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05-Aug-2024<h4>Digital Repository Coordinator</h4>Harvard Library 66374BRJob SummaryHarvard Library (HL) Open Scholarship and Research Data Services (OSRDS) seeks an innovative, collaborative, and motivated individual to join its team to support Harvard’s open-access, institutional repository DASH (Digital Access to Scholarship at Harvard). Managed by OSRDS, DASH contains nearly 60,000 works and sees over 5 million+ downloads per year. Reporting to the Senior Repository Manager (SRM), the Digital Repository Coordinator will perform a range of activities focused on growing the scope and reach of DASH, within both the university’s scholarly and global user communities, helping to make academic research produced at Harvard available to anyone, anywhere, for free.&nbsp;The Digital Repository Coordinator serves as the front-line representative for OSRDS to help increase the awareness and visibility of DASH within and beyond the University by educating faculty; faculty assistants; graduate and undergraduate students; and library staff about DASH and its benefits through presentations, office hours, one-on-one tutorials, and printed and digital media. The Digital Repository Coordinator will assist Harvard scholars in depositing their scholarship; maintain repository communities and collections; liaise with university user groups, admins, and technical partners to maintain our repository; and continuously improve repository workflow, data quality, and reporting tools. In close partnership with the SRM, the Digital Repository Coordinator will assist with repository migration, collection, and service strategies, including electronic dissertations and theses (ETD) efforts and other repository-based collaborations within OSRDS, HL, and externally.OSRDS offers and aids the Harvard community by providing custom support to researchers across the lifecycle of their research outputs. They support the open-access policies adopted by faculty at every Harvard school, advise on the orderly deposit and archiving of research outputs in the most appropriate repository, and promote standards in metadata schema and description practices to enhance discovery. Additionally, they investigate and implement new models for scholarly publishing, including services and infrastructure that leverage current repository work. They collaborate with peers to design forward-looking repository models to provide open access to scholarship.Position Description<ul><li>Facilitate Harvard-based deposits into DASH, including bibliographic research, metadata creation, licensing, and troubleshooting.</li><li>Ensure the smooth day-to-day operation of DASH, tracking and reporting technical and operational issues.&nbsp;</li><li>Assist Faculty, faculty assistants, department admins, graduate and undergraduate students, and DASH community and collections administrators with deposit processes through trainings, office hours, one-on-one tutorials.&nbsp;</li><li>Continuously improve repository workflow, data quality, documentation, and reporting tools, expanding the content and reach of DASH.</li><li>In collaboration with the SRM and Library Technology Services (LTS), identify key operational and service issues and use judgment to recommend solutions.</li><li>Under the direction of the SRM, conduct repository user-needs analysis, product evaluation, selection, customization, vendor relations, testing, implementation and support.</li><li>Collaborate on new OSRDS programs and outreach across the university, including HL’s Open Access Week activities and other initiatives.&nbsp;</li><li>Participate in Harvard University, HL, and external committees, programs, governance, and communities of practice.</li><li>Serve as member of team supporting the electronic submission of dissertations and theses (ETDs), including information sessions and presentations to graduate students.&nbsp;</li><li>Participate in other OSRDS tasks or projects as assigned.</li><li>May supervise student workers and interns.</li></ul>Basic Qualifications<ul><li>Minimum of five years of library or digital repository experience</li><li>Bachelor’s degree is required or equivalent</li></ul>Additional Qualifications and Skills<ul><li>Experience working with DSpace repository preferred.</li><li>Master’s degree in library science preferred.</li><li>Customer service orientation.&nbsp;</li><li>Working knowledge of library metadata standards preferred.&nbsp;</li><li>Excellent interpersonal, oral, and written communication skills, and ability to work effectively with culturally diverse users and colleagues.</li><li>Experience managing complex projects preferred.&nbsp;</li><li>Excellent attention to detail.</li><li>Strong analytical skills and flexible problem-solving abilities.</li><li>Able to work independently and as part of multiple teams; collaborative; flexible.</li><li>Demonstrated commitment to equity, diversity, inclusion, belonging and antiracism (EDIBA).</li><li>Capacity to thrive in an environment of change.</li><li>General knowledge of copyright laws and fair use preferred.</li></ul>Working Conditions<ul><li>The position will be based on our campus in Cambridge, MA. There may be the opportunity for a flexible or hybrid work model compliant with Harvard University remote work policies.</li><li>Work location is responsive and subject to change based on business needs.</li></ul>BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include:<ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li>Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li>Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li>Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionGeneral Administration Department Office LocationUSA - MA - Cambridge Job Code403040 Coordinator II Work FormatHybrid (partially on-site, partially remote) Sub-Unit------------ Salary Grade055DepartmentOpen Scholarship and Research Data ServicesUnion55 - Hvd Union Cler &amp; Tech Workers Time StatusFull-time Pre-Employment ScreeningCriminal, Education, IdentityCommitment to Equity, Diversity, Inclusion, and BelongingAcross the Harvard Library, our work is enriched by our diverse campus community. Our unique and wide-ranging abilities, experiences, and perspectives are integral to achieving Harvard University’s mission of excellence in research, teaching, and learning for our patrons, our collections, and our workplace. We believe that an inclusive environment that cultivates and promotes understanding, respect, and collaboration across our diverse workforce enables our success. We invite individuals with diverse backgrounds, experiences and abilities to be a part of our community of over 700 staff members. Our work with faculty, students and researchers to explore answers to intellectual questions, enduring and new, and to seek solutions to the world’s most consequential problems, requires that we not only reflect, but also champion our diverse society. Harvard Library inspires collaboration, reflection, experimentation, and discovery connecting users to related disciplines and to University-wide teaching resources. The Library engages users through curated discovery, digital collections, reimagined physical space, and specialized research support.&nbsp; Today, Harvard Library’s holdings range from traditional print collections to rapidly expanding access to digital resources. Harvard Library provides the University's faculty, students, and researchers—now and in the future—with exceptional experiences and comprehensive access to these materials.&nbsp; Learn more about our contributions to the academic enterprise by visiting us at&nbsp;<a href="http://library.harvard.edu&nbsp;and" target="_blank">http://library.harvard.edu&nbsp;and</a> about the Harvard University community at&nbsp;<a href="http://hr.harvard.edu/why-harvard" target="_blank">http://hr.harvard.edu/why-harvard</a>. The Harvard Library is a proud member of the Association of College &amp; Research Libraries (ACRL) Diversity Alliance.&nbsp;EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-MG1

