsp;LP Gas Magazine. Since our inception in 2012, EDP has helped more than 30 owners of well-run propane businesses transition to their own “next chapter” while benefiting everyone involved.Responsibilities:<ul><li>Serving as the first point of contact for customer inquiries, orders, and service requests via phone, email, or chat</li><li>Providing accurate and timely information regarding propane services, pricing, delivery schedules, and account status</li><li>Assisting customers with placing orders, scheduling deliveries, and resolving any delivery or billing issues</li><li>Collaborating with internal teams, including sales, operations, and dispatch, to coordinate efficient propane deliveries and resolve customer concerns</li><li>Maintaining customer records, ensuring accurate and up-to-date information is captured in the system</li><li>Promoting and upselling additional propane products or services to customers as appropriate</li><li>Handling customer complaints or escalations with empathy and finding satisfactory resolutions</li><li>Building strong customer relationships and ensuring customer satisfaction through exceptional service</li></ul>Requirements:<ul><li>High school diploma or general education degree (GED).</li><li>Able to multi-task well and prioritize workload.</li><li>Able to exercise progressive decision-making.</li><li>Strong knowledge of Microsoft Office.</li><li>Ability to work, and exceed, in time sensitive environment.</li><li>Ability to work effectively in a team environment.&nbsp;</li></ul>We Offer Amazing Benefits!In addition to competitive wages, we are proud to offer a comprehensive benefits package to help support the physical and financial health of our employees and their families.Our benefits program allows you to customize your coverage, to select the best plans to meet your family’s needs while taking advantage of tax savings. Eligible employees have the option to enroll in any of the following options with many of them offering pre-tax premium deductions to lower your taxable income, thereby reducing your income taxes.<ul><li>Medical Insurance – multiple options to choose from</li><li>Dental Insurance</li><li>Voluntary Vision Insurance</li><li>Health Savings Account</li><li>Flexible Spending Account</li><li>Confidential Employee Assistance Program (EAP)</li><li>Voluntary Supplemental Life and AD&amp;D Insurance</li><li>Voluntary Short-Term Disability</li><li>401(K) with Company Match</li><li>Tuition Reimbursement</li><li>Propane discount</li></ul>As part of your comprehensive compensation package, we provide eligible employees with the following benefits at no cost:<ul><li>Paid Holidays &amp; Time Off</li><li>$50,000 Basic Life/AD&amp;D benefit</li><li>Long Term Disability</li></ul>Pay- $18-$20 per hour, depending on experience&nbsp;Equal Opportunity Employer Minorities/Women/Protected Veterans/DisabledThis job posting does not state or imply that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by their leader.

Customer Service Rep

We are looking for an experienced Utility Coordinator to join our Roadway/Highway Engineering team. In this role, you will perform the critical task of coordinating utilities for roadway and highway design projects. This role is essential to ensuring smooth collaboration between all stakeholders, avoiding delays, and keeping projects on track by addressing utility-related challenges early in the design phase. This is a great opportunity to join a growing Indiana Best Places to Work firm with an excellent workplace culture and growth opportunities. &nbsp;Lochmueller Group is a growing regional engineering consulting firm with an emphasis on infrastructure.&nbsp;&nbsp;We provide multi-disciplined services for a variety of public agencies and private entities, including transportation design; water resources design; environmental analysis &amp; permitting; construction engineering &amp; inspection; traffic engineering &amp; transportation planning; surveying; and land acquisition &amp; appraisal. Our transportation design team offers a variety of services, but much of our work involves roadway and bridge design for various local public agencies and state DOT’s. &nbsp;For over 40 years, Lochmueller Group has helped communities reinvent their future through thoughtful, actionable planning and design.&nbsp;Our dedication to building a team that demonstrates our corporate values (CARDIA) is what sets us apart:&nbsp;CARDIA: Creativity; Accountability; Respect; Dedication; Integrity; Achievement &nbsp;Lochmueller Group provides an excellent workplace culture established by our people who share these values. We are a 100% employee-owned company, and our people are invested in the success and continued development of each other and the firm. This is a great place to build a career and grow with a company that is dedicated to quality and service.