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Description Idaho National Laboratory is hiring a Director, IT Infrastructure and Operations to work in our Information Technology department. Our team works a 9x80 schedule located out of our Idaho Falls facility with every other Friday off. Hybrid work opportunities may be available for this position (This position requires the selected candidate be based out of Idaho Falls). You will be responsible for planning, implementation, and maintenance of IT infrastructure and operational services, driving IT infrastructure modernization, operational effectiveness, and supporting security compliance for the laboratory. This role is crucial for ensuring the reliability, efficiency, and security of our IT infrastructure and related systems, which support the laboratory's mission-critical scientific research and development activities. The Director will oversee a team of IT professionals, manage large-scale IT infrastructure projects, and collaborate with various departments to align IT services with the laboratory’s goals. You will manage complex programs of critical impact, developing and executing strategic plans, ensuring alignment with the IT strategy and INL mission, and overseeing the delivery of a comprehensive range of IT services, from desktop support to advanced cloud computing solutions. Additionally, you will be a key member of the IT Leadership Team. You will report to the Executive Director and CIO of Information Technology. Responsibilities Include: <ul><li>Develop and implement the strategic vision for IT infrastructure and operations, ensuring alignment with IT strategy and INL’s mission and objectives.</li><li>Lead the formulation and execution of IT infrastructure strategies, policies, and procedures.</li><li>Oversee the design, implementation, maintenance, and performance of the laboratory's IT infrastructure, including device management, identity access management, networks, wired and wireless communications, video teleconferencing, data centers, servers, storage, and cloud services.</li><li>Lead a multi-department organization, including, matrixed, and multi-disciplined teams, to support the organization's strategic direction and operational infrastructure.</li><li>Accountability for disaster recovery planning and business continuity efforts for IT Infrastructure and Operations services.</li><li>Drive continuous improvement initiatives to enhance service delivery, efficiency, and customer satisfaction.</li><li>Establish and oversee operational policies, procedures, and work plans, ensuring the effective operation of activities of major significance to our organization.</li><li>Manage and be accountable for division and IT budget authority, ensuring that budgets, schedules, and performance standards are set and attained ensuring cost-effective and efficient use of resources.</li><li>Engage regularly with senior management and stakeholders to align IT services with laboratory direction and customer needs.</li><li>Develop compelling business cases, communicate key messages, and promote organizational values of integrity, excellence, ownership, and teamwork.</li><li>Manage risk employing a comprehensive approach, identifying and implementing appropriate work structures to achieve outcomes.</li><li>Oversee the planning and execution of large-scale IT projects, ensuring they are completed on time, within scope, and within budget.</li><li>Manage vendor relationships and contracts to optimize resource utilization and service quality.</li><li>Direct the implementation of IT initiatives, ensuring service delivery optimization, cost reduction, and efficiency improvement.</li><li>Assess and leverage the skills of department managers and leads, creating development and succession plans, provide mentorship, promote growth, and high performance.</li><li>Ensure compliance with laboratory policies, standards, and procedures, including ESH&amp;Q, safeguards, security, and cyber security programs.</li><li>Stay current with emerging technologies and industry trends, assessing their potential impact on INL's IT infrastructure.</li><li>Foster a culture of transparency, respect, accountability, collaboration, and excellence within the IT Infrastructure and Operations team.</li></ul>Qualifications Minimum Requirements:&nbsp; <ul><li>Bachelor’s degree in Management, Information Technology or related experience with 8+ years of IT leadership or relevant experience or Master’s degree in management, information technology or related degree with 6+ years of IT Leadership experience or relevant experience.</li><li>Demonstrated experience in leadership and communication, with a proven work history in strategic planning and implementing IT solutions compliant with industry best practices.</li><li>Experience managing IT asset portfolios and delivering/supporting enterprise information technology solutions.</li><li>Experience with data center rationalization, cloud migration and management including cloud services optimization and operating models such as a Cloud Center of Excellence.</li><li>Understanding of cybersecurity practices to ensure the security of IT networks and assets.</li><li>This position requires the ability to obtain and maintain a Department of Energy "Q" clearance, which requires US Citizenship.</li></ul> Desired Experience: <ul><li>Experience with robust quality assurance programs, COBIT, ITIL such as incident, problem, change, configuration, release, asset, service request, and knowledge management, and CMMI frameworks.</li><li>Experience working in a research or laboratory environment or government environment.</li></ul> Job Information:&nbsp; <ul><li>The target pay range for this position is $165,793 - $236,238 annually.&nbsp; The full pay range is $121,920 - $316,992 . At Idaho National Laboratory compensation decisions are determined using factors such as education, relevant experience, and other credentials.</li><li>You are required to show a demonstrated commitment to valuing diversity and contributing to an inclusive working environment.</li><li>TDP: This is a testing designated position; you will be required to submit to a pre-employment drug screen and periodic drug testing throughout the term of your employment.</li></ul> Benefits and Relocation <ul><li>Medical, Dental, Vision, and Flexible Spending Accounts</li><li>401(k) with a 4.2% employer contribution and up to 4.8% match</li><li>Paid time off (personal leave)</li><li>Employee Education Program (tuition assistance)</li><li>Comprehensive Relocation Package</li><li>Benefit eligibility subject multiple factors, including employment status and position classification.</li></ul> INL is a science-based, applied engineering national laboratory dedicated to supporting the U.S. Department of Energy’s mission in nuclear energy research, science, and national defense. With more than 5,000 scientists, researchers, and support staff, the laboratory works with national and international governments, universities and industry partners to discover new science and development technologies that underpin the nation’s nuclear and renewable energy, national security, and environmental missions. INL Mission Our mission is to discover, demonstrate and secure innovative nuclear energy solutions, other clean energy options and critical infrastructure. INL Vision Our vision is to change the world’s energy future and secure our nation’s critical infrastructure. Selective Service Requirements To be eligible for employment at INL males born after December 31, 1959 must have registered with the Selective Service System (SSS). For more information see <a href="http://www.sss.gov" target="_blank">www.sss.gov</a>. Equal Employment Opportunity Idaho National Laboratory (INL) is an Equal Employment Opportunity (EEO) employer. It is the policy of INL to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Women and People of Color are strongly encouraged to apply.&nbsp; Reasonable Accommodation We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Other Information When applying to positions please provide a resume and answer all questions on the following screens. Applicants, who fail to provide a resume or answer the questions, may be deemed ineligible for consideration. INL does not accept resumes from third party vendors unsolicited.