Harvard University FAS Human Resources

Digital Repository Coordinator

Project Analyst Job ID: 11072 Location: El Paso, TX Full/Part Time: Full Time Regular/Temporary: $RegTemp FLSA Status Exempt Posting End Date Open Until Filled. Earliest Start Date As Soon As Possible. Salary $40,908 annually. Hours per Week 40.00 Standard from 8:00 AM to 5:00 PM Hiring Department Vice President for Business Affairs Please Note Note: The primary accountabilities below are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or some of the primary accountabilities listed below. Specific tasks or responsibilities will be documented in the incumbents' performance objectives as outlined by the incumbents' immediate supervisor or manager. This position is security-sensitive and subject to Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information. Required Application Materials A resume, letter of interest, and a list of 3 professional references are required in order to apply. Purpose of Position Analyzes activities of designated projects to ensure that goals and objectives are accomplished within the prescribed period and funding. Performs complex (journey-level) project analyst work. Essential Functions Assists with managing the open records process for requests subject to the Texas Public Information Act (TPIA) and coordinates responses to these requests in compliance with the Texas Government Code. Interprets open records requests and coordinates campus-wide effort to identify all responsive documents. Works with legal counsel as needed. Maintains Open Records database; prepares and submits monthly report to the Texas Attorney General's Office; attends Open Government Conference annually to ensure knowledge of and compliance with new or modified legislation affecting the Act. Maintains and manages confidential files and the office's filing system. Ensures compliance with records retention policies and regulations. Converts paper files to digital format in accordance with established filing protocols. Assists with administration of institutional insurance policies, including review and processing of claims, maintaining insurance-related databases, purchasing additional insurance coverages as needed, and processing insurance premium payments. Processes various business transactions recorded in University's accounting system, including deposits and distribution of charges to accounts. Serves as back up for front desk coverage. maintains high degree of confidentiality on all sensitive information to which this position is privy. Proficiency with all Microsoft Office software and able to learn and use institutional software systems. Complies with all State and University policies. Other duties may be assigned. In accordance with the organization's objectives, policies, and applicable laws, may provide limited supervision to student employees. Required Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum Education required: Bachelor's degree from four-year college or university within area of assigned responsibility. Minimum Experience required: Three years related experience to the statement of duties and responsibilities; or equivalent combination of education and experience. Preferred Qualifications Proven ability to communicate professionally and effectively with external constituents and University staff at all levels. Demonstrated success in roles requiring analytical skills and attention to detail. Experience with policy analysis. Thorough understanding or prior experience with the Texas Public Information Act. Bilingual (English/Spanish) Working Conditions The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand and sit; use hands to feel; reach with hands and arms; walk; and talk or hear. The employee must occasionally lift and move up to 25 pounds. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. EO/AA Statement In keeping with its Access, Excellence, and Impact mission, The University of Texas at El Paso is committed to an open learning and working environment that honors the talents, respects the differences, and nurtures the growth and development of all. We seek to attract faculty and staff who share our commitment. The University of Texas at El Paso is an Equal Opportunity / Affirmative Action Employer. The University does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, genetic information, veteran status, or sexual orientation and gender in employment or the provision of services in accordance with state and federal law. Discrimination on the basis of sex includes an employee's or prospective employee's right to be free from sexual harassment under Title IX of the Higher Education Amendments of 1972. For accommodation information for employees and applicants with disabilities, please contact UTEP's Equal Opportunity Office at <a href="https://apptrkr.com/get_redirect.php?id=5485850&amp;targetURL=mailto:eoaa@utep.edu" target="_blank">eoaa@utep.edu</a>. To apply, visit <a href="https://apptrkr.com/5485850" target="_blank">https://zahr-prd-candidate-ada.utshare.utsystem.edu/psp/ZAHRPRDADA/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&amp;Action=U&amp;FOCUS=Applicant&amp;SiteId=2&amp;JobOpeningId=11072&amp;PostingSeq=1</a> jeid-efb79e1c1c2b894c9b7535751cf762c2