&nbsp;<h4>Key responsibilities of this role will include: </h4><ul><li>Performs utility coordination activities for a variety of state and local public agency&nbsp; projects.</li><li>Serves as a liaison between utility companies and other project stakeholders. </li><li>Reviews project plans, identifies potential conflicts, and develops utility relocation plans, schedules and timelines. </li><li>Reviews cost estimates and prepare budgets for utility relocation. </li><li>Serves as the primary point of contact for all utility coordination activities on assigned projects.</li><li>May perform other duties associated with the role.&nbsp;</li></ul><h4>Qualifications for this role: </h4><ul><li>Bachelor’s degree in Civil Engineering or other related field; a high school diploma or GED with relevant utility coordination experience will be considered.&nbsp;</li><li>Must have relevant experience developing and/or reviewing utility relocation designs.</li><li>Working knowledge of engineering software is preferred.&nbsp;</li><li>Proficiency with Microsoft Office products including: Excel, Outlook, Word, and PowerPoint.</li><li>Strong written and verbal communication skills.&nbsp;</li><li>Ability to work individually or as part of a team.&nbsp;</li><li>Valid Driver's&nbsp;</li></ul><h4>What we offer: </h4><ul><li>Health &amp; Wellness (medical, dental, vision, disability, and basic life insurance w/ option for additional voluntary life insurance)</li><li>Work/Life Balance (vacation, holidays, sick leave, maternity/paternity leave, flexible scheduling &amp; telecommuting opportunities)</li><li>Wealth-Building (401k w/ company match, student loan repayment benefit, ESOP, competitive compensation package)</li><li>Professional Benefits (professional membership dues, career &amp; educational development)</li></ul>Lochmueller Group is an Equal Opportunity/Affirmative Action employer. Lochgroup fully supports and maintains compliance with all state, federal, and local regulations. All qualified applications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, protected veteran status, genetic information, or any other category protected by federal, state, and local laws.

Lochmueller Group

Utility Coordinator

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Business Unit/Role Specific Info&nbsp;At American Express, we provide customers with access to products, insights and experiences that enrich lives and build business success.  Our customers include our Cardmembers as well as the small businesses, merchants, corporations, and bank partners that are all members of the dynamic American Express network.&nbsp;As a Project Manager, you will perform technical, system, and administrative tasks relating to the delivery and support of our project and program management processes and tools. You will play a key role in planning, coordinating, monitoring and status reporting of projects from conception to completion.&nbsp;What type of work can you expect?&nbsp;<ul><li>Lead in the development of project plans and ensure the scope and approach is fully understood by all partners.&nbsp;</li><li>Monitor and communicate progress of project delivery by cost, forecast, schedule and assessment of risks/issues.&nbsp;</li><li>Support agile development planning and implementation of technology development projects that evolve product capabilities and system integration, to support product features and customer experiences.&nbsp;</li><li>Collaborate with internal and external partners as part of a cross-functional team.&nbsp;</li><li>Proactively manage project risks &amp; ensure timely mitigation planning is in place for continued delivery.&nbsp;</li><li>Participate in Agile Ceremonies such as Sprint Planning, Daily Stand-up and Retrospective.&nbsp;</li><li>Take part in social activities, community service events and projects with other Graduates.&nbsp;</li></ul>High Performance Behaviors<ul><li>Ability to handle project resources and achievement timelines &nbsp;</li><li>Ability to control budget, costs, and financial variances &nbsp;</li><li>Ability to track and mitigate project risks &nbsp;</li><li>Ability to ensure project meets compliance and regulatory obligations&nbsp;</li></ul>Knowledge/Skills<ul><li>Requires financial acuity in terms of representing project financials using internal tools&nbsp;</li><li>May have business experience in a functional domain &nbsp;</li></ul>Technology Skills You'll Use Every Day<ul><li>Adaptive Communication&nbsp;</li><li>Agile Practices&nbsp;</li><li>Industry and Company Knowledge&nbsp;</li><li>Organizational Change&nbsp;</li><li>Technical Acuity&nbsp;</li><li>Technology Industry Trends&nbsp;</li></ul>Game