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<h4>Service Supervisor - Maintenance&nbsp; &nbsp;</h4>Lydian Apartments - The Lydian 2590 Welton St Denver, CO 80205 This is a full time position, 40 hours per week - 7AM - 5PM Monday thru Friday15 Days PTO 11 Paid Holidays (including your birthday) 20% Rent Discount for Centerspace rents Volunteer Time Off each Quarter Medical/Dental/Vision/Life/AD&amp;D Benefits – 1st of Month after Start Date Centerspace Stock Purchase Plan (We are publicly traded – See NYSE ticker symbol: “CSR”) 401k match up to 5% match Tuition Reimbursement Centerspace was founded in Minot, North Dakota, in 1970. You can find our corporate support offices located in Minneapolis, Minnesota and in Minot North Dakota, along with onsite operations in six states. From Denver, CO to Minneapolis, MN, our company continues to grow throughout the Midwest, proudly providing apartment homes to thousands of residents, extending our vision to be the premier provider of apartment homes in vibrant communities by focusing on integrity and serving others.&nbsp; Centerspace is built around our employees.&nbsp; Our Mission and Vision unites our employees as one team.SummaryResponsible for the efficient administration of maintenance services and positive customer services for the Centerspace portfolio within the assigned region by performing the following duties personally or through maintenance staff&nbsp;&nbsp;Expectations Requires no supervision, able to self-direct and self-motivate completely.&nbsp; Prioritizes and sets deadlines.&nbsp; Assists others in prioritizing, setting deadlines, etc.&nbsp; Requires a high level of initiative, innovation and understanding of the big picture.&nbsp; Directs the work of others.&nbsp;&nbsp; Expected to be a mentor and resource to other maintenance staff.Essential Duties &amp; Responsibilities include the following:&nbsp; Other duties may be assigned. To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.&nbsp; The requirements listed below are representative of the knowledge, skill, and/or ability required.&nbsp; Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.Maintenance:<ul><li>Conducts property inspections and determines preventative maintenance requirements based on equipment and structural needs.</li><li>Complete minor and major repairs of mechanical or aesthetic issues to ensure the property is optimally functional, presentable, and safe.</li><li>Perform minor and major HVAC maintenance, such as replacing motors and bearings.</li><li>Change light bulbs, service flush valves, clean mechanical rooms, and plunge toilets.</li><li>Paint assigned areas and perform minor repairs to applicable areas.</li><li>Perform carpet repairs.</li><li>Demonstrate proficiency and respond appropriately to the building automation and security (including card access if applicable), fire, life, and safety systems.</li><li>Perform general building preventative maintenance to ensure equipment is safe and effective for use, and down time with equipment meets or exceeds established specifications.</li><li>Service and monitor the HVAC equipment.</li><li>Maintain the environmental conditions of spaces to ensure the tenant and common space environments are acceptable for optimum use.</li><li>Perform preventative maintenance on:<ul><li>HVAC</li><li>Electrical</li><li>Plumbing</li><li>Lighting</li><li>Doors, locks, and hardware</li><li>Wall treatments</li></ul></li><li>Provide assistance to the Community Manager and/or Regional Manager to ensure that tenant improvements are accurate and address concerns with appropriate contact, such as construction or tenant.</li><li>Monitor and maintain tools.</li><li>Perform assigned duties as prescribed in safety manuals.</li><li>Respond to test situations accurately.</li><li>Maintain sufficient technical and industry contacts and knowledge.</li><li>Participate in after hours on-call programs.</li><li>Assist outside contractors with major inspections.</li><li>Serve as a key contact between the Regional Manager, Community Managers, and tenants.</li><li>Apply current knowledge or devise creative solutions to proactively resolve issues.</li><li>Utilize any tools and/or processes implemented by the organization to assure adherence to quality standards.</li><li>Participate in capital improvements.</li><li>Completes pre-moveout and moveout inspections.</li><li>Responsible for scheduling apartment turnovers in advance to achieve completion within five days of moveout (average).</li></ul>Administrative:<ul><li>Maintain operating logs and record temperatures, pressures, and chemical level of heavy equipment such as chillers and boilers.</li><li>Complete reports and perform various administrative duties to positively support completion of activities and projects.</li><li>Maintain accurate levels of inventory related to the building’s mechanical systems to ensure optimum levels of inventory are on hand and readily accessible when needed.</li><li>Purchase parts and supplies from vendors; review pricing for competitive rates for parts, services, and supplies.</li><li>Stock items when received.</li></ul>Cleaning:<ul><li>Clean up vacant areas.</li><li>Remove debris from the building and grounds.</li><li>Provide backup for Community Porter.</li></ul>Emergency Situations:<ul><li>Know and perform individual emergency procedures and duties as dictated by the site emergency procedure manual and the safety manual to ensure that actions promote the safety and security of the employees, occupants, and structures, and correct actions are demonstrated in test situations and actual emergencies.</li><li>Promptly respond to all emergency situations, fire alarms, and natural catastrophes.</li><li>Study and know the site-specific emergency manual(s).</li><li>Assist tenant and emergency personnel in swift and careful evacuations when appropriate.</li></ul>Other:<ul><li>Communicate and interact with property management and engineering staff for day-to-day operational issues.</li><li>Communicates regularly with vendors, equipment repair, maintenance, and tenants for day-to-day operational issues.</li><li>Analyze strengths and weaknesses of current products and services.</li><li>Brainstorm and research improvements and/or new products and services.</li><li>Participate in continuous improvement/quality initiatives and identify improvements to, and/or develop new, products, services, or processes to result in the discovery of more efficient and effective methods and/or new offerings.</li><li>Participate in cross-functional and interdepartmental meetings/teams.</li><li>Serve as a resource and collaborate with both internal and external customers by obtaining and sharing knowledge and information and coordinating actions and decisions with other departments in order to enhance individual and customer abilities to achieve quality results.</li><li>May be responsible for snow removal such as driving the plow or bobcat or shoveling snow and de-icing walkways, etc, depending on the property and need.</li><li>Assist and/or back up coworkers.</li></ul>Administrative: <ul><li>Complete reports and perform various administrative duties to positively support completion of activities and projects.</li><li>Maintain accurate levels of inventory related to the building’s mechanical systems to ensure optimum levels of inventory are on hand and readily accessible when needed.</li><li>Purchase parts and supplies from vendors; review pricing for competitive rates for parts, services, and supplies.</li><li>Stock items when received.</li><li>May participate in the budgetary process as requested by the Regional Manager.</li><li>May participate in employee discipline as requested by the Regional Manager.</li></ul>Leadership: This job has no direct supervisory responsibilities.&nbsp; Employee may delegate duties, train new employees, and serve as a mentor and resource for other maintenance staff, but will work in conjunction with the Community Manager or Regional Property Manager when appraising performance, disciplining employees, making hiring or firing decisions, or approving time worked.<ul><li>Oversees and directs the daily activities of maintenance staff, supportive services and vendors.&nbsp;</li><li>Together with Community Manager and/or Regional Manager, provides input regarding hiring, terminating, and supervising maintenance and custodial personnel.</li><li>Coordinates with Training Manager to formulate training policies, programs, and schedules, based on knowledge of identified training needs, company production processes, business systems, or changes in products, procedures, or services.</li><li>Recommends employees for participation in internal or external education and training programs.</li><li>Maintains records and prepares statistical reports to evaluate performance of maintenance personnel’s time and spending. Assist Training Manager in maintaining mandatory training records and licensing for maintenance and custodial staff.</li><li>Trains new maintenance and custodial staff of quality requirements and company policies and procedures.</li></ul>Equipment Issued If expected to carry a mobile phone, eligible for a monthly reimbursement or Centerspace issued phone, according to company policy.&nbsp; May have access to a shared company vehicle.&nbsp; Eligible for mileage reimbursement, according to company policy, when no Centerspace owned vehicle is available.Travel Required Some local travel may be required.Education &amp; ExperienceRequired:<ul><li>5+ years’ maintenance experience.</li><li>Demonstrated leadership capabilities.</li><li>Ability to prioritize tasks to ensure goals and time frames are met.</li><li>Exceptional customer-service skills; demonstrated ability to maintain strong working relations with both internal and external clients.</li><li>Demonstrated ability to manage multiple and complex operational matters on a daily basis.&nbsp;</li></ul>Preferred:<ul><li>Trade school education.</li><li>EPA, CPO and/or boilers operator’s license.</li><li>HVAC, electrical and plumbing certifications or licenses.</li></ul>Certifications and/or Licenses:&nbsp; Have or willing to attain EPA, CPO, and/or boiler operator’s license as required.Knowledge, Skills, &amp; Abilities<ul><li>Language Skills – Ability to read and interpret documents such as safety rules, operating and maintenance instructions, MSDS sheets, and procedural manuals. Ability to communicate effectively with supervisor, tenants and vendors.</li><li>Mathematical Skills – Ability to add, subtract, multiply and divide. Calculate figures and amounts such as proportions, percentages, area, ratios, circumference, and volume.</li><li>Reasoning Ability – Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.</li><li>Computer Skills – To perform this job successfully, an individual must be able to efficiently use and navigate on the internet and use web based timekeeping software. Experience with work order systems beneficial.</li></ul>Physical RequirementsWhile performing the duties of this job, the employee is required:<ul><li>Constantly (66-100% of the time) - to be on feet, stand, walk; bend, stoop, squat, kneel; use hands and fingers to grasp, grip, turn and feel; reach above shoulders, push, pull, lift and carry; operate equipment and tools; climb stairs and ladders; balance; and talk and hear or effectively and safely communicate. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Lift or move up to 25 pounds.</li><li>Frequently (33-66% of the time) - lift and/or move up to 75 pounds, write reports and drive vehicles.</li><li>Occasionally (1-33% of the time) - sit; lift and/or move more than 75 pounds, although usually with the assistance of another employee and/or equipment.</li></ul>Hourly range of $27.97/hr to $34.96/hr depends on experience&nbsp;

