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The Role The Analyst role is a crucial part of the Carrier Management Team as we look to help millions of Americans make Medicare decisions. You will support our team as we look to expand our business nationwide.&nbsp;Key attributes that make up a successful Analyst are highly motivated, “self-starters” with a sense of ownership and are driven to succeed. You are successful working individually as well as within a team structure. The role will include analyzing data and market trends to meet business objectives, research on insurance carriers and state regulations, assisting in support to our sales team, sales team onboarding, updating guides, cheat sheets, and reference materials for the sales teams, and various other projects as they arise.The Expertise and Skills You Bring Experience <ul><li>Bachelor’s degree or equivalent experience </li><li>Experience in project management, operations, and data analysis preferred </li><li>Proven experience in requirements gathering, process documentation, and business analysis </li><li>Proven analytical, critical thinking, and problem-solving skills </li><li>Experience in the healthcare industry or Medicare is preferred, but not required </li></ul>Skills<ul><li>Superb communication skills that include an ability to actively listen, ask clarifying questions, and show an understanding of the needs of the stakeholder </li><li>Ability to handle multiple tasks simultaneously and remain focused with a positive demeanor when faced with unexpected situations, demanding business partners, and/or changing conditions </li><li>Strong computer and application skills, including Microsoft Office, SharePoint, and Zoom </li><li>Ability to make recommendations based on data analysis </li><li>Ability to find opportunities to drive business and process improvements </li><li>Ability to translate business requirements to viable business solutions </li><li>Strong decision making skills and follow-through </li><li>A passion for collaboration and building productive working relationships with internal and external business partners </li><li>Excellent professional interpersonal skills </li><li>Enthusiasm, energy, execution, and eagerness to learn </li></ul>The Team The Carrier Management Team enables our sales team to be able to offer Medicare coverage solutions to our customers. We do this by partnering with insurance carriers, overseeing the licensing and contracting process, and developing our carrier relationships. &nbsp;Fidelity Medicare Services provides customers with tools and advice to help them select and purchase Medicare coverage that meets their health and financial needs. We are a health insurance broker, selling plans from insurance carriers. <h4>Company Overview</h4> Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<h4>Information about Fidelity Investments</h4> At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Fidelity TalentSource

Business Analyst

Job Description Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Business Analyst to work in Fidelity’s Healthcare business unit in Durham, NC or Westlake, TX! The Role The Health &amp; Welfare Implementation Benefits Analyst (BA) will apply their consulting, analysis, and domain skills to deliver the best outcomes for our client, their participants and Fidelity. The Health &amp; Welfare Implementation Benefit Analyst is a key member of the Health &amp; Welfare (HW) Center of Excellence Implementation and Migration team that services Fidelity clients. The role provides for the ability to work in a growing Health &amp; Welfare offering, access to scalable technology while continually enhancing your knowledge of the Health &amp; Welfare benefits administration landscape. The Expertise and Skills You Bring<ul><li>Bachelor’s degree or equivalent years of industry experience </li><li>3+ years of Health and Welfare benefits service experience </li><li>3+ years of testing experience (and demonstrated competence, depth, and breadth) of professional experience. </li><li>Prior client implementation and\or platform migration experience a plus </li><li>Experience in Agile preferred, but not required. </li><li>Proficient with Microsoft Office applications </li><li>Ability to independently manage one’s own workload. </li><li>Regulatory and legislative knowledge in aligned service area </li><li>Understanding of benefits administration systems </li><li>Demonstrates superb communication skills (written and verbal) </li><li>Ability to conduct analysis and document findings. </li><li>Procedure execution and process improvement </li><li>Align, plan, and implement new product capability delivery within flight implementations. </li><li>Drive and / or support execution of key implementation activities (example: data conversion load). </li><li>Participate in validation and/or testing efforts to ensure results meet the client and/or product offering requirements. </li><li>Partnering with the Director Client HealthCare Consulting to define client specific configurable variations to support a client plan and/or administrative requirements. </li><li>Performing root cause analysis to determine gaps or trends for continuous improvement opportunities. </li><li>Submitting requests and/or assisting with translation of business requirements to technology partners, as applicable </li><li>Creating training material and reference material for participant services </li><li>Assisting and coaching the broader virtual team </li><li>Engaging in and/or leading ongoing courses to support continued personal development. </li></ul> In addition to the above, the Center of Excellence (COE) requires skills in one of the following areas:Testing Lead:<ul><li>Provide project management for client testing for new implementations, migrations, and Annual Enrollment </li><li>Understand and manage to client testing timelines. </li><li>Test case set-up, data mining, and data mocking </li><li>Conduct and lead daily stand-up calls during Business Acceptance Testing (BAT) and Client Acceptance Testing (CAT) </li><li>Manage defects. </li><li>Monitor and report on progress. </li><li>Troubleshoot and escalate environment issues. </li><li>Conduct client testing with business partners. </li><li>Identify testing process improvement opportunities. </li></ul>The Team Fidelity’s healthcare administrative services are backed by the service, trust, and experience that have helped Fidelity become America's Retirement Leader. With over 20 years of experience in Health &amp; Welfare administration, we are utilizing our experience to bring health and wealth together to drive better outcomes for our clients. In this role, you will be uniquely positioned to deliver the service to achieve those goals. <h4>Company Overview</h4> Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<h4>Information about Fidelity Investments</h4> At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