Changers<ul><li>Flexibility&nbsp;</li><li>Collaboration &amp; Partnership&nbsp;</li><li>Continuous Improvement&nbsp;</li><li>Courage&nbsp;</li><li>Curiosity&nbsp;</li><li>Resourcefulness&nbsp;</li><li>Servant Leadership&nbsp;</li><li>Tenacity&nbsp;</li></ul>Role/Strengths You’ll Need&nbsp;Functional<ul><li>Portfolio, Program, and Project Support &nbsp;</li><li>Project Management</li></ul>Leadership<ul><li>Analytical Thinking&nbsp;</li><li>Decision Making Influence&nbsp;</li><li>Relationship Management</li></ul>Business<ul><li>Planning &amp; Organizing&nbsp;</li><li>Problem Solving&nbsp;</li></ul>Minimum Qualifications&nbsp;<ul><li>Currently enrolled in a Bachelor’s degree program in a related field&nbsp;</li><li>Students must have a graduation date between December 2024 and June 2025</li><li>Prior relevant Technology and business work experience&nbsp;</li></ul>Preferred Qualifications<ul><li>Proven interest in technologies and customer-driven design&nbsp;</li><li>Independent thinker who’s organized, has great attention to detail, and can multi-task.&nbsp;</li><li>Strong analytical, problem-solving/quantitative skills&nbsp;</li><li>Willing to take risks, experiment, and share fresh perspectives&nbsp;</li><li>Proficient in analytical and presentation tools, including Excel and PowerPoint&nbsp;</li><li>Excellent written and verbal communication skills with the ability to engage, influence, and inspire partners and stakeholders to drive collaboration and alignment&nbsp;</li><li>Experience working in a technology organization, with working knowledge of Software Development processes and Agile methodologies&nbsp;</li><li>Knowledge and experience in Rally or Jira preferred&nbsp;</li></ul>Our team will review completed applications on a rolling basis. We appreciate your patience while we consider your application and will be in contact with you.Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Campus Undergraduate - 2025 Technology Technical Project Manager Phoenix, AZ

American Express invites you to share your resume so that you can be considered for future Manager and Senior Manager (Band 35) opportunities within the Corporate Function Control Management team at American Express National Bank (AENB).You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.American Express National Bank (AENB) is American Express’ chartered national bank. Headquartered in Utah, AENB is the single largest entity within American Express’ business, currently representing more than 50 percent of the company’s Card Member Spending, nearly 90 percent of its lending, and more than 60 percent its of revenues.&nbsp;American Express National Bank provides American Express’ customers with access to consistent payments, financing, and savings products in three ways, including:·Issuing and servicing charge and credit cards for the consumer and small business segments;&nbsp;·Offering commercial loans to small and midsized merchants, as well as installment loans to consumers;&nbsp;·Maintaining a Personal Savings program consisting of high-yield savings accounts and certificate of deposit products.Colleagues across American Express’ key business units (known as “affiliates”) use their experience and skills to support AENB in executing on its strategy. In addition, many of American Express’ executives also serve as officers of AENB. AENB is governed by its own Board of Directors. It is regulated, supervised, and examined by several regulatory agencies, including the Office of the Comptroller of the Currency (OCC) for wide-ranging safety and soundness and the Consumer Financial Protection Bureau (CFPB) for adherence to federal consumer financial laws. All AENB colleagues, officers, and affiliates have a long-standing commitment to driving strong and standardized risk management practices in accordance with the OCC’s Heightened Standards guidelines.The Corporate Function Control Management Team within AENB will serve as the business unit Control Management function for several corporate groups including Corporate Affairs &amp; Communications (CA&amp;C); Colleague Experience Group (CEG), General Counsel’s Organization (GCO); Global Risk &amp; Compliance (GRC); Enterprise Strategy (ES); and American Express National Bank Headquarters (AENB HQ).AENB is looking for Managers and Senior Managers for roles within following teams:Control Management Governance &amp; Reporting Team:The objective of the AENB Control Management Governance &amp; Reporting team is to establish the Operational Risk and Controls strategy for AENB, set up a foundational governance structure that ensures operational risks are identified, assessed, and managed in compliance with enterprise Operational Risk Management programs and reporting.Control Management Risk ID, Assessment &amp; Testing Team:The objective of the