Centerspace

Service Supervisor - Maintenance

What's next for you is the first priority for us! With over 45 programs from associate to doctoral degrees, South University is a private institution dedicated to providing educational opportunities that spark the intellectual, social and professional development of a diverse student population.&nbsp;Our 120-year story—past, present and future—is a history formed by the many individuals who have developed the education and spirit of community that have become our pledge to the students, faculty, staff, alumni and supporters of South University. Online and at our 8 locations and 2 learning sites, we take pride in our welcoming environment; one-on-one support and personalized attention that helps students define goals and identify the means to pursue them. Our small classes feature hands-on experiences that not only shape students’ skills and excellence in their chosen fields but also shape their characters through encouraging community involvement, volunteerism and the pursuit of life-long learning.&nbsp;&nbsp; Visit <a href="http://www.southuniversity.edu&nbsp;today" target="_blank">www.southuniversity.edu&nbsp;today</a> to learn more about what makes us stand apart as a place to Belong, Believe and Become, a place where you can make a difference in the lives of students eager to learn and grow.South University, the right direction for a brighter future.Benefits:*Medical*Dental*Vision&nbsp;FSA/HSATuition Assistant Program&nbsp;Long/Short Term DisabilityLife InsuranceEmployee Assistance Program401K Match&nbsp;Generous Paid Time Off12 Paid Holidays* includes domestic partner coverageSUMMARY:Responsible for the academic quality, operational effectiveness, staff development, student retention, improvement and enrollment growth of the campus.&nbsp; Accountable for quality professional education for student and graduate success by leading the overall operational and educational functions of the campus.&nbsp; This position will lead the campus in creating a student-centered learning environment, and a campus culture of professionalism, teamwork, inclusiveness and respect among students, faculty and staff.&nbsp; Campus Executive Committee (EC) members are dotted- line indirect reports to this position and solid-line reporting to functional Associate Vice Chancellors (AVCs).KEY JOB ELEMENTS:<ul><li>Committed to uphold and demonstrate the highest level of integrity in all situations.</li><li>In important matters or decisions of significance for the campus or university, the Campus Director/Dean of Academic Affairs and Operations (DOAAO), the Associate Vice Chancellor (AVC) for Academic Affairs and the Associate Vice Chancellor (AVC) for Operations must collaborate and agree.&nbsp; </li><li>Through dotted-line supervision of campus functional leaders and collaboration with Vice Chancellors (VCs) and AVCs achieves the key outcomes of the campus. Key metrics include new student enrollment, student persistence (retention), B2B partnerships, affiliation agreements, budget plans, new programs, graduate employment rates, graduate starting salaries, graduate license/certification pass rates, and student and employee satisfaction.&nbsp; </li><li>Provide strong leadership and guidance with a focus on advancing educational quality, access, and student success. This will include building enrollment, outreach efforts, and delivering instructional and support services that meets the needs of students and communities served by the college.</li><li>Assure that all faculty and program directors are appropriately supervised, developed and evaluated.&nbsp; Review and act using data, including course surveys, faculty performance evaluations, course and academic program enrollment metrics, and student satisfaction indicators. </li><li>Operationally-minded and monitors reports, systems, policies, and procedures in order to ensure consistent and effective delivery of all academic programs and maximize enrollment and retention.</li><li>Effectively uses data to make decisions and direct the activity of self and others.&nbsp; Is technically skilled at report generation and problem solving.</li><li>Leads student retention improvement initiatives for each campus program achieving year-over-year improvement each year.&nbsp; Ensure an effective at-risk student monitoring and outreach system, quality academic and nonacademic support services, and a commitment to student success among faculty and staff.</li><li>Aligned with functional VCs and AVCs ensures strong human resources management through hiring, developing, leading and evaluating an effective management team, staff, and faculty.&nbsp; Manages campus succession plan and professional development program</li><li>Demonstrates an innovative and entrepreneurial approach to campus improvement.</li><li>Leads, participates in and coordinates campus outreach activities that generate enrollment through partnerships and affiliation agreements with other organizations.</li><li>Maintains a desirable, attractive and safe campus environment.&nbsp; Ensures facilities are well maintained. Assesses campus facility needs and ensures that the resources are planned for, acquired and properly implemented; provides input on utilization of resources.</li><li>Leads the campus in developing and maintaining strong relationships with alumni, community organizations, businesses and colleges/universities to maximize, partnerships, fundraising, alumni placement, new student recruitment and externship opportunities.</li><li>Maintain campus compliance with University, State, Federal and Programmatic policies and procedures.&nbsp; Plays a role with program leaders in preparing the campus for self-studies, focus visits, and comprehensive visits.&nbsp; Leads the campus in developing and nurturing relationships with regard to programmatic accreditation.</li><li>Supports institutional planning and research and outcomes assessment activities for the campus.&nbsp; Ensures discussion of research and outcomes at the campus, culminating in appropriate plans and actions. Takes an active leadership role in all departmental reviews conducted at the campus.</li><li>Other duties as assigned</li></ul>POSITION REQUIREMENTS:<ul><li>Experience – Minimum of seven years of highly successful experience in campus leadership roles. In addition, preference will be given to candidates that have at least two years of experience in a full-time campus director or president role. &nbsp;</li><li>Leadership- Demonstrated experience in leadership with engaging and managing teams.</li><li>Education – Doctorate from a regionally accredited institution preferred. Master’s degree required. Demonstrates ability to effectively lead faculty and staff in a doctoral degree-granting university.</li><li>Computer Skills – Experience with computerized administrative systems, including Microsoft. Skilled in the use of Excel.&nbsp; Proficient with the use of data to direct self and others.</li><li>Communication &amp; Analytical Skills – Ability to read, analyze, and interpret accreditation criteria, state agency regulations, academic journals, business reports, and legal documents.&nbsp; </li></ul>Ability to resolve inquiries and complaints, with guidance from others as appropriate, from employees, customers, regulatory agencies, or members of the business community.&nbsp; Ability to effectively present information to faculty, academic and campus leaders, corporate leaders, public groups, and boards of directors or trustees as applicable.&nbsp; Ability to write speeches and articles for publication that conform to prescribed style and format.Ability to TravelThe individual must be able to occasionally travel out of the campus area to participate in a variety of conferences and meetings. Frequent travel will be needed related to outreach and awareness activities, or in the development of community partnerships.&nbsp;ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe and assess. The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description. South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive.#LI-KH1 Apply Now <h4>Other details</h4><ul><li> Job Family All Positions</li><li> Pay Type Salary</li><li> Required Education Master’s Degree</li></ul>