&nbsp;Senior Business Analyst&nbsp;As part of an Agile squad, the Analyst will be examining business systems and processes to identify user needs, document requirements, and address operational issues. They will collaborate with a Squad Leader to build, prioritize and maintain product backlog in order to focus the team on delivering business solutions with the highest impact to desired outcomes. Where appropriate they will translate business requirements to technical resources in support of helping develop business solutions that reduce risk, improve business efficiency, and minimize impact. The successful candidate will be capable of performing in a fast paced, deadline driven environment.<h4>The Expertise You Have</h4>Expertise in various business analysis methodologies, including data analysis, uses case development, story writing, and user acceptance testing and product documentation.Proven ability to translate business vision into defined and prioritized narratives for the team backlog<h4>Bachelor’s degree preferred</h4>Proficient in MS Word, Excel and PowerPointExperience with Jira or similar Agile backlog management tool preferred<h4>The Skills You Bring</h4>Exceptional analytical skills with the ability to understand complex customer needs and translate them in stories with actionable acceptance criteriaCustomer obsessed and have demonstrated dedication to delivering frequent, high business value featuresDisplay strong interpersonal skills, including the ability to work expertly across the organization and interact/influence/negotiate effectively at all levels of management and peers including a vendorComfortable with ambiguity and with making autonomous decisions while working within a fast-paced team environmentAbility to break down complex problems into smaller and more manageable tasks or units of work<h4>The Value You Deliver</h4>Partnering daily with the system engineers to provide business context for key deliverables and to advance overall product developmentWorking within a team environment, execute high quality and timely content management system (CMS) data updates in support of product development effortsCollaborating with strategic partners to problem-solve and to prioritize critical customer-facing product enhancementsCoordinating eReview process with LRC to secure approval of customer-facing contentParticipating in agile ceremonies such as daily standups, sprint planning meetings, demos and retrospectives. Help maintain backlog of stories for the squad.Inspect the progress at the end of sprints with the authority to accept or reject work done.Mitigate impediments that may impact successful team completion of release/sprint goals.<h4>Company Overview</h4>At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit Fidelitycareers.comFidelity Investments is an equal opportunity employer.<h4>Company Overview</h4> Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<h4>Information about Fidelity Investments</h4> At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!Role: The RN, Care Coordinator is responsible for assessing and identifying patient/family needs, utilizing the nursing process, coordinating the Plan of Care with the Interdisciplinary Group (IDG), and providing palliative and supportive care to the patient/family unit.Qualifications: • Current license as RN in the state where the employee will be working • Minimum one (1) year of in-patient nursing or hospice experience for external candidates; for internal applicants, minimum of 6-months of LPN experience with hospice/home health within an affiliate • Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system • Mobile Driver - Valid driver’s license and automobile insurance per Company policy • Reliable transportation to meet visit schedule • Ability to use equipment with visual and auditory mechanisms • Ability to effectively communicate in English (verbal and written) • Flexible schedule to meet the needs of Hospice House patients • Ability to manage the emotional stress of working with and caring for terminally ill patients and their families • Ability to physically access patient rooms, other areas of the Hospice House/Hospital/ALF, etc., and any home (i.e., navigate stairs and narrow spaces, tolerate heat and lack of air conditioning) within any part of the service area • Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation•&nbsp;Active BLS for healthcare professionals from the American Heart Association or Red Cross. Employees hired prior to 12/31/2022 must obtain certificate prior to 10/1/2023Some locations may require:<ul><li>Provides reassurance on the phone to patients and families. Assists in finding solutions to their questions and/or recognizes the need for an in person visit. Coordinates in person visit when needed/or requested.</li><li>Assists the patient and family to achieve the desired comfort levels.</li><li>Utilizes appropriate support/expert resources or personnel to resolve complex or difficult situations.</li><li>Documents patient/family contact information in the EMR and communicates with the Interdisciplinary Group (IDG).