AENB Control Management Risk ID, Assessment, Testing &amp; Reporting team is to identify, assess and mitigate Operational Risk within BU processes for AENB to ensure adherence to regulatory standards, Amex policy and enhance the BU's resilience through managing a clear methodology of inherent and residual risk.Control Management Issues, Events &amp; Remediation Team:The objective of the AENB Control Management Issues, Events &amp; Remediation team is to ensure timely identification, response, and resolution of risk events and issues to minimize impact, as well as to prevent recurrence through effective remediation and lesson learning.Control Management Process Risk Reduction Team:The objective of the AENB Control Management Process Risk Reduction team is to directly engage in the continual improvement of business processes to mitigate operational risks and steps in when noteworthy issues or events occur, and subsequently deploy resources to remediate at scale.Required Qualifications:·(Manager: 3+ Years) (Senior Manager: 4+ Years) experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities·Strong project management, communication, and interpersonal skills·Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards·Proficient analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectivelyPreferred Qualifications:·Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous·Experience in at least one of the following:oTranslating operational risk strategy and appetite into execution guidelinesoTracking and identifying issues with Key Risk Indicator (KRI) limits and risk appetite to ensure operational risks are managed within agreed thresholdsoOversee the implementation of the operational risk governance frameworksoCommunicating and ensuring understanding and adherence to operational risk procedures and standardsoFacilitating the operational risk exam management processes·Experience in financial services industryORMCMSalary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Future Opportunities - Manager & Senior Manager, Control Management (AENB)

American Express invites you to share your resume so that you can be considered for future Analyst and Senior Analyst (Band 30) opportunities within the Corporate Function Control Management team at American Express National Bank (AENB).You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.American Express National Bank (AENB) is American Express’ chartered national bank. Headquartered in Utah, AENB is the single largest entity within American Express’ business, currently representing more than 50 percent of the company’s Card Member Spending, nearly 90 percent of its lending, and more than 60 percent its of revenues.&nbsp;American Express National Bank provides American Express’ customers with access to consistent payments, financing, and savings products in three ways, including:·Issuing and servicing charge and credit cards for the consumer and small business segments;&nbsp;·Offering commercial loans to small and midsized merchants, as well as installment loans to consumers;&nbsp;·Maintaining a Personal Savings program consisting of high-yield savings accounts and certificate of deposit products.Colleagues across American Express’ key business units (known as “affiliates”) use their experience and skills to support AENB in executing on its strategy. In addition, many of American Express’ executives also serve as officers of AENB. AENB is governed by its own Board of Directors. It is regulated, supervised, and examined by several regulatory agencies, including the Office of the Comptroller of the Currency (OCC) for wide-ranging safety and soundness and the Consumer Financial Protection Bureau (CFPB) for adherence to federal consumer financial laws. All AENB colleagues, officers, and affiliates have a long-standing commitment to driving strong and standardized risk management practices in accordance with the OCC’s Heightened Standards guidelines.The Corporate Function Control Management Team within AENB will serve as the business unit Control Management function for several corporate groups including Corporate Affairs &amp; Communications (CA&amp;C); Colleague Experience Group (CEG), General Counsel’s Organization (GCO); Global Risk &amp; Compliance (GRC); Enterprise Strategy (ES); and American Express National Bank Headquarters (AENB HQ).AENB is looking for Analysts and Senior Analysts for roles within following teams:Control Management Governance &amp; Reporting Team:The objective of the AENB Control Management Governance &amp; Reporting team is to establish the Operational Risk and Controls strategy for AENB, set up a foundational governance structure that ensures operational risks are identified, assessed, and managed in compliance with enterprise Operational Risk