South University

Campus Director & Dean of Academic Affairs & Operations

Insperity&nbsp;provides the most comprehensive suite of scalable HR solutions available in the marketplace with an optimal blend of premium HR service and technology. With more than 90 locations throughout the U.S., Insperity is currently making a difference for thousands of businesses and communities nationwide.Behind our success is the unshakeable belief in the value of our people. We value diversity, inclusivity and a sense of belonging. We celebrate work and life events, and we partner with our clients and communities to make great things happen.We have received recognition numerous times as a top place to work, most recently ranking on Glassdoor’s “Best Places to Work in the U.S. 2024” list, and U.S. News &amp; World Report’s “Best Companies to Work for 2024” list. In addition, we have been recognized for having one of the country’s Top 50 Midsize Early Talent Programs by RippleMatch’s 2024 Campus Forward Awards. There is no better time to be a part of Insperity, and our best work is yet to come. Learn more at Insperity.com.Why Insperity?Flexibility: Over 80% of Insperity’s jobs have flexibility. We want your time to have balance, whether it’s spent with coworkers, clients, family or your community.Career Growth: Insperity provides many ways to grow with the company. We offer continuous learning programs, mentorship opportunities and ongoing training.Well-Being: Our total rewards package includes generous paid time off, top-tier medical, dental and vision benefits, health &amp; wellness support, paid volunteer hours and much more. We take care of our people so that you can do your best work.Agency Temp Sales Planning AnalystWe are currently seeking an Agency Temp Sales Planning Analyst to join our team.This position collaborates with sales leadership and other departments to contribute to the success of Insperity, the field sales teams, and Insperity’s use of Salesforce by using technical knowledge to optimize the effectiveness of technology investments and by supporting the Account Based Strategy though the sales planning and lead/account assignment process.&nbsp;Responsibilities:<ul><li>Assists in various phases of the sales planning process, including forecasting, pipeline and opportunity inspection, and management of territory and account assignments and segmentation.</li><li>Assists with administration of sales suite systems including SFDC and Sales Planning tools.</li><li>Completes lead conversion and new lead/account assignments within established Service Level Agreement (SLA) and monitors reports for managing SLA’s between company and field sales teams.</li><li>Completes lead / funnel analysis to drive a more efficient and predictable sales cycle.</li><li>Drives regional adoption of reports and dashboards defined by Global Sales Operations.</li><li>Supports identification of key accounts, heat maps, and sales opportunities to drive revenue.</li><li>Works closely with Sales Strategy and Planning counterparts to enable execution of annual plans.</li><li>Assesses sales data systems to ensure data integrity, ongoing accuracy, compliance, and prevention of duplicate data, and performs necessary corrections and adjustments to clean up data as needed.</li><li>Participates in the Salesforce approval workflow as a data gatekeeper, tests new Salesforce functionality, and identifies ways to improve processes, data quality, and system serviceability.</li><li>Supports go-to-market strategy, book of business assignments and territory coverage.</li><li>Ensures compliance with Data, Process and Regulatory requirements, as well as internal policies and policy execution; identifies, documents, communicates and enforces standard business processes as they relate to Salesforce.</li><li>Troubleshoots and resolves sales and operational issues and contributes ideas and innovations to improve upon existing systems, work processes, and procedures.</li><li>Follows documented processes to ensure that our everyday vendor operations continue to run smoothly.</li><li>Provides the highest quality of customer support to the sales organization.</li></ul>Qualifications:<ul><li>Bachelor’s Degree in Business, MIS, or related field or equivalent work experience is required.</li><li>Three to five years of related work experience in sales operations or enablement is preferred.</li><li>Strong knowledge in Salesforce and other applications such as Microsoft Word, PowerPoint and Excel.</li><li>Understanding of data analysis and analytics, and data/object relationships.</li><li>Excellent written and oral communication and interpersonal skills.</li><li>Strong attention to detail and willingness to solve problems through collaboration and critical thinking.</li><li>Ability to learn quickly, to adapt to change, to work independently with minimal direction, and to manage multiple tasks simultaneously</li></ul>At Insperity, we celebrate the diversity of our employees and our leadership. Insperity is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Insperity