The University of Texas at El Paso

Project Analyst

Nursing Communications Coordinator Job ID: 11540 Location: El Paso, TX Full/Part Time: Full Time Regular/Temporary: $RegTemp About UTEP UTEP is a comprehensive public research university that is increasing access to excellent higher education. We advance discovery of public value and positively impact the health, culture, education, and economy of the community we serve. The University of Texas at El Paso is America's leading Hispanic-serving university. Located at the westernmost tip of Texas, where three states and two countries converge along the Rio Grande, 84% of our 24,000 students are Hispanic, and more than half are the first in their families to go to college. UTEP offers 172 bachelor's, master's and doctoral degree programs at the only open-access, top-tier research university in America. Position Information Hiring Department: College of Nursing Posting End Date: Open until filled. Hours: 40 hours per week, standard Monday- Friday 8:00am- 5:00 pm, Flexibility is required on evenings and/or weekends. FLSA status: exempt Earliest Start Date: As soon as possible. Salary: Commensurate with education and experience Required Application Materials: <ul><li>Resume</li><li>Cover Letter</li><li>List of three references</li></ul> The primary accountabilities are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or some of the primary accountabilities listed. Specific tasks or responsibilities will be documented in the incumbents' performance objectives as outlined by the incumbents' immediate supervisor or manager. This position is security-sensitive and subject to Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information. A valid driver's license issued by the State where the applicant resides and insurability as defined in UTS 157 may be required to perform the position's essential functions. Purpose of Position Under minimal supervision, provides coordinating services, keeps official records, and executes administrative policies determined by or in conjunction with other officials, within area of assigned responsibility. Essential Functions Creates written content for web, brochures, and other communication channels as needed for the College of Nursing. Oversees the planning, development, and production of graphics and electronic materials aimed at the recruitment and retention of College of Nursing students. Ensures that all information is correct, has been vetted through proper channels and follows the University and Associated Press style guidelines. Understands University and College of Nursing messaging and incorporates those messages across all communication channels. Acts as a liaison between University Division of Marketing and Communications and College of Nursing for communication and marketing needs. Coordinates projects among various stakeholders, manages multiple deadlines and maintains consistent quality standards. Implements tactics to help partners achieve objectives and outcomes. Assures that communication activities in specific College of Nursing departments integrate with overall College and University messaging and strategic goals. Working with the College of Nursing Dean, creates a strategic communication and marketing plan for the College of Nursing. Annually evaluates progress and makes adjustments accordingly. Works collaboratively with photographers, designers, webmasters, video and media relations team to disseminate information to internal and external audiences. Assists College of Nursing staff with community and media relations activities, and special events as needed. Knowledge of all Microsoft Office software and able to learn and use institutional software systems. Complies with all State and University policies. Other duties may be assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Required Qualifications: Education: Bachelor's degree and Experience: Three years of related experience to the statement of duties and responsibilities; or equivalent combination of education and experience. Additional Information The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee must frequently stand and walk. The employee must regularly sit; use hands to feel; reach with hands and arms; and talk or hear. The employee must lift and move up to 10pounds. The noise level for this work environment is usually moderate. In keeping with its access, excellence and impact mission, The University of Texas at El Paso is committed to an open, diverse, and inclusive learning and working environment that honors the talents, respects the differences, and nurtures the growth and development of all. We seek to attract faculty and staff who share our commitment. The University of Texas at El Paso is an Equal Opportunity / Affirmative Action Employer. The University does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, genetic information, veteran status, or sexual orientation and gender in employment or the provision of services in accordance with state and federal law. Discrimination on the basis of sex includes an employee's or prospective employee's right to be free from sexual harassment under Title IX of the Higher Education Amendments of 1972. For accommodation information for employees and applicants with disabilities, please contact UTEP's Equal Opportunity Office at <a href="https://apptrkr.com/get_redirect.php?id=5485858&amp;targetURL=mailto:eoaa@utep.edu" target="_blank">eoaa@utep.edu</a>. To apply, visit <a href="https://apptrkr.com/5485858" target="_blank">https://zahr-prd-candidate-ada.utshare.utsystem.edu/psp/ZAHRPRDADA/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&amp;Action=U&amp;FOCUS=Applicant&amp;SiteId=2&amp;JobOpeningId=11540&amp;PostingSeq=1</a> jeid-4c13218bf01f3c4fb3b152230613b5ff