</li><li>Completes clinical admissions for all Company services including, but not limited to:<ul><li>Explains services to potential patients/families and addresses questions regarding patient fears, physical limitations, while putting the patient/family at ease; presents services in an empathetic and compassionate manner&nbsp;</li><li>Identifies admission objections, concerns or other entry barriers and provides responses</li><li>Educates patient/family on admission requirements and addresses immediate needs</li><li>Completes informed consents and initial assessment according to regulations and Company policy</li><li>Provides information to Physicians and initiates Plan of Care to address patient’s immediate needs</li><li>Initiates skilled nursing interventions to prevent complications, alleviate symptoms and maximize physical and emotional comfort</li><li>Obtains Physician orders</li><li>Completes documentation per Company policy</li></ul></li></ul><ul><li>Acts as the Company representative at assigned facilities while facilitating referrals to all service lines; works closely with referring hospitals, physicians, facilities, patients, families, and the general public.</li><li>Communicates frequently with Admissions to ensure timely follow-up.&nbsp; When assignment is complete, informs Admissions and prepares for next assignment.</li><li>Provides all necessary clinical communication timely using SBAR.</li><li>Discusses any potential needs with after-hours staff.</li><li>Obtains consents for services and arranges safe discharge in an efficient manner for referred and eligible patients while meeting productivity expectations.</li><li>Obtains medical record information for the referral.</li><li>Develops strong relationships with case managers, physicians, etc. at facilities.</li><li>Works with Professional Relations Representatives (PRRs) to provide education on all available services.</li><li>Provides care for any GIP patients in a hospital including daily visits, professional management, documentation and efficient discharge.</li></ul> Competencies: • Satisfactorily complete competency requirements for this position. Responsibilities of all employees: • Represent the Company professionally at all times through care delivered and/or services provided to all clients. • Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse. • Comply with Company policies, procedures and standard practices. • Observe the Company's health, safety and security practices. • Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company. • Use resources in a fiscally responsible manner. • Promote the Company through participation in community and professional organizations. • Participate proactively in improving performance at the organizational, departmental and individual levels. • Improve own professional knowledge and skill level. • Advance electronic media skills. • Support Company research and educational activities. • Share expertise with co-workers both formally and informally. • Participate in Quality Assessment and Performance Improvement activities as appropriate for the position. Job Responsibilities: • Provides and manages direct care to patients and families as part of Interdisciplinary Group (IDG), incorporating psychosocial, spiritual, cultural, physical and biological components, and appropriate nursing intervention and follow-up. • Coordinates the Plan of Care, ensuring that an individualized Plan of Care is developed that accurately reflects the patient’s evolving needs. • Educates patient, family, caregivers and other health professionals about disease process and decline, palliative interventions, care giving, dying process and safety practices. • Reports changes in the patient’s condition to appropriate members of the IDG or other health professionals. • Participates with the IDG to evaluate hospice referrals/admissions for level of care appropriateness. • Attends patient deaths; prepares body for transport; oversees disposal of medications. • Provides appropriate bereavement interventions to the family and caregiver in conjunction with psychosocial staff. • Presents concise and pertinent oral and written reports to IDG; respects and encourages input from all disciplines. • Communicates accurately and completely to physicians, staff members, patients, families, and supervisors; utilizes positive approaches when working with others. • Supervises patient care given by other nursing team members (i.e., LPNs, Hospice Aides, and contract nurses). • Performs other duties as assigned. Physical Demands for Post Offer/Pre-Placement (The demands described below are representative of those that must be met by an individual to perform the essential functions of the job, with or without reasonable accommodation.): While performing the duties of this job, the following abilities are required: see; hear; talk; walk; use hands to finger, handle or feel. Frequently required to: stand; sit; reach with hands/arms; lift; bend; balance. Occasionally required to: pull; push; stoop/crouch; kneel; climb stairs.This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