Agency Temp Sales Planning Analyst

Description Idaho National Laboratory is hiring a Nuclear Procurement Engineer to work in our Nuclear Materials Acquisitions department. Our team works a 4x10 schedule located out of our Materials and Fuels Complex with every Friday off. INL is recognized as the lead national laboratory for DOE-NE, providing much of the nuclear research, development, and demonstration capability needed to move nuclear innovation forward to deployment. MFC hosts a unique combination of personnel, facilities and infrastructure and offers the ability to perform research and development of nuclear fuels from fuel development and fabrication through post irradiation analysis. Responsibilities Include: You will apply sound engineering principles to the procurement of items and services for nuclear facilities (structure, system and component). Provide engineering support during design, analysis, procurement, fabrication, and installation. Ensure procurement and oversight of items and services incorporate correct technical and quality requirements necessary to assure adequate confidence and reasonable assurance that items and services will perform their safety and design functions. Understand supplier interfaces and processes to facilitate delivery of items and services. You will be part of the INL Nuclear Nexus. <ul><li>Possess expert knowledge of engineering, procurement, and quality acceptance requirements defined in NQA-1 and related industry codes, standards, and associated guidance.</li><li>Author procurement specifications and commercial grade dedication plans.</li><li>Participate in design and design reviews of systems, structures, and components</li><li>Provide procurement engineering support to ensure continued operational readiness of systems, structures, and components.</li><li>Collaborate with design engineering and suppliers to ensure manufacturability of designed items.</li><li>Work with multiple organizations in selecting and developing the appropriate procurement strategy.</li><li>Ensure technical requirements and additional requirements necessary to assure adequate quality are incorporated into procurement documents (e.g., specifications, commercial grade dedication plans, salient features lists, statements of work, drawings, vendor data schedule).</li><li>Support procurement execution from award, supplier review of vendor data, supplier surveillance, receipt and acceptance of items and services. Aid supplier qualification in selection and evaluation for inclusion of suppliers on the INL qualified supplier list.</li><li>Perform oversight activities such as surveys, source verification, source inspections, and audits.</li><li>Support operating or maintenance activities of nuclear facilities to and conformity to design requirements.</li><li>Perform alternate item equivalency evaluations.</li><li>Lead identification of conditions adverse to quality and development of the corrective actions necessary to adequately address the identified conditions</li></ul>Qualifications Minimum Requirements: <ul><li>Level 3: Bachelor's degree with 5+ years experience in engineering or directly related engineering field from an ABET-accredited institution.</li><li>Level 4: Bachelor's degree with 9+ years experience in engineering or directly related engineering field from an ABET-accredited institution.</li><li>Relevant experience commensurate with level.</li><li>Experience managing supplier interfaces.</li><li>This position requires the ability to obtain and maintain a Department of Energy "L" clearance, which requires US Citizenship.</li></ul> Preferred : <ul><li>Advanced degree in engineering or directly related engineering field from an ABET-accredited institution.</li><li>Experience writing commercial grade dedication plans, specifications, and exercising technical oversight of procurement actions.</li></ul> Job Information: <ul><li>The pay range for this position is: Level 3 ($91,008 - $186,588) / Level 4 ($109,260 - $223,908). At Idaho National Laboratory compensation decisions are determined using factors such as education, relevant experience, and other credentials.</li><li>You are required to show a demonstrated commitment to valuing diversity and contributing to an inclusive working environment.</li><li>TDP: This is a testing designated position; you will be required to submit to a pre-employment drug screen and periodic drug testing throughout the term of your employment.</li><li>Multi-Level: This is a multi-level posting and you will be placed at the appropriate level dependent on depth and breadth of proven experience and skills.</li></ul> Benefits and Relocation <ul><li>Medical, Dental, Vision, and Flexible Spending Accounts</li><li>401(k) with a 4.2% employer contribution and up to 4.8% match</li><li>Paid time off (personal leave)</li><li>Employee Education Program (tuition assistance)</li><li>Comprehensive Relocation Package</li><li>Benefit eligibility subject multiple factors, including employment status and position classification.</li></ul> INL is a science-based, applied engineering national laboratory dedicated to supporting the U.S. Department of Energy's mission in nuclear energy research, science, and national defense. With more than 5,800 scientists, researchers, and support staff, the laboratory works with national and international governments, universities and industry partners to discover new science and development technologies that underpin the nation's nuclear and renewable energy, national security, and environmental missions. Selective Service Requirements To be eligible for employment at INL males born after December 31, 1959 must have registered with the Selective Service System (SSS). For more information see <a href="http://www.sss.gov" target="_blank">www.sss.gov</a>. Equal Employment Opportunity Idaho National Laboratory (INL) is an Equal Employment Opportunity (EEO) employer. It is the policy of INL to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Women and People of Color are strongly encouraged to apply. Reasonable Accommodation We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Other Information When applying to positions please provide a resume and answer all questions on the following screens. Applicants, who fail to provide a resume or answer the questions, may be deemed ineligible for consideration. INL does not accept resumes from third-party vendors unsolicited.