Nursing Communications Coordinator

Project Manager-Senior P&amp;C Job ID: 12087 Location: El Paso, TX Full/Part Time: Full Time Regular/Temporary: $RegTemp About UTEP UTEP is a comprehensive public research university that is increasing access to excellent higher education. We advance discovery of public value and positively impact the health, culture, education, and economy of the community we serve. The University of Texas at El Paso is America's leading Hispanic-serving university. Located at the westernmost tip of Texas, where three states and two countries converge along the Rio Grande, 84% of our 24,000 students are Hispanic, and more than half are the first in their families to go to college. UTEP offers 172 bachelor's, master's and doctoral degree programs at the only open-access, top-tier research university in America. Position Information Hiring Department: Planning and Construction Posting End Date: Open until filled. This posting may close once a sufficient number of qualified applications have been received. Hours: 40 hours per week, standard Monday- Friday 8:00am- 5:00pm, flexibility is required on evenings and weekends FLSA status: exempt Earliest Start Date: As soon as possible. Salary: Commensurate with experience and education. Required Application Materials: <ul><li>Resume</li></ul> The primary accountabilities are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or some of the primary accountabilities listed. Specific tasks or responsibilities will be documented in the incumbents' performance objectives as outlined by the incumbents' immediate supervisor or manager. This position is security-sensitive and subject to Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information. A valid driver's license issued by the State where the applicant resides and insurability as defined in UTS 157 may be required to perform the position's essential functions. Purpose of Position Provides leadership, guidance, and coordination in all aspects of project management. Responsible for the overall outcome of the estimates and schedules for all project proposals and negotiations. Responsible for the day-to-day management of all aspects of capital improvement projects from conception to completion and through occupancy by the University client, ensuring that the goals of project planning, design, budgets, schedules, and construction are met within prescribed time frame and funding as agreed by the University and their representatives. Responsible for complying with all policies, mandates, and instruction given by the Associate Director and/ or by the Director for Planning and Construction. Essential Functions Participates in campus master planning, capital improvement planning, and architectural space planning as assigned. Develops project planning and programming documentation to gain approval from the University and its appropriate management level including the Director of Planning and Construction. Prepares requests for proposals and conducts all necessary meetings to facilitate hiring consultant services with the approval of the Director for Planning and Construction or designated agent. Serves as the University representative on larger facility projects managed by the University of Texas System Office of Capital Projects (OCP), conveying the needs and vision of the institution. Participates in coordinating with architecture/engineering firms in developing design criteria and reviewing layout and detailed drawings. Communicates effectively with clients, suppliers, and contractors to identify needs and evaluate alternative business solutions and strategies for project completion. Prepares contractual agreements as necessary to facilitate hiring consultant services with the approval of the Director for Planning and Construction or designated agent. Manages programming, design, bidding, and construction of new facilities, additions, and renovation projects as assigned. Concurrently manages multiple simple to complex projects from inception through project close-out. Manages collaborative project development processes. Coordinates with proponent groups and committees to facilitate rational facility planning, budgeting, and scheduling. Conducts all pre-design meetings with the project team, including discussing the end-users and contractor's roles and responsibilities. Responsible for keeping the Construction Manager informed of all issues and communications throughout the life of the project. Responsible for scope, budget, and schedule development and the day-to-day management of all assigned projects. Works collaboratively with the assigned Construction Manager to ensure that the budgets and schedules are reasonable and achievable. Coordinates and partners with project personnel to establish the plan, document the scope, and develop project schedules. Ensures projects are completed as scheduled and government regulations and health and safety requirements are maintained. Prepares and maintains detailed engineering and construction schedules including development of critical path and project proposals. Ensures the maintenance of all essential documentation. Evaluates scope changes, cost trends, additional work orders, and other elements. Gathers and reviews data, concerning facility modifications, including requested modifications, University policies, regulatory requirements and required completion dates. Accomplishes operational objectives by providing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, quality, and customer service standards; resolving problems, completing audits, identifying trends; determining system improvements, and implementing change. Meets financial objectives by forecasting requirements; preparing project budgets, scheduling expenditures, analyzing variances, and initiating corrective actions. Knowledge of all required electronic software programs necessary to perform duties of the position, including but not limited to current versions of Microsoft Office, Microsoft Project, Bluebeam Revu, AutoCAD, Sketchup, and be able to learn and use institutional software systems. Complies with all State and University policies. Other duties may be assigned. Supervisory Responsibilities Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Required Qualifications: Education: Bachelor's degree from a four- degree College or University in Architecture or Engineering and Experience: Ten years of experience related to statement if duties and responsibilities; or equivalent combination of education and experience Preferred Qualifications: Education: Master's degree in Architecture, Engineering, or related Construction Disciplines and Experience with Institution of Higher Education projects preferred, State License to practice Architecture or Engineering Additional Information The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee must frequently stand and walk. The employee must regularly sit; use hands to feel; reach with hands and arms; and talk or hear. The employee must lift and move up to 25pounds. The noise level for this work environment is usually moderate. In keeping with its access, excellence and impact mission, The University of Texas at El Paso is committed to an open, diverse, and inclusive learning and working environment that honors the talents, respects the differences, and nurtures the growth and development of all. We seek to attract faculty and staff who share our commitment. The University of Texas at El Paso is an Equal Opportunity / Affirmative Action Employer. The University does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, genetic information, veteran status, or sexual orientation and gender in employment or the provision of services in accordance with state and federal law. Discrimination on the basis of sex includes an employee's or prospective employee's right to be free from sexual harassment under Title IX of the Higher Education Amendments of 1972. For accommodation information for employees and applicants with disabilities, please contact UTEP's Equal Opportunity Office at <a href="https://apptrkr.com/get_redirect.php?id=5485880&amp;targetURL=mailto:eoaa@utep.edu" target="_blank">eoaa@utep.edu</a>. To apply, visit <a href="https://apptrkr.com/5485880" target="_blank">https://zahr-prd-candidate-ada.utshare.utsystem.edu/psp/ZAHRPRDADA/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&amp;Action=U&amp;FOCUS=Applicant&amp;SiteId=2&amp;JobOpeningId=12087&amp;PostingSeq=1</a> jeid-31595ab8471430499da94c5de03a61c9