Chapters Health System

RN, Care Coordinator Cornerstone Hospice

RN Care Coordinator

Commitment to MissionThis job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position.&nbsp; A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.Cultural Beliefs<ul><li>One LSC</li><li>Student Focused</li><li>Own It</li><li>Advance Equity</li><li>Cultivate Community</li><li>Choose Learning</li></ul>The Chronicle of Higher Education's "Great Colleges to Work For®" is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.Lone Star College was recognized in three areas: Shared Governance; Faculty Experience; Diversity, Inclusion &amp; Belonging.Campus Marketing StatementLone Star College-MontgomeryLone Star College offers high-quality, low-cost academic transfer and career training education to 80,000+ students each semester. LSC has been named a 2023 Great Colleges to Work For® institution by the Chronicle of Higher Education. LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College.Lone Star College-Montgomery, the premiere student-centered educational institution in Montgomery County, serves The Woodlands and Conroe communities. LSC-Montgomery provides a relaxing and conducive learning atmosphere while offering leisure learning opportunities, individual classes, and unique programs such as radiologic technology, physical therapy, and biotechnology.Location address is 3200 College Park Drive, Conroe, TX 77384.Job DescriptionPURPOSE AND SCOPE:The Coordinator II, Nursing Lab will be responsible for creating and managing a multidimensional educational link between the nursing courses and the nursing laboratory/practical experience that will enable students to connect the rationale and theory for the skills they will perform in the clinical setting.ESSENTIAL JOB FUNCTIONS:<ul><li>Collaborates with faculty to create nursing laboratory schedules</li><li>Maintains communication with faculty regarding lab assignments and nursing lab utilization &amp; set-ups</li><li>Assists with utilization and troubleshooting of simulators</li><li>Keeps current with new technologies and safety regulations, directs and monitor laboratory safety protocols, conducts risk management assessments to proactively evaluate the physical environment of the nursing lab, and assists in maintaining compliance of all regulatory agencies of the college and nursing programs</li><li>Maintains an accurate inventory and quality assurance of laboratory equipment and learning resources</li><li>Orients students and faculty to the nursing lab and provides mentoring to students in Associate Degree Nursing (ADN), Transition Nursing Program and Vocational Nurse (VN) Nursing Programs</li><li>Participates in all System-Wide Nursing Lab Coordinator Committee meetings</li><li>Coordinates with bookstore to order laboratory packs for students</li><li>Collaborates on grant proposals to obtain additional funding to enhance nursing programs</li><li>Assists with department budget preparation, tracks expenditures, and assures that discrepancies are resolved</li><li>Coordinates, facilitates, and manages lab tours and events</li><li>Analyzes and improves procedures/practices to ensure learning environment enhances students¿ intellectual and skills development</li><li>Provides supervision and direction for part-time student workers</li><li>Responsible for other reasonable related duties as assigned</li></ul>KNOWLEDGE, SKILLS AND ABILITIES:<ul><li>Experience, which demonstrates abilities in nursing practice, ability to mentor students in the lab settings</li><li>Maintains Basic Life Support Certification for Health Care Workers</li><li>Ability to work independently without close supervision, broad knowledge of the nursing sciences, successful handling of day-to-day operations of the nursing lab</li><li>Ability to determine own approach to complete work</li><li>Ability to organize work around broad organization and goals</li><li>Ability to work in a dynamic environment that requires incumbent to be sensitive to change and responsive to changing goals, priorities, and needs</li><li>Ability to perform professional-level work dealing with data, people, and technology that relates to administrative, technical, scientific, engineering, accounting, legal, or managerial skills</li><li>Skill to make decisions that govern the activities and behaviors of other staff members</li><li>Skill and ability to be held responsible for determining a problem and creating an individual solution to the issue</li><li>Skill to prepare and/or process purchase orders</li><li>Skill to be held accountable for inventory</li><li>Skill to make recommendations that impact the budget</li><li>Skill to manage the budget within the assigned department</li></ul>PHYSICAL ABILITIES:The work requires some physical exertion, such as long periods of standing; walking over rough, uneven, or rocky surfaces; recurring bending, crouching, stooping, stretching, reaching, or similar activities; or recurring lifting of moderately heavy items, such as typewriters and record boxes. The work may require specific, but common, physical characteristics and abilities, such as above average agility and dexterity.WORK SCHEDULE AND CONDITIONS:<ul><li>Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment</li><li>Interface with internal and external contacts as needed to carry out the functions of the position</li><li>High fidelity and low fidelity simulation equipment</li><li>Nursing skills lab equipment</li><li>Work in a safe and secure work/lab environment that may periodically have unpredicted requirements or demands</li></ul>REQUIRED QUALIFICATIONS:<ul><li>Associate's Degree and at least 3 years of related work experience, or an equivalent combination of education and experience</li><li>Current Licensed Vocational Nurse (LVN) or Registered Nurse (RN) in the State of Texas or current privilege to practice in the State of Texas as an LVN or RN</li></ul>SalaryHourly Pay Rate is $18.93Benefits Marketing StatementBy joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment, excellent work/life balance, tuition waiver, participation in a tax deferred retirement plan and more.Special InstructionsGo to the Job Search page, click on ‘My Activities’ at the top of the page. Under My Cover Letters and Attachments you will click on ‘Add Attachment.’ Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume.If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts. You must limit your file name for any attachment to 40 characters or less.How to ApplyALL APPLICANTS MUST APPLY ONLINE ONLYWe will not accept application material received via fax, email, mail, or hand delivered.Postings for part-time and adjunct positions are active for the academic year.&nbsp; By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC).If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.More information on the E-Verify program is available at <a href="http://www.dhs.gov/E-Verify" target="_blank">www.dhs.gov/E-Verify</a>.Lone Star College is an EEO Employer. All positions are subject to a criminal background check.