Idaho National Laboratory

Nuclear Procurement Engineer

Company Description About Veolia North America A subsidiary of Veolia group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has more than 10,000 employees working at more than 350 locations across the continent. Please visit our website <a href="http://www.veolianorthamerica.com" target="_blank">www.veolianorthamerica.com</a> . Job Description Targeted Annual Pay Range: Minimum of $150,000.00 to a maximum of $200,000.00 BENEFITS Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. POSITION PURPOSE: Identifies, develops and executes long-term, integrated industrial/ municipal contracts for Veolia, meeting targets for business type, risk profile and pricing. Maintains a sufficient balance of prospects in the pipeline to ensure continuity of sales. PRIMARY DUTIES / RESPONSIBILITIES: <ul><li>Leads the sales process, with support as necessary, by seeking business opportunities by interviewing customers, other suppliers and colleagues in other regions</li><li>Researches the customer and partners of the customer and identifies the decision makers, procurement processes, and any history they may have had with Veolia.</li><li>Interprets customer requirements and determines which products best meet those requirements.</li><li>Recommends new products and applications for emerging developments in respective market segments. Works with Veolia Engineering and Operations to adapt existing products to market needs.</li><li>Prepares and makes sales presentations focusing on value to customer. Coordinates visits from Veolia technical staff and upper level management to customer where necessary. Arranges customer visits to Veolia facilities and in-house installation demonstrations.</li><li>Works with customer engineering/technical staff to get actual specifications, ensuring that the needs and expectations of the customer are clarified and communicated. </li><li>May manage internal technical audit and internal approvals for project.</li><li>Manages and participates in proposal preparation, pricing and presentations to customers. Conducts proposal meetings, assign tasks and set deadlines, tracks progress, communicates and compiles information from involved departments and ensures that customer requirements and deadlines are met.</li><li>Automates processes where possible and ensures that historical data can be recaptured and utilized for future proposals where appropriate.</li><li>Leads negotiation with the customer including preparation of agreements and possible structuring of financing solutions. Maintains a close liaison with other members in the Veolia team including operations, finance, legal, insurance, risk management, etc.</li><li>Maintains current business development database. Prepares monthly reports and internal memos in a timely manner, to communicate and outline opportunities, to take corrective actions to resolve issues before they become problems and to assist with forecasting.</li><li>Keeps abreast of new products, specifications, and industry trends, competitor strengths and weaknesses and communicates new information to colleagues. Attends industry sponsored trade shows and seminars. Communicates potential opportunities to other Veolia locations and business units.</li></ul> PHYSICAL REQUIREMENTS / WORK ENVIRONMENT Work Environment: Spends most of time in an office environment. Spends 50% of time in customer office locations. Spends 30% of time coordinating sales activities in market area. Travels 65 - 75% of the time. Possible Work Hazards: May be exposed to possible operations hazards including dust, fumes, toxic and caustic chemicals, rotating machinery, high pressure, hot or cold work temperatures, slippery surfaces, water and electrical hazards. Physical Demands: Amount of time spent - Standing 25%, Sittin 50%, Walking 25%. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Is occasionally required to stoop, kneel, or crouch and enter confined spaces. May be required to use stairs. ladders, catwalks and supports at heights of 50 feet above the ground. May occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. Requires close visual observation to detect process non-conformance and machine malfunction. Qualifications Education / Experience / Background <ul><li>Bachelor's degree in Engineering preferred in order to interpret customer technical requirements and determine best fit or equivalent technical and commercial experience.</li><li>Typically has at least ten years progressive sales experience in a related field with a proven track record and demonstrated aptitude with complex business transactions, pricing and project finance, financial models and spreadsheets. Demonstrates effective technical and proposal writing.</li></ul> Knowledge / Skills / Abilities <ul><li>Ability to review, comprehend and negotiate complex legal contracts (with Attorney support).</li><li>Knowledge of the operation of: give specifics here - types of plants - types of projects</li><li>Knowledge of Veolia business, services offered, capabilities and inter-relationship with other divisions in the Veolia Group. </li><li>Knowledge of potential customers in the target markets within geographical focus area with a network and relationships with potential customers, national trade organizations, engineering and construction firms, equipment vendors, financiers.</li><li>Knowledge of competitors in target markets, together with an appreciation of their strategies, strengths and weaknesses. </li><li>Knowledge of assigned markets, prices, legislation, suppliers, influences, contract structures.</li><li>Demonstrated understanding of internal economic factors (cost, margins, profit impact of decisions) and external economic factors affecting assignment areas.</li><li>Demonstrates effective project planning and organizational skills and effective use of time and resources to accomplish work and ability to meet deadlines.</li><li>Demonstrated ability to prepare accurate, timely, effective, complete and easily understood written communications, reports and presentations for management, clients and the general public.</li><li>Demonstrates a high level of interpersonal, verbal, persuasion, presentation, and relationship building skills in order to effectively communicate with all levels of internal and external contacts.</li><li>Ability to modify communication and presentation style in order to relate to a variety of people and personalities.</li><li>Must be proficient in the use of word processing, spreadsheet, and presentation software.</li><li>Demonstrated commitment to compliance with applicable laws and regulations, the Company's Code of Business Conduct and other Company policies and procedures.</li><li>Must demonstrate ability to work in a team environment and willingness to assume additional or new responsibilities readily.</li></ul> Required Certification / Licenses / Training <ul><li>Must have a valid driver's license with a safe driving record if operating company vehicles.</li></ul> Additional Information We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Business Development Manager

Initial Posting Date: 10/15/2024Application Deadline:10/23/2024Agency:Oregon Health AuthoritySalary Range:$4,639 - $7,097Position Type:EmployeePosition Title:Facility Operations Specialist 1Job Description:The Pendleton Cottage, a division of theOregon Health Authority, has an exciting opportunity for aFacility Operations Specialist 1to join a dynamic team dedicated to maintaining a safe and functional environment for individuals recovering from mental illness. Pendleton Cottage is a residential care facility with 16 beds focused on person-centered, psychiatric treatment for adults, while promoting wellness and community integration.What you will do!As theFacility Operations Specialist 1, you will be responsible for planning, coordinating, and scheduling facility maintenance and projects for Pendleton Cottage and the surrounding Oregon State Hospital property. This role includes overseeing the general upkeep of buildings and grounds, coordinating contractors for maintenance and repairs, and ensuring compliance with ADA standards, energy conservation programs, and safety regulations. You will also play a key role in tracking budgets, project timelines, and ensuring that the facility operates smoothly and safely.Responsibilities include:<ul><li>Inspecting and maintaining buildings, grounds, and systems (HVAC, electrical, plumbing) to identify deficiencies and coordinate necessary repairs.</li><li>Managing preventive maintenance schedules and ensuring contracted trade workers perform tasks in line with agreements.</li><li>Operating within the OregonBuys system for purchasing services and supplies, including preparing project budgets and cost estimates.</li><li>Coordinating permits, inspections, and compliance with relevant regulations.</li><li>Maintaining accurate records of maintenance logs, contracts, and project details.</li><li>Ensuring a safe work environment by resolving indoor air quality issues, ADA compliance, and energy conservation efforts.</li></ul>What’s in it for you?We offer a collaborative and inclusive work environment where your contributions make a meaningful impact. You will work alongside a dedicated team in a role that offers:<ul><li>Full medical, vision, and dental coverage (95-99% paid for full-time employees).</li><li>8 hours of paid sick leave per month, 8 hours of vacation per month, and 24 hours of personal leave each year.</li><li>11 paid holidays per year.</li><li>Pension and retirement plans.</li><li>Eligibility for theStudent Loan Forgiveness Programfor federal student loans.</li></ul>Oregon Health Authority (OHA) values health equity, service excellence, integrity, leadership, partnership, innovation, and transparency. Our vision is to establish a health system where everyone can achieve their full potential without being disadvantaged by race, ethnicity, disability, or any other social factors. OHA’s goal is to eliminate health inequities by 2030.Minimum QualificationsA Bachelors degree in building construction, industrial engineering or related field AND one year of experience planning, scheduling, or coordinating facility system maintenance and construction projects; OR Four years of experience planning, scheduling or coordination facility system maintenance or construction projects.Special Qualifications<ul><li>Experience managing facility maintenance or projects, including preventive maintenance, budgeting, and coordinating with contractors.</li><li>Familiarity with state and local building codes, security systems, and commercial building renovation.</li><li>A valid Oregon driver’s license.</li></ul>How to Apply:<ul><li>Complete the online application via the Workday system.</li><li>Submit your resume and cover letter.</li><li>Please ensure you provide complete and up-to-date information, as this will be used for salary determination based on Oregon’s Pay Equity Law.</li></ul>Additional Information:<ul><li>This position is represented by SEIU and is open until filled.</li><li>Applicants may be subject to background checks, criminal records checks, and pre-employment drug testing.</li></ul>For questions or assistance, please contact&nbsp;Barry Leinat 503-440-6484 or <a href="mailto:barry.lein@oha.oregon.gov" target="_blank">barry.lein@oha.oregon.gov</a>The Oregon Health Authority is an equal opportunity employercommitted to diversity, inclusion, and anti-racism. We welcome applicants from all backgrounds and do not discriminate based on any protected status.