Project Manager-Senior P&C

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.The Enterprise Platforms Loyalty and Benefits organization is looking for a talented and enthusiastic Product Owner to be a part of Offers Domain that manage Amex Offers globally. Apart from the existing customer journeys, there is a 3-year roadmap for Amex Offers Transformation which includes expanding Amex Offers into a modular and hybrid model which supports third party engagements. These responsibilities will include lead the transformation activities and build capabilities with their peer product managers across the Offers domain. As the Product Owner, you will manage a scrum team that owns a set of capabilities and will collaborate with Product Managers and Senior Product Managers to execute on a roadmap and deliver on priority features and stories. Responsibilities:<ul><li>Analyzes, researches, and supports the development of new and modified software capabilities</li><li>Supports Product Managers for new products or modifications to existing products</li><li>Manage a scrum team and work with product peers on the allocation of scrum team capacity by translating features into prioritized user stories.</li><li>Creates and maintains a product backlog for a specific product and ensures user stories are aligned to underlying product outcomes. </li><li>Track and communicate progress of the user stories or features to stakeholders</li><li>Identifies technical problems and facilitates resolution of straightforward risks, issues, and changes tied to product management initiatives and processes.</li><li>Documents updates in risks, issues, and changes as identified.</li><li>Acts as a point of contact for internal inquiries. Escalates findings or issues to Senior Product Managers or leader</li><li>Full participation in and support of agile practices and ceremonies to reinforce the agile transformation of the delivery team.</li><li>Work collaboratively across various stakeholder groups, including Loyalty, Marketing, Merchant, channel partners, technologies, and compliance, to envision and deliver Offer requirements.</li><li>Build robust understanding of Amex Offers as well as competitive landscape while on the job</li></ul>Minimum Qualifications: <ul><li>Minimum 2 years experience as an associate product owner </li><li>Familiarity with Agile tools like Jira and Rally</li><li>Proficient knowledge of Agile and Scrum development methodologies and IT project management</li><li>Team skills, including ability to establish and maintain effective working relationships with engineers within a scrum team and with other product owners</li><li>Excellent communication and collaboration skills to consult with various stakeholders and drive to optimal requirements</li><li>Strong problem structuring and solving skills for straightforward problems</li><li>Project management skills: ability to execute and track work of the team, identify risks and escalating in a timely manner</li><li>Experience working in building large-scale, high-performance backend solutions is preferred</li><li>Knowledge of Change Management practices is desirable</li><li>Bachelor’s Degree required</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Senior Associate - Digital Product Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp; Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp; American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp; And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp; Find your place in technology of #TeamAmex.The Global Loyalty &amp; Benefits product vision is to enable customers to get rewarded for choosing Amex. Our team enables much of the product value used by our Cardmembers every day, such as earning points every time you use your card, redeeming those rewards including Membership Rewards Points, accessing lounges and fast track services while travelling, and receiving the benefits from elite hotel guest status.We are hiring a Manager - Digital Product Management to lead teams to build new Rewards capabilities for our customers, and to help us transform existing capabilities into a modern technology architecture. You will play a key role in shaping a product strategy and prioritizing the product features to build. You will also lead product delivery, from crafting the roadmap through to the launch of features and ongoing iteration once live. We’re hiring creative problem-solvers to help us raise the bar. We believe in inclusion &amp; diversity and the power of relationship and collaboration to deliver the best experiences for our global customers.Responsibilities:<ul><li>Build a robust understanding of the Loyalty domain and the technology platforms we use.</li><li>Lead and own the delivery of new Loyalty capabilities and initiatives.</li><li>Manage work allocation of scrum teams by translating features into prioritized user stories, along with tight coordination with Product Owners.</li><li>Lead transformational initiatives to modernize Loyalty technology platforms, working within tight modernization timelines and commitments.</li><li>Manage a roadmap/backlog that brings others with you – collaborating with multiple teams on the targeted outcomes and ideas, and then delivering upon those outcomes.</li><li>Support leadership in developing a platform strategy, in the sizing of development efforts, and PI planning.</li></ul>Minimum Qualifications:<ul><li>Experience in Product Management, preferably in software product management throughout the product lifecycle; from discovery to optimization, product delivery and maintaining product health.</li><li>Experience with agile and iterative software development methodologies.</li><li>Excellent communicator and collaborator, experienced working in teams and influencing others without authority, leveraging insights and data to earn the trust and confidence across a wide range of partners throughout the organization.</li><li>Adaptability and flexibility when initiatives need to deviate from original plans or shift direction based upon changing needs and priorities.</li><li>Experience in transforming and modernizing technology platforms is preferred.</li><li>Knowledge of Loyalty Programs and associated products is preferred.</li><li>Bachelor’s Degree required; Bachelor’s (or comparable experience) in computer science, engineering or a related technical discipline required. Master’s degree preferred. </li><li>Must travel to office a minimum of three days per week, in alignment with team days.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Manager-Digital Product Management