Lone Star College System

Part-Time Coordinator II, Nursing Lab

Works as part of a team to provide day-to-day management of the property Chapter Lewisham and its community including marketing, building maintenance and tenancy administration and promotes and maintains an excellent resident experience in order to achieve occupancy and retention goals. JOB DESCRIPTIONKey Role Responsibilities:<ul><li>Works as part of a team, supporting and respecting other team members, to deliver exceptional resident living.</li><li>Supports the creation of a positive, memorable experience for residents</li><li>Delivers all aspects of customer service, including a comprehensive front of house service anticipating and exceeding resident expectations.</li><li>Responds positively to customer queries and complaints, identifying and undertaking appropriate action in line with Greystar’s complaints procedure.</li><li>Supports events and activities within the Community</li><li>Establishes and maintains relationships with University clients.</li><li>Develops and maintains local knowledge and information resources relevant to resident needs i.e. travel, entertainment and amenities.</li><li>Completes administrative tasks including logging of maintenance requests, filing and preparing notices and updating of databases.</li><li>Undertakes marketing activities such as attending open days and leafleting to promote the property.</li><li>Carries out sales and leasing activities including: viewings, following up on enquiries and sales conversions.</li><li>Assists with summer Community preparations, including move-in and move-out processes.</li><li>Completes Health and Safety compliance activities in line with the Company’s policies and procedures.</li><li>Participates where required in an on call roster to provide out of hours emergency support for the Community.</li><li>Chase outstanding rent arrears following rent collection procedures in meeting property targets.</li><li>Promote tenancy extensions and other revenue streams such as vending.</li><li>Raise purchase orders in accordance with procedures.</li><li>Ensure tenant refunds are completed in a timely manner and in line with Greystar’s policy.</li><li>Look to maximize efficiency of utilities.</li></ul> About You<ul><li>Good level of general education.</li><li>Proficient in the use of Microsoft office packages including Word, Excel and Outlook as well as other systems such as databases or booking systems (Training to be provided on in house systems).</li><li>A knowledge and understanding of UK Health and Safety requirements and legislation.</li><li>Excellent customer service skills and significant experience in a customer facing service delivery role.</li><li>Good team player with strong relationship building and influencing skills.</li><li>Ability to act autonomously, taking decisions and/or action when required.</li><li>Excellent organization skills with the ability to multi task and priorities.</li><li>Numerical skills necessary to complete the above activities.</li><li>Self and culturally aware and able to adapt relationship building, communications and negotiation skills to suit audience.</li><li>Flexible approach to work and adaptable to thrive in a changing environment.</li><li>Enthusiasm to deliver an exceptional experience to stakeholders and continuously improve knowledge of self and others.</li></ul>Behaviors &amp; ValuesIntegrity | Equality | Accountability | Professionalism | Teamwork | Service

Greystar

Customer Service Associate - Chapter Lewisham