Oregon Health Authority

Facility Operations Specialist 1

Initial Posting Date: 10/15/2024Application Deadline:10/29/2024Agency:Oregon Health AuthoritySalary Range:$6,901 - $10,161Position Type:EmployeePosition Title:Children’s Behavioral Health Clinical Review Coordinator (Operations &amp; Policy Analyst 4)Job Description:Do you have an interest in helping Oregonians in need by assisting Providers with health service authorization requests? Do you have experience using clinical knowledge and experience to support and respond to the needs of children, youth, and young adults navigating complex health needs? We look forward to hearing from you!Click Here to view a Dashboard of all current recruitments for the Behavioral Health Division, Medicaid Division, and the Office of Data Strategy &amp; Operations (which were previously all part of OHA's Health Systems Division). The specific positions associated with this posting are listed under REQ-167444. The dashboard identifies the business area (“Section”) and Unit for each position and also provides a link to a position description to offer you greater context for the role. Section 1 of the position description outlines Position Information, including Work Location and Supervisor Name. Section 3 outlines the Description of Duties.This posting will be used to fill one (1) permanent, full-time position. This position is classified as Management Service and is not represented by a union.Work Location: Salem/Marion or Portland/Multnomah; hybrid positionWhat you will do!The Children’s Behavioral Health Clinical Review Coordinator (BHCRC) provides comprehensive clinical professional consultation regarding which behavioral health condition and clinical treatment combinations are covered under the Oregon Health Plan (OHP) and assists providers in determining if and which alternative clinical treatments would be covered by the OHP. The BHCRC references Oregon Administrative Rules and Health Evidence Review Commission guideline notes to establish a consistent baseline of OHP benefits when addressing requests for OHP coverage of health services. In addition, the BHCRC is responsible for reviewing prior authorization requests for services, equipment, and supplies, using their clinical knowledge and experience to interpret submitted clinical records to verify that the services, equipment, or supplies being requested are covered by the OHP. The BHCRC is also responsible for supporting the Early and Periodic Screening, Diagnostic and Treatment (EPSDT) program by identifying and approving medically necessary and medically appropriate services for members younger than 21 years. In addition, the BHCRC identifies occurrences where it is appropriate to approve benefit coverage of other services, equipment, or supplies by exception to existing agency guidance when they are deemed medically necessary, medically appropriate as well to collaborate on agency rule, policy, and guidance development to ensure that guidance supports the health needs of OHP recipients.OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.The OHA mission is helping people and communities achieve optimum physical, mental, and social well-being through partnership, prevention and access to quality, affordable health care. OHA’s work is organized into three broad goals: Improve the lifelong health of all Oregonians, increase the quality, reliability, and availability of care for all Oregonians and lower or contain the cost of care so it is affordable to everyone.What's in it for you? Oregon Health Authority is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace.<ul><li>We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs. Try this free virtual benefits counselor by clicking here: <a href="https://www.oregon.gov/oha/pebb/pages/alex.aspx" target="_blank">https://www.oregon.gov/oha/pebb/pages/alex.aspx</a> &nbsp;</li><li>Paid Leave Days:<ul><li>11 paid holidays each year</li><li>3 additional paid "Personal Business Days" each year</li><li>8 hours of paid sick leave accumulated every month</li><li>Progressive vacation leave accrual with increases every 5 years</li></ul></li><li>Pension and retirement programs</li><li>Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.</li><li>Click here to learn more about State of Oregon benefits.</li></ul>OHA values health equity, service excellence, integrity, leadership, partnership, innovation and transparency. OHA’s health equity definition is “Oregon will have established a health system that creates health equity when all people can reach their full potential and well-being and are not disadvantaged by their race, ethnicity, language, disability, age, gender, gender identity, sexual orientation, social class, intersections among these communities or identities, or other socially determined circumstances. Achieving health equity requires the ongoing collaboration of all regions and sectors of the state, including tribal governments to address: the equitable distribution or redistributing of resources and power; and recognizing, reconciling, and rectifying historical and contemporary injustices.” OHA’s 10-year goal is to eliminate health inequities. Click here, to learn more about OHA’s mission, vision and core values.WHAT WE ARE LOOKING FOR:Minimum QualificationsAny combination of experience or education equivalent to eight years of experience professional-level evaluative, analytical and planning work.NOTE:A degree in Business or Public Administration, Behavioral or Social Sciences, or a degree related to the agency program will substitute for some required experience:<ul><li>An Associate’s Degree is equal to 18 months of experience.</li><li>A Bachelor's Degree is equal to three years of experience.</li><li>A Master’s Degree is equal to four years of experience.</li><li>A Doctorate Degree is equal to five years of experience.</li></ul>Desired Attributes<ul><li>Active clinical Oregon licensure through one of following licensing boards: The Oregon Medical Board, The Board of Licensed Social Workers, The Oregon Board of Licensed Councelors and Therapists, The Oregon State Board of Nursing Licenses, or The Health Related Licensing Boards. </li><li>Experience in advancing health equity, including effective delivery of culturally responsive and inclusive services, evidence of ongoing development of personal cultural awareness and humility, and knowledge of social determinants of health and their impacts on health outcomes.</li><li>Experience supporting the development and implementation of policies and programs at the community, state, and/or national level that promote equity and inclusion and address systemic health disparities, with an emphasis on integrating the voice of consumers with lived experience.</li><li>Experience factoring in the perspectives of diverse populations most harmed by social injustice and inequities including communities of color, immigrant groups, the disability and neurodivergent communities, veterans, older adults, individuals identifying as LGBTQIA+ and other communities that have been traditionally marginalized. </li><li>Specific knowledge of health services delivery systems; government health benefit programs, particularly Medicaid; and client rights related to those programs.</li><li>Knowledge of Oregon's Behavioral Health System and relational landscape of key partners, providers, community based organizations, and advocacy groups.</li><li>Knowledge and understanding of the full continuum of behavioral health care, with specific understanding of the cross section between behavioral health, community corrections and systemic racism.</li><li>Specific knowledge and experience referencing and applying Oregon Administrative Rules and Oregon Revised Statutes, other applicable regulations, and program requirements.</li><li>Clinical experience working across multiple levels within the behavioral health continuum of care including with children and youth, i.e. outpatient, and/or acute, and/or residential.</li><li>Experience applying clinical knowledge drawn from a broad education in the social and clinical sciences to recognize the most effective, clinically appropriate health care services necessary to promote a person's optimum health and well-being.</li><li>Experience with individual patient advocacy and supporting the acquisition of medically necessary health services.</li><li>Strong communication skills across a variety of forms that demonstrate the ability to facilitate appreciative inquiry, foster trust and transparency, and promote human-centered change management.</li><li>Experience communicating qualitative and quantitative information, verbal and written, that are accessible to and understood by audiences with different levels of comprehension or interest and that are culturally responsive, inclusive, and appropriate.&nbsp; </li><li>Ability to navigate complex relationships; ability to demonstrate collaborative problem-solving skills, consensus-building and solution driven approaches.&nbsp; </li><li>Ability to demonstrate skilled use of collaboration tools such as Microsoft Teams, SharePoint, and Smartsheet.</li></ul><h4>How to apply:</h4><ul><li><h4>Complete the online application</h4></li><li><h4>Attach a Cover Letter, no more than 2 pages, specifically focused on your qualifications for this position as identified in the Desired Attributes section of this announcement.</h4></li><li><h4>Please ensure you’ve provided a thorough and updated application as it pertains to the position for which you are applying. Update professional, educational, voluntary, and personal experience on your resume. Your application materials will be used to determine salary based on a pay equity assessment.&nbsp; For further information, please visit the Pay Equity Projecthomepage.</h4></li></ul>Questions/Need Help?If you need assistance to participate in the application process, including an accommodation request under the American with Disabilities Act contact: Stephanie Mitchell at Voice: [503-979-7679] (TTY 711) or Email: <a href="mailto:stephanie.d.mitchell@oha.oregon.gov" target="_blank">stephanie.d.mitchell@oha.oregon.gov</a>.TTY users &nbsp;may dial 711 or 1-800-735-2900.For Workday technical support dial 1-855-524-5627.Additional Information<ul><li>Please monitor your Workday account, as all communication will be sent to your Workday account. You must have a valid e-mail address to apply.</li><li>Candidates gathered from this job announcement may be used to fill future vacancies.</li><li>If you are a veteran, you may receive preference. Click here for more information about veterans’ preference. If you checked that you are a veteran, we will ask you for your documents later in the process.</li><li>Oregon Health Authority (OHA) does not offer VISA sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States.&nbsp; OHA is an E-Verify employer and will use E-Verify to confirm that hires are authorized to work in the United States.</li><li>If you are offered employment, the offer will be contingent upon the outcome of an abuse check, criminal records check and driving records check, and the information shall be shared with the Oregon Health Authority (OHA), Office of Human Resources (OHR). Any criminal or founded abuse history will be reviewed and could result in the withdrawal of the offer or termination of employment.</li><li>Please only attach documents that are related to the position. Additional documents that are attached will not be reviewed.</li><li>Attention current State of Oregon employees: To apply for posted positions, please close this window and log into your Workday account and apply through the Career worklet.</li><li>Applicant Help and Support webpage </li></ul>The Oregon Health Authority is committed to fair employment practices and non-discrimination, including pay equity for all employees. We do not discriminate on the basis of protected class (race, sex, veteran status, disability, age, color, religion, national origin, marital status, sexual orientation) in the payment of wages or screen applicants on the basis of their current or past compensation. We determine salary by completing a review of your application materials to evaluate your related education, experience, and training for this position.The Oregon Health Authority is an equal opportunity, affirmative action employer committed to work force diversity and anti-racism.