02-Aug-2024<h4>Strategic Initiatives Project Manager</h4>Campus Services 66535BRJob SummaryEnergy &amp; Facilities (E&amp;F) operates and manages Harvard’s energy supplies, district energy plants, and utility infrastructures on the Cambridge/Allston campuses, as well as a 24/7 facilities-related call, alarm monitoring, and dispatch center. E&amp;F also provides a broad portfolio of labor-based services, including primary building maintenance, landscape, fire safety, custodial, and event support services to a large portion of the University, as well as engineering and technical services. &nbsp;All services are provided in strict accordance with regulatory requirements and customer-determined scopes, with cost recovery almost exclusively through a fee-for-service model. &nbsp;E&amp;F provides services through two operating departments, Engineering &amp; Utilities (E&amp;U) and Facilities Maintenance Operations (FMO). The Strategic Initiatives Project Manager supports E&amp;F’s Senior Leadership Team and, working directly with the Managing Director, is responsible for managing a portfolio of strategic projects/initiatives that advance operational excellence and the effectiveness of E&amp;F in providing services to internal customers and stewardship of university assets.&nbsp;Position Description<ul><li>Responsible for managing strategic projects and initiatives for the Managing Director that advance operational excellence and the effectiveness of E&amp;F in providing services to internal customers and stewardship of university assets.</li><li>Support Managing Director to help establish clear and achievable goals that align with E&amp;F’s strategic direction.</li><li>Works closely with E&amp;F leadership to align strategic initiatives with E&amp;F’s strategic direction.</li><li>Directly manages and oversees all aspects of multiple concurrent strategic projects/initiatives from inception to completion, ensuring projects are delivered on time and achieve desired business outcomes/benefits realization. &nbsp;</li><li>Able to work on multiple concurrent projects, balancing competing priorities and demands on resources across groups.</li><li>Conducts stakeholder interviews to understand and refine business needs and to define project scopes, objectives, and benefits to be realized. &nbsp;</li><li>Partners with Business Operations Analyst to understand supporting data, analysis, and reporting needs associated with initiatives/projects. &nbsp;Engages support from Business Operations Analyst and includes them on all project teams as appropriate.</li><li>Develops comprehensive project plans including timelines, budgets, resource requirements, milestones, deliverables, dependencies, and risk assessments.</li><li>Establishes governance structure that defines roles, responsibilities, and processes for decision making and accountability.</li><li>Coordinates and integrates activities across multiple projects to ensure cohesive progress and synergy.</li><li>Facilitates regular status meetings to track progress, identify roadblocks, and resolve issues promptly.</li><li>Communicates program/project performance regularly with executive sponsors and stakeholders through written updates and presentations to manage expectations, address concerns, and gain ongoing support.</li><li>Monitors risks, issues, budget, and schedule on an ongoing basis. Ensures projects are delivered on schedule and within budget, proactively managing changes to scope, timeline, and budget as needed. &nbsp;Continuously monitors program performance against objectives and KPI’s and evaluates outcomes to ensure goals are met.</li><li>Conducts post-implementation reviews on all projects to validate outcomes, capture lessons learned, identify areas for process improvement, and integrate learnings into future projects.</li><li>Maintains project documentation in centralized systems and prepares comprehensive project closing reports.</li><li>Drives change management, adoption, and benefits tracking across all program workstreams.</li><li>Manages relationships with supplemental project managers (e.g.: an external PM resource) as needed/ if assigned. &nbsp;</li><li>Demonstrates, promotes, and is guided by the mission, vision, and values of the organization; advancing the University’s mission of teaching and research by partnering to provide stewardship, strategies, and services that create exceptional community experiences. &nbsp;Always acts in the University’s best interest.</li><li>Performs other tasks as assigned. &nbsp;</li></ul>Basic Qualifications<ul><li>Bachelor's degree in Business Administration, Project Management or related field required or equivalent relevant experience in lieu of a degree. &nbsp;</li><li>7 years of experience leading complex strategic initiatives and process improvement projects from start to finish. &nbsp;</li><li>Expertise developing program charters, roadmaps, benefit management and change enablement. Strong analytical, organizational and time management skills with attention to detail; experience developing budgets, resource plans, status reports and managing project portfolios; expertise with all phases of the project life cycle including initiation, planning, execution, monitoring/controlling, and closeout; experienced in change management practices to drive organizational adoption and benefits realization.&nbsp;</li></ul>Additional Qualifications and SkillsAdditional Skills and Qualifications: &nbsp;<ul><li>Must be flexible, initiative-taking, possess excellent organizational and presentation skills; be able to multitask in a fast-paced environment with ability to adapt; and be able to think and work well independently without supervision and as a member of a team.</li><li>Must be an effective leader and able to work in a collaborative environment; must have advanced strategic thinking and project management skills.</li><li>Must be an effective problem-solver with the ability to quickly understand complex business needs. &nbsp;Skilled at being detailed and communicating effectively and articulately in both spoken and written Ability to develop strong relationships with operational teams and be an influencer within the organization, advocating for accomplishment of goals and operational efficiencies. &nbsp;</li><li>Demonstrated abilities in management, planning, and creative problem solving; advanced written and oral communications skills required; this position requires close involvement in the operations of the department and a high degree of initiative and ability to work in a complex organizational structure. &nbsp;Experience in collaborative approaches in a matrix-managed environment, and across multiple and diverse groups; practical problem solving and strategic thinking skills; critical thinking and excellent analytical and organizational skills ensuring attention to detail and accuracy are required.</li><li>Demonstrated advanced skills in communication, collaboration, and executive presence. &nbsp;</li><li>Demonstrated ability to work both collaboratively and independently. Proven ability to influence outcomes without direct authority.</li><li>Strong leadership, analytical and strategic thinking skills; experience managing portfolios, reporting program KPIs and optimizing resource allocation. Proven ability to oversee teams, budgets and schedules across interdependent workstreams. &nbsp;Advanced ability to present findings and insights concisely, objectively, and accurately.</li><li>PMP or similar project management certification preferred.</li></ul>Technology Skills Required: &nbsp;<ul><li>Expert user of Microsoft Office (including MS Project), SharePoint, and other project management and collaboration software (e.g.: Smartsheet).</li><li>Experienced with dashboards and business intelligence tools for reporting/analysis/data driven decision making. &nbsp;</li><li>The ability to learn and quickly become highly proficient with new systems and software is essential.&nbsp;</li></ul>Physical Requirements<ul><li>Ability to perform repetitive tasks such as data entry along with strong visual acuity required.&nbsp;</li><li>Must be able to walk up and down stairs repeatedly and routinely walk between campus buildings and across campus areas.&nbsp;</li></ul>Working ConditionsWork Format:&nbsp; &nbsp;This is a hybrid position, with a minimum of three days per week worked on-campus in Cambridge, Massachusetts. &nbsp;Up to two days per week may be able to be performed remotely, however business needs at the time will determine this. &nbsp;Work location is responsive and subject to change based on business needs.&nbsp;Additional InformationEmergency Status Designation: &nbsp;Critical Operations Personnel (required to provide on-site support during emergency situations as determined by management).&nbsp;Work Format DetailsThis is a hybrid position that is based in Massachusetts. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionGeneral Administration Department Office LocationUSA - MA - Cambridge Job Code360058 Admin Offcr/SrIndiv Contrib Work FormatHybrid (partially on-site, partially remote) Sub-UnitEnergy &amp; Facilities Salary Grade058DepartmentEnergy and FacilitiesUnion00 - Non Union, Exempt or Temporary Time StatusFull-time Pre-Employment ScreeningEducation, Employment, IdentityScheduleMonday-Friday: 8:00am - 5:00pmCommitment to Equity, Diversity, Inclusion, and BelongingHarvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-RT1