About CorroHealth: At CorroHealth our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals.&nbsp; We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success. &nbsp; JOB SUMMARY:As a&nbsp;Medical Director, Denials Management you will have the unique opportunity to evaluate hospitalizations across the country while utilizing your medical knowledge and gaining experience as an expert advisor to client hospitals. You will perform clinical case reviews and provide recommendations that focus on establishing the appropriate admission status. CorroHealth offers a career path that allows you to continue using your clinical knowledge, drive value to hospitals while providing you with a predictable schedule. This opportunity allows for the work/life balance you desire while expanding your knowledge base in Utilization Review.&nbsp;The Impact You Will Have:CorroHealth&nbsp;is&nbsp;led&nbsp;by like-minded&nbsp;clinicians who share the same innate calling to help.&nbsp; Hospitals nationwide have recently struggled with managing complex and unforeseen challenges such as global pandemics, complex regulatory updates, and downstream policy changes set forth by Medicare and private payer organizations – resulting in financial difficulty.&nbsp; CorroHealth physicians lead challenging and rewarding careers by providing our hospital clients with guidance to improve compliance and ensure appropriate payment for the care delivered. The impact of your role will allow attending physicians to focus on what is most important, providing dedicated care to the patients they serve.&nbsp; &nbsp;Your Schedule:&nbsp; Training (The first 3-4 weeks):<ul><li>Training will occur Monday-Friday 9A-5P ET</li></ul>After Completion of Training:<ul><li>Schedule will be Monday-Friday, anywhere between 8a-5p ET to 10a-7p ET.</li><li>Each of your shifts will be 9 hours in length, which includes one hour of dedicated break time.</li><li>Includes an expectation of 1 weekend 6-hour shifts of “prep” for peer-to-peer cases, within a 6-week business period</li></ul>Working at CorroHealth:<ul><li>All necessary hardware and software is provisioned to each of our Medical Directors&nbsp;</li><li>You have the ability to work remotely in a comfortable environment</li></ul>In This Role You Will: <ul><li>Perform Peer-to-Peer case discussions with payer medical directors</li><li>Utilize clinical expertise to identify the salient points within a case review</li><li>Perform focused real-time and post-discharge hospital case reviews in hospital’s EMR</li><li>Identify areas of process improvements and inefficiencies</li><li>Perform related duties and projects as assigned</li></ul>Do You Have What It Takes? <ul><li>MD or DO degree with strong clinical knowledge&nbsp;</li><li>Active unrestricted medical license in at least one state within the United States&nbsp;&nbsp;</li><li>Required specialization in Adult Internal Medicine, Emergency Medicine, Hospitalist, Nephrology, or Infectious Disease; Board certification (preferred)&nbsp;</li><li>At a minimum, 1 year of acute care adult hospital experience in a US hospital within the past 5 years or recent relevant physician advisor experience&nbsp;</li><li>Working knowledge of hospitals’ EMR&nbsp;</li><li>Computer proficient&nbsp;</li><li>Excellent verbal and written communication skills&nbsp;</li><li>Team Player</li></ul>We Offer:&nbsp; <ul><li>Quality of life with a remote predictable, full-time schedule&nbsp;</li><li>Comprehensive training and education program&nbsp;</li><li>Opportunities for career growth within the organization&nbsp;</li><li>Salary plus bonus opportunities</li><li>Medical, Dental, Vision coverage, 401K&nbsp;</li><li>Holidays, paid time off, short term and long-term disability insurance, and life insurance&nbsp;</li><li>Allowance for CME and/or license renewals&nbsp;&nbsp;</li></ul>ESSENTIAL DUTIES AND RESPONSIBILITIES:&nbsp; Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate Leadership Team Member.PHYSICAL DEMANDS: Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described. Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs. Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines. A job description is only intended as a guideline and is only part of the Team Member’s function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