Children’s Behavioral Health Clinical Review Coordinator (Operations & Policy Analyst 4)

Salary Range:&nbsp;&nbsp;$67,186.00&nbsp;(Min.) -&nbsp;$87,342.00&nbsp;(Mid.) -&nbsp;$107,498.00&nbsp;(Max.)Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time. Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose. <h4>Job Summary</h4>The Supervisor of the Customer Solution Call Center is responsible for the development of a successful and cohesive Call Center unit, with a high level of productivity to achieve the department's overall performance metrics, and to meet and/or exceed member satisfaction.&nbsp;The position supervises all aspects of running an efficient &nbsp;team, including hiring, supervising, coaching, training, disciplining, and motivating direct-reports.<h4>Duties</h4>Supervision of day to day activities of Member Services and Provider Relations &nbsp;Representatives, including but not limited to: Providing direction, monitoring of staff performance and skillsets for consistency and improvement for all line of business. Handling all questions/issues raised by staff. Developing tools and procedures on training of staff. Recommending process improvement processes. Preparing and analyzing call center statistical reports. Monitoring of skillsets for consistency. Ensuring quantity/ quality is met for overtime. Ensures staff utilizes the NICE system to conduct target audits on incoming call activity and overtime activity. Prepare and review daily unit quality reports, analyze data and submit recommendations for improvements. Develop tools and procedures for the training and cross-training of staff, including but not limited to job aids and departmental and organizational policies and procedures.Develop and maintain a positive working relationship with all business partners to ensure optimum member care and satisfaction. &nbsp;Responsible for the daily workflow and leading the work of assigned staff. &nbsp;This role will mentor, coach, act as a resource and provide feedback on performance of assigned staff.Serve as a leader and role model as well as a technical and informational resource for staff and peers. Foster a culture that encourages employee contributions. Observe calls and assist representatives with any complex issues which may result from a call. Plan, organize and supervise the activities of the Member Services Representatives. Constant review of adequate skill-set assignment, lunch and breaks.Increase efficiency by closely monitoring the CISCO Phone System. Analyze reports to identify trends and improve work flow processes.&nbsp;Ensure telephone and correspondence responses comply with departmental, organization and regulatory agency requirements. Ensure all L.A. Care phone lines, IVR, ACD, MHC, MEIS and QMEIS systems are functioning properly for the Call Center.Ensure department compliance with regards to Health Insurance Portability and Accountability Act (HIPAA) regulations related to protection of personal history information. (PHI).Perform other duties as assigned.<h4>Duties Continued</h4><h4>Education Required</h4>Associate's DegreeIn lieu of degree, equivalent education and/or experience may be considered.<h4>Education Preferred</h4>Bachelor's Degree<h4>Experience</h4>Required:At least 4 years of customer service experience. At least 2 years of leading process, program, or staff or supervisory experience in a customer service environment.Equivalency:&nbsp; Completion of the L.A. Care Management Certificate Training Program may substitute for the supervisory/management experience requirement.<h4>Skills</h4> Required: Must have knowledge with all of products including Medicare and a good understanding of service to the disadvantaged population, seniors, or people with chronic conditions or disabilities.Expected to work independently within the department's established guidelines, policies and procedures. &nbsp;Excellent communication skills, strong analytical, coaching/mentoring skills, team building and the ability to work effectively with diverse team members. &nbsp;Ability to troubleshoot problem areas and recommend effective alternative solutions to handle irate callers, and provide optimal customer service for internal and external customers. &nbsp;Able to multitask and to streamline day to day operations, policies and procedures.&nbsp;Advance PC skills including Excel and Access.Knowledgeable in medical terminology and have prior ACD experience.&nbsp;Preferred: Bilingual in one of LA Care Health Plan’s threshold languages is highly desirable. English, Spanish, Chinese, Armenian, Arabic, Farsi, Khmer, Korean, Russian, Tagalog, Vietnamese.<h4>Licenses/Certifications Required</h4><h4>Licenses/Certifications Preferred</h4><h4>Required Training</h4><h4>Physical Requirements</h4>Light<h4>Additional Information</h4>Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.L.A. Care offers&nbsp;a wide range of benefits including<ul><li>Paid Time Off (PTO)</li><li>Tuition Reimbursement</li><li>Retirement Plans</li><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Volunteer Time Off (VTO)</li></ul> Nearest Major Market: Los Angeles Job Segment: Call Center, Call Center Manager, Call Center Supervisor, Medicare, Customer Service, Healthcare