Strategic Initiatives Project Manager

Salary Range:&nbsp;&nbsp;$77,265.00&nbsp;(Min.) -&nbsp;$100,445.00&nbsp;(Mid.) -&nbsp;$123,625.00&nbsp;(Max.)Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time. Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose. <h4>Job Summary</h4>The Business Analyst II works closely with business units to gain in-depth business understanding of customer’s business strategy processes, services, roadmaps and the content in which the business operates. The Business Analyst is focus-driven, focusing on strategy, collaboration, prioritization based on value off internal and external customers. The position consults and collaborates with internal and external customers to address any issues that are contributing to inaccurate or inefficient procedures/ processes within the Department. This position is key to understanding the documenting capabilities needed to address business challenges. It is responsible for reviewing end-to-end business processes to identify, address, and remediate operational and functional risks. This position conducts a strengths, weaknesses, opportunities, and threats (SWOT) analysis to identify opportunities to improve operational efficiency. It is responsible for a full range of activities leading small to large size projects, assist project managers on complex projects related to operational business functions affecting internal departments and external customers at market level.&nbsp; <h4>Duties</h4>Participate and contribute in multiple projects by completing and updating project documentation; managing project scope; adjusting schedules when necessary; determining daily priorities; ensuring efficient and on-time delivery of project tasks and milestones; follow escalation process; and managing customer relationships. Ensure data is valid and reliable; develop business process improvement; monitor and update software as needed; partner with internal and external customers to accomplish long-term business strategies and goals. &nbsp;Identify, create, and facilitate process design changes by conducting business and systems process analysis and design at a complex level; focusing on quality improvement and data management. &nbsp;Identify improvement opportunities (proactive and reactive).Oversee customer relationships and expectations through communication process; updating others through project paths. &nbsp;Support and align efforts to meet business and customer needs. Facilitate meetings, projects, and presentations to diverse audiences. &nbsp;Provide leadership to team members and peers, collaborating cross-functionally with others; articulate ideas and viewpoints to Senior Management, peers, and others; identify and initiate projects; manage resources; implement resolutions; and hold self-accountable for completing tasks and results. &nbsp;Provide a strategic asset to decompose strategy into value change initiatives.Maintain an up-to date knowledge of Information Systems to develop, execute, and improve corrective action plans by providing subject matter expertise and guidance to best business practices. &nbsp;Stay current with customer needs and strategies; utilize formal and informal written communication methods (BRDs, emails, PowerPoint presentations, Visio workflows, executive summaries, and project logs). &nbsp;Provide and support business solutions; build relationships with internal/external customers and key stakeholders; monitor project progress and results; provide project analysis and root-cause of operational issues.Demonstrate leadership and interpersonal communication skills by working collaboratively and effectively with peers, superiors and subordinates to accomplish objectives. Able to concisely, clearly and formally communicate complex concepts and formulate process solutions. Work as a subject matter expert and review all submitted problem and improvement reports; identify priority issues; evaluates opportunities for improvement, presents findings to supervisors for evaluation and prepares resolution work plan as directed. Develop and execute test plans. Monitor all solutions through to resolution.Perform other duties as assigned.&nbsp;<h4>Duties Continued</h4><h4>Education Required</h4>Bachelor's DegreeIn lieu of degree, equivalent education and/or experience may be considered.<h4>Education Preferred</h4>Master's Degree<h4>Experience</h4>Required: At least 3 years of experience in data analysis in a health or managed care environment.<h4>Skills</h4>Required:Proven ability to significantly impact process improvement and process management.Ability to document scope, project tasks in a clear and concise manner.Thorough understanding of relevant industry practices, techniques and standards.Must have a comprehensive understanding of business process/ life cycle management principles, theories and concepts.Strong problem-solving/ analysis skills.Proficiency in Microsoft Office applications, database management.Articulates relevant information and directions in an organized and concise manner.Strong interpersonal, verbal, and written communication skills; Understanding of effective communication concepts tools and techniques.Ability to conform to shifting priorities, demands, and timelines through analytical and problem-solving capabilities.<h4>Licenses/Certifications Required</h4><h4>Licenses/Certifications Preferred</h4><h4>Required Training</h4><h4>Physical Requirements</h4>Light<h4>Additional Information</h4>Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.This position is a limited duration position. The term of this position is a minimum one year and maximum of two years from the start date unless terminated earlier by either party. Limited duration positions are full-time positions and are eligible to receive full benefits. L.A. Care offers&nbsp;a wide range of benefits including<ul><li>Paid Time Off (PTO)</li><li>Tuition Reimbursement</li><li>Retirement Plans</li><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Volunteer Time Off (VTO)</li></ul>