Management programs and reporting.Control Management Risk ID, Assessment &amp; Testing Team:The objective of the AENB Control Management Risk ID, Assessment, Testing &amp; Reporting team is to identify, assess and mitigate Operational Risk within BU processes for AENB to ensure adherence to regulatory standards, Amex policy and enhance the BU's resilience through managing a clear methodology of inherent and residual risk.Control Management Issues, Events &amp; Remediation Team:The objective of the AENB Control Management Issues, Events &amp; Remediation team is to ensure timely identification, response, and resolution of risk events and issues to minimize impact, as well as to prevent recurrence through effective remediation and lesson learning.Control Management Process Risk Reduction Team:The objective of the AENB Control Management Process Risk Reduction team is to directly engage in the continual improvement of business processes to mitigate operational risks and steps in when noteworthy issues or events occur, and subsequently deploy resources to remediate at scale.Required Qualifications:<ul><li>(Analyst: 1-2 Years) (Senior Analyst: 2+ Years) experience in operational risk management (e.g., within Risk and/or Internal Audit function). Understanding of critical operational risk management lifecycle activities</li><li>Project management, communication, and interpersonal skills</li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively.</li></ul>Preferred Qualifications:<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience in at least one of the following:<ul><li>Translating operational risk strategy and appetite into execution guidelines</li><li>Tracking and identifying issues with Key Risk Indicator (KRI) limits and risk appetite to ensure operational risks are managed within agreed thresholds</li><li>Provide administrative support of implementing the operational risk governance frameworks</li><li>Supporting of creating, communicating and ensuring understanding and adherence to operational risk procedures and standards</li><li>Assisting the operational risk exam management processes</li></ul></li></ul>ORMCMSalary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Future Opportunities - Analyst & Senior Analyst, Control Management (AENB)

Lead Coordinator Scholar Support Job ID: 12700 Location: El Paso, TX Full/Part Time: Full Time Regular/Temporary: $RegTemp About UTEP UTEP is a comprehensive public research university that is increasing access to excellent higher education. We advance discovery of public value and positively impact the health, culture, education, and economy of the community we serve. The University of Texas at El Paso is America's leading Hispanic-serving university. Located at the westernmost tip of Texas, where three states and two countries converge along the Rio Grande, 84% of our 24,000 students are Hispanic, and more than half are the first in their families to go to college. UTEP offers 172 bachelor's, master's and doctoral degree programs at the only open-access, top-tier research university in America. Position Information Hiring Department: Student Scholar Support Posting End Date: Open until filled. Hours: 40 hours per week, standard Monday- Friday 8:00am- 5:00pm, flexibility is required on evenings and weekends FLSA status: Exempt Earliest Start Date: As soon as possible. Salary: $40,480 Annually Required Application Materials: <ul><li>Resume</li><li>Cover Letter</li><li>List of three references</li></ul> Note: This position is Grant Funded and subject to availability of funds. The primary accountabilities are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or some of the primary accountabilities listed. Specific tasks or responsibilities will be documented in the incumbents' performance objectives as outlined by the incumbents' immediate supervisor or manager. This position is security-sensitive and subject to Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information. A valid driver's license issued by the State where the applicant resides and insurability as defined in UTS 157 may be required to perform the position's essential functions. Purpose of Position Essential Functions Responsible for the onboarding and ongoing support for the Lopez Scholar cohorts including new student orientation, academic advising, on-campus housing assignments, and academic coaching to ensure a successful student transition and persistence to degree. Manages the planning and execution of Scholar events, including but not limited to scholar orientation, move-in events, annual banquet, and spring Scholar Reception. These events may be in-person, virtual, hybrid, or a combination. Identifies opportunities for Scholars both on and off campus to engage in high-impact experiences that align