CorroHealth

Medical Director, Denials Management

Job Description:ABOUT THE CHICAGO SCHOOLThe Chicago School educates the next generation of change-makers in innovative theory and culturally competent practice to strengthen the integrated health of individuals, organizations, and communities. We enroll over 6,000 students across 40+ academic programs culminating in a bachelor's, master's, or doctoral degree or a professional certificate, and our unique approach to impact-focused education has made us a leading nonprofit university for more than 40 years.As an employee at The Chicago School, you can become a member of a university community committed to true inclusion and equity. At The Chicago School, we celebrate individuals of all backgrounds and identities for who they are and what they can contribute. We take pride in hiring and retaining the most dynamic, talented, and passionate professionals who will help us continue to innovate for decades to come.POSITION SUMMARYThe Chicago School is seeking a Full Time Campus Operations Coordinator to assist with evening and weekend coverage. The Campus Operations Coordinator plays an essential role in supporting day-to-day operations and events on the Anaheim, CA campus. Reporting to the Campus Operations Manager, the Coordinator performs and coordinates tasks and activities to facilitate the optimal functioning of facilities, systems, and processes for faculty, staff, and students. PRINCIPAL DUTIESOperational Support<ul><li>Provide general administrative assistance to campus operations leadership.</li><li>Support the management of the campus operations inbox and respond to student, faculty, and staff requests related to campus operations.</li><li>Assist with daily opening and closing procedures for the campus.</li><li>Assist with scheduling and information management related to facilities usage and events.</li><li>Support the mailroom operations and delivery/acceptance of packages and mail.</li><li>Support the reception desk as needed.</li><li>Create and update ID cards for faculty, staff, and students.</li><li>Assist campus visitors and vendors.</li><li>Ensure exceptional customer service when interacting with campus community members.</li></ul>Facilities Management<ul><li>Support office moves, furniture reconfigurations, and classroom setups.</li><li>Provide support for on-campus events, including room reservations, setup, and takedown.</li><li>Maintain supply rooms and inventory levels of office supplies, kitchen items, and other essential campus materials.</li><li>Perform minor maintenance tasks and routine inspections to identify facility repair needs.</li></ul>Emergency Preparedness<ul><li>Be trained on emergency operations policies and procedures and be able to execute response plans on behalf of campus operations leadership if needed.</li></ul>BASIC QUALIFICATIONS<ul><li>High school diploma or GED.</li><li>1+ years of administrative experience in an office environment.</li><li>Proficiency with Microsoft Office suite and database management software.</li><li>Valid U.S. Driver’s License.</li><li>Availability to work evening and weekend hours.</li><li>Ability to lift, push, and pull approximately 50 pounds.</li></ul>PREFERRED QUALIFICATIONS<ul><li>Associate's or Bachelor's degree.</li><li>Experience in facility coordination or event planning.</li><li>Strong organizational and time management abilities.</li><li>Excellent written and verbal communication skills.</li><li>Ability to multi-task and manage competing priorities.</li></ul>COMPENSATION AND BENEFITSThis opportunity is budgeted at $16.00 - $25.64 per hour base compensation. Additional factors may impact total compensation. To learn more about our competitive benefits and additional rewards, including generous paid time-off, medical and dental insurance coverage, life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts, and tuition reimbursement, click the link below.DISCLAIMERThe above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.Compensation &amp; BenefitsThis opportunity is budgeted at $16.00 - $25.64 base compensation. Additional compensation factors may impact total compensation. To learn more about our competitive benefits and additional rewards, including generous paid time-off, medical and dental insurance coverage, life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts, tuition reimbursement, click the link below.<a href="https://www.thechicagoschool.edu/career-opportunities/" target="_blank">https://www.thechicagoschool.edu/career-opportunities/</a>The Chicago School is an Equal Opportunity Employer.Please note: For the protection of faculty, staff, students, and all who enter our facilities, The Chicago School strongly recommends that all employees are fully vaccinated for COVID-19 per CDC guidance.