L.A. Care Health Plan

Business Analyst II (ALD)

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Business Unit/Role Specific Info:In August 2020, American Express launched a new network in mainland China through our joint venture (JV), Express Company (EC). As the first foreign network to operate in China, this represents an exciting opportunity for Amex to compete in one of the largest and most advanced payments markets in the world. Following the commercial launch of the JV, the Enterprise China Management (ECM) team was created to focus on partnering with EC to build our business in China.The role will be embedded in the ECM team and will be focused on working with other American Express teams along with members of EC to build out capabilities, manage services and platforms provided to EC, and support longer-term initiatives for the business.How will you make an impact in this role?<ul><li>Support ongoing development and optimization of JV performance-tracking systems and processes (developing stakeholder engagement plans, conducting research to support opportunity evaluation, etc.)</li><li>Promote socialization of ECM initiatives throughout the enterprise (identify town hall showcase opportunities, improve internal visibility of local initiatives, etc.)</li><li>Share relevant insights on China consumer and industry trends.</li><li>Partner with colleagues across ECM to develop a deepened understanding of our business globally as well as within China.</li></ul>This position will be based in New York, NYMinimum Qualifications<ul><li>Currently enrolled in a full-time bachelor’s degree program</li><li>Students must have a graduation date between December 2025 and June 2026.</li></ul>Preferred Qualifications<ul><li>Proficiency in Mandarin strongly preferred</li><li>Proactive, highly organized self-starter with experience handling complex projects</li><li>Eagerness and ability to learn quickly, knowledge of payment networks and financial products a plus</li><li>Ability to focus on the big picture while being attentive to detail</li><li>Proven ability to drive workstreams and recommend clear next steps</li><li>Strong verbal and written communication skills</li><li>Ability to build relationships with business partners across a diverse set of cultures; international exposure / experience (particularly in Asia / China) a plus</li><li>Strong work ethic, flexibility to work across multiple time zones</li></ul>Our team will review completed applications on a rolling basis. We appreciate your patience while we consider your application and will be in contact with youSalary Range: $24.05 to $63.00 hourly + sign-on bonusThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries</li><li>Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)</li><li>Free and confidential counselling support through our Healthy Minds program</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees -&nbsp;Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window: <a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Campus Undergraduate - 2025  Enterprise China Management Summer Internship New York, NY

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Global Commercial Services (GCS) is the global leader in payment solutions for Small, Medium (SME) and Global and Large (G&amp;L) enterprises. The GCS team enables businesses globally to pay for and finance what they need to grow their businesses through a suite of payment and lending products, solutions for travel and everyday business spending, cross border payments, global currency solutions, and business financing.The objective of the&nbsp;GCS Control Management Risk ID, Assessment, Testing and Reporting team is to identify, assess, mitigate, and report on Operational Risk within BU processes for GCS to ensure adherence to regulatory standards, Amex policy and enhance the BU's resilience through managing a clear methodology of inherent and residual risk.GCS is looking for a Director of Control Management Risk Assessment to lead a diverse team of high-performing professionals focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.The Director, Control Management Risk Assessment will:<ul><li>Provide additional identification of risks throughout business processes and systems (along with business process owners)</li><li>Facilitate BUs in their risk assessments performance (e.g., Process Self Risk Assessments (PRSAs)) in addition to further assessments and testing / QA programs to ensure regulatory and internal standards are met (e.g., periodic PRSA reviews and update assessment criteria to align with regulatory updates)</li><li>Lead control monitoring (supplemental to BU process owners testing) and proactively communicate key OR trends, activities, and events to senior management, to facilitate informed decision-making</li><li>Proactively identify areas of high-risk for intervention (e.g., automated alerts generated for high-risk areas signal need for intervention and focus), including conducting independent quality assurance and vertical process testing</li><li>Compile thematic risk reporting (levels, trends, causes) to provide actionable insights to BU on current risk levels, emerging trends and root causes</li><li>Categorize controls and map against risks and processes (e.g., cross-BU process-control mapping)</li><li>Support BU with identification of risks and spotting areas where product changes or improved controls may be required within New Product Governance (NPG)</li><li>Champion risk management practices within the business</li><li>Develop risk dashboards and key risk indicators (KRIs) for ongoing monitoring</li><li>Develop risk profiles and maintain an updated risk register(s)</li><li>Be a key leader for sharing insights, better practices, themes, etc. across the enterprise</li></ul>Required Qualifications: <ul><li>6+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities</li><li>Excellent project management, communication, and interpersonal skills, with an ability to interact and obtain buy-in from senior BU/tech counterparts</li><li>Expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Experience within financial services industry</li><li>Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li><li>Demonstrated history and ability to manage large teams, spread over geographies and with varying backgrounds</li></ul>Preferred Qualifications:<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience in at least one of the following:&nbsp;</li></ul><ul><li><ul><li>Providing identification of operational risks throughout business processes and systems</li><li>Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met</li><li>Enhancing risk assessments and associated methodologies</li><li>Leading independent control monitoring, including identification of control improvements</li><li>Identifying areas of risk for intervention, including conducting independent quality assurance and process testing</li><li>Compiling thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes</li></ul></li></ul>ORMCMSalary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

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