with students' academic and professional needs and aspirations (i.e. study abroad, leadership development, student organizations, on-campus employment, internships). Maintains accurate records for Scholars for the purposes of updating key stakeholders and required reporting including academic progress, financial aid awards, campus accolades, anticipated graduation dates, study abroad experiences, internships, on-campus employment. Mentors Scholars through regular one-on-one and group meetings, and effectively connect Scholars with resources to support their academic, personal, and professional needs. Serves as staff advisor to the Lopez Scholars Student Organization (LSSO) and holds developmental meetings regularly with the executive officer team. Attends LSSO general meetings, Lopez Scholar programs, and creates a culture of support amongst the UTEP Scholars. Supports all Scholar programs and events in the Student Scholar Support office as requested. Ability to work with a diverse student population. Handles sensitive information in a confidential and professional manner. Serves as the Student Scholar Support Liaison on various campus committees. Some travel may be required. Possesses the ability to learn and use institutional software systems. Complies with all State and University policies. Other duties as assigned. Supervisory Responsibilities: Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Required Qualifications: Education: Bachelor's Degree and Experience: Two years of experience, related to the statement of duties and responsibilities; or equivalent combination of education and experience. Proficiency with standard office software applications. Ability to work independently, as well as part of a team. Preferred Qualifications: Master's degree from four-year college or university. Bilingual, ability to work effectively with high school or college-age students. Master's degree and experience working in a higher education environment, directly interacting with students on a variety of needs and issues. Bilingual in English/Spanish Additional Information The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee must frequently stand and walk. The employee must regularly sit; use hands to feel; reach with hands and arms; and talk or hear. The employee must lift and move up to 50pounds. The noise level for this work environment is usually moderate. In keeping with its access, excellence and impact mission, The University of Texas at El Paso is committed to an open, diverse, and inclusive learning and working environment that honors the talents, respects the differences, and nurtures the growth and development of all. We seek to attract faculty and staff who share our commitment. The University of Texas at El Paso is an Equal Opportunity / Affirmative Action Employer. The University does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, genetic information, veteran status, or sexual orientation and gender in employment or the provision of services in accordance with state and federal law. Discrimination on the basis of sex includes an employee's or prospective employee's right to be free from sexual harassment under Title IX of the Higher Education Amendments of 1972. For accommodation information for employees and applicants with disabilities, please contact UTEP's Equal Opportunity Office at <a href="https://apptrkr.com/get_redirect.php?id=5756540&amp;targetURL=mailto:eoaa@utep.edu" target="_blank">eoaa@utep.edu</a>. To apply, visit <a href="https://apptrkr.com/5756540" target="_blank">https://zahr-prd-candidate-ada.utshare.utsystem.edu/psp/ZAHRPRDADA/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&amp;Action=U&amp;FOCUS=Applicant&amp;SiteId=2&amp;JobOpeningId=12700&amp;PostingSeq=1</a> jeid-b1928cc4305fb3468315aefab050e411

The University of Texas at El Paso

Lead Coordinator  Scholar Support

Business Manager Job ID: 12711 Location: El Paso, TX Full/Part Time: Full Time Regular/Temporary: $RegTemp About UTEP UTEP is a comprehensive public research university that is increasing access to excellent higher education. We advance discovery of public value and positively impact the health, culture, education, and economy of the community we serve. The University of Texas at El Paso is America's leading Hispanic-serving university. Located at the westernmost tip of Texas, where three states and two countries converge along the Rio Grande, 84% of our 24,000 students are Hispanic, and more than half are the first in their families to go to college. UTEP offers 172 bachelor's, master's and doctoral degree programs at the only open-access, top-tier research university in America. Position Information Hiring Department: Housing &amp; Residence Life Posting End Date: Open until filled. Hours: 40 hours per