L.A. Care Health Plan

Supervisor, Customer Solution Call Center

Manager, Operations, Neiman Marcus Paramus, NJAt CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.About the role:We are looking for an Operations Manager who will oversee and direct the operations function within the boutique. They are the expert on all Standard Operating Procedures, systems and tools and ensuring the smooth running of operations to enable the ultimate client experience. They will work closely with the Boutique Leaders by imparting critical business knowledge.What impact you can create at CHANEL:<ul><li>Own all operational functions within the Boutique, including Inventory Control, Shipping and Receiving, Alterations, Facilities Management, Security, Resource Planning/Staffing, Compliance, and Expense Management</li><li>Collaborate with Home Office Retail Operations team to develop and execute strategic initiatives focused on increasing operational efficiency</li><li>Lead all operationally aligned staff, coaching, and inspiring the team to deliver flawlessly</li><li>Foster a positive working environment and create a culture of feedback, encouraging diversity, mutual respect, and teamwork</li><li>Be the ultimate expert on all Standard Operating Procedures, Systems and Tools to act as a resource for entire Boutique Team</li><li>Leading a team through various projects and taking initiative</li><li>Managing a budget and forecasting expenditures for a multi-faceted Mutli-Brand Boutique</li></ul>You are energized by <ul><li>The history and heritage of The House of CHANEL</li><li>Utilizing your organizational and attention to detail skills within multi-task projects in a dynamic, fast paced environment</li><li>Building collaborative partnerships and relationships&nbsp;&nbsp;</li><li>People&nbsp;leadership and development&nbsp;&nbsp;</li><li>Fostering a meaningful client&nbsp;experience&nbsp;centered around inclusion and connection&nbsp;&nbsp;</li><li>Being comfortable in the middle of complexity and ambiguity&nbsp;&nbsp;</li><li>Creativity and innovation by testing, learning, and taking new risks&nbsp;</li></ul>What you will bring to the team:<ul><li>Ability to thrive in a team environment and work collaboratively</li><li>Understanding of, and passion for client experience</li><li>Excellent communication skills</li><li>Foreign language skills are preferred but not required</li><li>Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives</li><li>Curiosity and desire to learn and grow professionally within the world of CHANEL</li></ul>Position Logistics:<ul><li>Minimum 5 years of related experience</li><li>Bachelor’s degree (preferred)</li><li>Ability to lift 15 lbs.</li><li>Boutique Management: Requires in-store presence to develop and coach teams, ensure boutique image and operational standards are upheld, and deliver elevated client service to drive business results</li></ul>*Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate.Compensation:<ul><li>The anticipated base salary range for this position is $80,000 through $105,000. Base salary is one component of the total compensation for this position. Other components [may/will] include additional compensation, benefits, and perks.</li></ul>Benefits and Perks:<ul><li>Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund</li><li>Family and care giving benefits (inclusive of parental leave, fertility support, Milk Stork, and Care.com Membership)</li><li>Generous paid time off policies to include vacation, holiday, sick and volunteer days</li><li>401K and other incentives</li><li>Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care &amp; Dependent Care), Health Savings Account and Employee Assistance Program</li><li>Life insurance, Accidental Death &amp; Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident &amp; Medical, and Commuter Transit &amp; Parking</li></ul>Additional Information:Chanel is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:Diversity and Inclusion:<ul><li>At CHANEL, we are intentional in promoting Diversity &amp; Inclusion. We foster respect, empathy, and dignity for all.&nbsp; We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.</li><li>We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.</li></ul>Chanel Community:<ul><li>CHANEL Community empowers our employees to channel their passions, talents, and sense of purpose to contribute to and learn from our communities.</li><li>Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.</li></ul>Fondation Chanel<ul><li>Since 2011, Fondation CHANEL’s mission is for women and girls to be free to shape their own destiny.&nbsp; Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.&nbsp;&nbsp;&nbsp;</li><li>For more information, please navigate to the Fondation Chanel website here</li></ul>Sustainability:<ul><li>CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.</li><li>Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.</li></ul>Arts and Culture:<ul><li>We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent.&nbsp; US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.</li></ul>Career and Leadership Development:<ul><li>We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine Chanel People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.</li></ul>*Chanel, Inc. benefits and perks are dependent on eligibility and subject to modification by Chanel at any time.

Chanel

Manager, Operations, Neiman Marcus Paramus, NJ

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As a brand built on going above and beyond to provide the best customer experience, having the most exceptional colleagues is paramount. As the face of the company, you can create positive interactions with our customers every day– from curating a unique travel or lifestyle experience to helping them with their everyday needs. And, you can grow your skills through industry-leading training and ongoing coaching, all while learning what it means to continually set the standard for world class, customer-first service. Find your place in service on #TeamAmex.The Global Card Issuance team leads suppliers and is responsible for managing the manufacturing, personalization, delivery, and replacement servicing of all propriety card products globally. The successful candidate will focus on projects in the US region, which includes new product launches, refreshes, other operational uplifts and enhancements as needed. This position provides the opportunity to work with business partners across the company including marketing, brand, compliance, technologies and internal card issuance teams with the goal of delivering on several top enterprise priorities. This B30 role reports into the Card Issuance Manager of US Projects.How will you make an impact in this role?<ul><li>Works closely with business teams to understand project requirements and ensure timelines are aligned across all teams</li><li>Lead the E2E project management across several initiatives with internal and external partners</li><li>Support process enhancements in the US while keeping Global impacts in mind</li><li>Partners with vendors to implement project requirements</li><li>Influences teams across projects to streamline and enhance processes as projects are being implemented</li><li>Identify, assess, and develop ideas to improve existing processes or establish new processes</li></ul>Minimum Qualifications<ul><li>Bachelor's Degree in Business or related field and a minimum of two years relevant experience in project management</li><li>Experience in project management and working with agile tech teams required&nbsp;</li><li>Ability to communicate and build strong relationships across multiple levels of leadership</li><li>Results driven with the ability to effectively manage multiple initiatives to completion</li><li>Strong interpersonal skills with the ability to work independently or in teams</li><li>Strong sense of personal accountability and demonstrated self-starter</li><li>Career oriented with the desire to grow</li><li>A detail orientated individual with the ability to remain organized in a fluid environment</li></ul>Preferred Qualifications<ul><li>PMP or Project Management certification is a plus</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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