The Chicago School of Professional Psychology

Full Time Campus Operations Coordinator - Anaheim

<h4>Thank you for your interest in careers at EBNHC!</h4>Everywhere you turn, you can feel it.&nbsp; There's an immeasurable level of enthusiasm at East Boston Neighborhood Health Center (EBNHC), one of the largest community health centers in the country.&nbsp; From the nurses and physicians on the front line of patient care, to the managers who shape our policies, to the customer service representatives who keep our facilities running smoothly - everyone here has a role in making medicine better.Interested in this position?&nbsp; Apply on-line and create a personal candidate account!Current Employees of EBNHC - Please use the internal careers portal to apply for positions.To learn more about working at EBNHC and our benefits, check out our Careers Page at careers.ebnhc.org.Time Type: Full timeDepartment: RegistrationAll Locations: East BostonDescription: The Patient Access Coordinator is responsible for the effective training of all registration staff within assigned clinical practices. The Patient Access Coordinator knows and understands the philosophy, objectives, policies and procedures of the department and consistently demonstrates these practices. The Patient Access Coordinator acts as a role model to all Patient Access Representatives.Duties and Responsibilities: <ul><li>Acts as a mentor to new and existing registration staff.&nbsp;</li><li>Works with supervisor to orient and train new staff to department policies, procedures and workflow.</li><li>Schedules appointments for all patients as requested by the patient or provider.</li><li>Sets up the recalls for returning patients as instructed by the provider</li><li>Answers the telephone in a polite and courteous manner. Identifies the department and introduces self.</li><li>Works closely and professionally with the clinical team to assist patients who walk-in with symptoms. Obtains all relevant information to properly forward to the clinical team</li><li>Manages all incoming and outgoing in basket messages</li><li>Creates Telephone encounters for patients with non-urgent concerns in need of a call from someone in the clinical team</li><li>Scrubs schedule for all outstanding arrived appointments and complete them through the checkout process.</li><li>Utilizes Dental/Optical software according to the department</li><li>Verify insurance in advance and same day.</li></ul>Skills/Abilities <ul><li>Demonstrate excellent communication skills and ability to interact professionally with individuals at all levels.</li><li>Proficiency with technology using Windows, Epic, Workday, RTE, MassHealth portal</li><li>Demonstrate flexibility while being able to multi task and in a fast-paced environment.</li></ul>Experience <ul><li>At least two years of experience working in health care and/or with MassHealth insurances with a focus on creating an excellent patient experience.</li></ul>Education <ul><li>High School Diploma or G.E.D. required</li><li>Bilingual skills required</li><li>Maintain annual CAC certification</li></ul>

747 Project Management / Professional Services Jobs