week, standard Monday- Friday 8:00am- 5:00pm, flexibility is required on evenings and weekends FLSA status: Exempt Earliest Start Date: As soon as possible. Salary: $36,852 Annually Required Application Materials: <ul><li>Resume</li><li>List of three references</li></ul> The primary accountabilities are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or some of the primary accountabilities listed. Specific tasks or responsibilities will be documented in the incumbents' performance objectives as outlined by the incumbents' immediate supervisor or manager. This position is security-sensitive and subject to Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information. A valid driver's license issued by the State where the applicant resides and insurability as defined in UTS 157 may be required to perform the position's essential functions. Purpose of Position Essential Functions Occupancy Management <ul><li>Assist resident students with completing the housing contract as necessary.</li><li>Provide support to students as they navigate the housing application and housing self-selection process.</li><li>Ensure students living on campus are registered for classes on a regular basis.</li><li>Provide weekly occupancy reports to the Executive Director of Housing and Residence Life.</li><li>Collect “no-show” data from the coordinator staff to ensure an accurate account of occupancy on campus.</li><li>Participate in the planning and execution of Orange and Blue Day, Operation College Bound, New Student Orientation, and additional university recruitment efforts as they arise.</li><li>Coordinate the Contracts Appeal Committee.</li><li>Manage the collection and return of all housing deposits.</li><li>Post appropriate cancellation fees to the student housing account.</li><li>Assist with the planning and implementation of check-in and check-out processes at the beginning and end of each semester.</li></ul> Camps, Conferences, and Guest Housing <ul><li>Provide guidance and support to overnight guests when completing applications and contracts.</li><li>Maintain communication with guests regarding their stay. (Check-in, check-out, resources while they are on campus)</li><li>Collaborate with the Finance and Administration staff to provide appropriate billing information for guests.</li><li>Meet the needs of customers renting meeting space in the department. Ensure proper room set-up and break-down for each scheduled usage.</li><li>Collaborate with the Assistant Director of Housing Facilities to ensure all spaces are appropriately cleaned and turned at the end of each stay and meeting space use.</li><li>Manage linen inventory with the Maintenance Supervisor to ensure the required number of items are on hand for anticipated guests.</li><li>Develop and implement satisfaction surveys for camp, conference, and guests staying overnight on campus.</li><li>Supervise approximately 6 Summer Conference Assistants during the summer timeframe.</li></ul> Campus Partnerships <ul><li>Collaborate with Parking and Transportation to ensure the needs of the department, students, and guests are met regarding parking.</li><li>Manage the collection and distribution of new Miner Gold Cards as a part of the New Student Move-in process.</li><li>Assist with the arrival and check-in of all new scholarship residents. ie: Terry Scholars, Texas Leadership, etc.</li></ul> User and Access Management Support <ul><li>Users in Minetracker</li><li>Users in StarRez</li><li>Users in Tracka</li><li>Users in CSGold</li></ul> Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Required Qualifications: Education: Bachelor's degree from a four-year college or university within the area of assigned responsibility and Experience: Two years related experience to the statement of duties and responsibilities; or an equivalent combination of education and experience. Additional Information The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee must frequently stand and walk. The employee must regularly sit; use hands to feel; reach with hands and arms; and talk or hear. The employee must lift and move up to 10pounds. The noise level for this work environment is usually moderate. In keeping with its access, excellence and impact mission, The University of Texas at El Paso is committed to an open, diverse, and inclusive learning and working environment that honors the talents, respects the differences, and nurtures the growth and development of all. We seek to attract faculty and staff who share our commitment. The University of Texas at El Paso is an Equal Opportunity / Affirmative Action Employer. The University does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, genetic information, veteran status, or sexual orientation and gender in employment or the provision of services in accordance with state and federal law. Discrimination on the basis of sex includes an employee's or prospective employee's right to be free from sexual harassment under Title IX of the Higher Education Amendments of 1972. For accommodation information for employees and applicants with disabilities, please contact UTEP's Equal Opportunity Office at <a href="https://apptrkr.com/get_redirect.php?id=5764957&amp;targetURL=mailto:eoaa@utep.edu" target="_blank">eoaa@utep.edu</a>. To apply, visit <a href="https://apptrkr.com/5764957" target="_blank">https://zahr-prd-candidate-ada.utshare.utsystem.edu/psp/ZAHRPRDADA/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&amp;Action=U&amp;FOCUS=Applicant&amp;SiteId=2&amp;JobOpeningId=12711&amp;PostingSeq=1</a> jeid-8352d9aa59f6d94c99eaa1df27a8acfc

Business Manager

Welcome to Whataburger Careers!This position is responsible for managing the end-to-end processes as it pertains to the internal systems that the customers experience at Whataburger. The systems include but are not limited to Drive-thru, Front Counter, and the Digital Experience Revenue Ports. The position will manage the development of key diagnostics materials, reports that will influence action, as well as define, develop, and deploy enhancements that will positively impact the enterprise (Corporate and Franchise Locations). Collaborates with a multitude of cross-functional departments and all levels of leadership representing operations on all new and existing projects within the restaurant scope.Total Rewards:<ul><li>Competitive Weekly Pay</li><li>Bonus Program with 250% Upside Potential</li><li>Performance for Pay Program – Eligibility to Receive a Pay Increase Once a Year, Based on Performance</li><li>Opportunities for Career Development and Growth</li><li>Healthcare and Life Insurance Benefits</li><li>Paid Time Off - 5 Weeks on Day 1</li><li>Flex Weeks - Remote Work Arrangement</li><li>Paid Corporate Holidays</li><li>401(k) Savings Plan with a Competitive Company Match</li><li>Paid Parental Leave – Subject to Eligibility Requirements</li><li>Short-Term Disability</li><li>Long-Term Disability</li><li>Scholarship Program - You and Your Dependents are Eligible!</li><li>Whataburger Family Foundation (Hardship Grant Assistance)</li><li>Discounted Meals For You and a Guest</li><li>Wireless Service Discounts</li><li>Computer &amp; Software Discounts</li><li>Fitness / Gym Discounts</li><li>Awards and Recognition For All You Do</li><li>Retirement Celebration Program</li></ul>Responsibilities: <ul><li>Organizes and creates the enterprise level roadmap for all the customer experience systems for all enterprise level enhancements.</li><li>Determines and secures all resources needed to implement the enhancements for the enterprise.</li><li>Organizes and conducts meetings with stakeholders to review existing procedures and identify opportunities for process improvement.</li><li>Validates and enhances procedures, documents, and resources associated with systems to ensure business relevance and future needs.</li><li>Manages the development of the Key Performance Indicators (KPIs) within the restaurant systems. Monitors and coaches on performance.</li><li>Provides a detailed overview of performance specific to the restaurant systems for key meetings, stakeholders, and events (i.e., Quarterly Outlook Planning, Quarterly Business Planning, Leadership Summit).</li><li>Creates and conducts audits and implements processes aimed at improving efficiencies, reducing time needed for units to maintain key success factors.</li><li>Creates and publishes communications to support adoption of processes within systems.</li><li>Assumes additional responsibilities as assigned.</li></ul>Education:<ul><li>Bachelor’s degree or equivalent work experience required</li></ul>Experience:<ul><li>7+ years’ experience preferably in restaurant industry</li></ul>Knowledge, Skills &amp; Abilities:<ul><li>Proficiency in MS Office Word, Excel, Outlook, Power Point, and Visio (as applicable)</li><li>Proficiency in Workday (as applicable)</li><li>Ability to communicate, influence, and negotiate decisions while motivating assigned staff</li><li>Ability to work in a team environment</li></ul>Working Conditions/Travel Requirements:<ul><li>Expected to work the necessary time to satisfactorily fulfill job responsibilities</li><li>Must be able to report to work timely and as required by operational/business needs</li><li>Must be able to work a full-time schedule and work outside of normal business hours when necessary</li><li>Some travel, both local and long distances, (including air travel), to worksites, meeting sites, and other locations may be necessary</li></ul>300 Concord Plaza Dr San Antonio TX 78216-6903

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