Idaho National Laboratory

Director, IT Infrastructure and Operations

16-Oct-2024<h4>Associate Director of Utility Operations</h4>Campus Services 67158BRJob SummaryEnergy &amp; Facilities (E&amp;F) operates and manages Harvard’s energy supplies, district energy plants, and utility infrastructures on the Cambridge/Allston campuses, as well as a 24/7 facilities-related call, alarm monitoring, and dispatch center. E&amp;F also provides a broad portfolio of labor-based services, including building maintenance, landscaping, and custodial, to a large portion of the University, as well as engineering, technical, and sustainability services. &nbsp;Within E&amp;F, Engineering &amp; Utilities (E&amp;U) operates and manages energy supplies, district energy plants, and utility infrastructures on the Cambridge/Allston campuses, a 24/7 facilities-related call, alarm monitoring, and dispatch center, and provides engineering and technical services.This position is responsible for the leadership, oversight, and management of the Engineering &amp; Utilities’ Operations Group within Campus Services Energy &amp; Facilities and has operational and leadership responsibilities across E&amp;U in specific areas. This position also participates in initiatives to strengthen institutional collaboration and efficiency, provides support for special projects and strategic planning, and participates in developing strategies and policies.&nbsp; &nbsp;Position Description<ul><li>Responsible for the oversight and management of all utility systems, labor-based and technical services within and/or provided by the Operations group - including electrical distribution, steam distribution, chilled water production/distribution, hot water distribution, water/drainage infrastructures, elevator services, and inspectional/operational compliance services. Ensures proper delivery of services, system capability, reliability, operational flexibility, safety, regulatory compliance, physical security, maintenance, economic operation, and provision for future expansion.</li><li>Responsible for the overall financial integrity of the Operations group and associated services, including associated Operations group overhead and operating budgets/expenses. Responsible for all financial/business planning associated with the Operations group overhead and operating budgets, and for collaborating with and providing input to other E&amp;U groups (e.g., Engineering and Administration) regarding capital reserve, project planning and integrated multi-year business planning. Responsible for development and maintenance of related business plans and other analyses/reports/studies as required.</li><li>Acts as E&amp;U’s primary representative on University-wide committees and task forces on contracts, vendor management, and others as directed. Responsible for disseminating information associated with these activities to an appropriate audience in E&amp;U and ensures policies and controls within E&amp;U stay current with requirements. Oversees procurement and contracting processes for operations and capital related activities across E&amp;U and ensures compliance with policies and procedures.</li><li>Provides leadership to and supervision of all assigned staff; responsible for ongoing performance management, training, mentoring, hiring, and development planning for staff (goal setting, reviews, etc.), while promoting an inclusive and innovative environment. Manages to and ensures compliance with union contracts, University procedures and policies, and regulations.</li><li>Assists Director and works with other managers across E&amp;U to ensure business plans and financial models are adequate, consistent, and meet the needs of the department. &nbsp;Participates in and provides subject matter expertise/input to the development of an ongoing maintenance of all financial models.</li><li>Member of the Campus Services’ Local Emergency Management Team and acts for Director in his absence. Responsible for maintaining business continuity and emergency management plans for services within the Operations group and assists Director in disseminating emergency management information across E&amp;U and achieving compliance with requirements.</li><li>Acts as E&amp;U’s primary contact and liaison with the local electric utility (Eversource) on all operational issues, Eversource project work associated with University projects as well as strategic planning associated with the University’s microgrid. Reviews all service requests and easement documents and interacts with the Office of the General Counsel on all issues requiring legal review/action.</li><li>Assists Director in developing, analyzing, and implementing strategic plans, improved and/or new business strategies, and new departmental policies and procedures to optimize the delivery of services to the University’s faculties and departments.</li></ul>Job Responsibilities to be continued in Additional Information...&nbsp;Basic Qualifications<ul><li>Ten (10) years of progressive work experience with technically sophisticated utility/energy facilities and infrastructure.&nbsp;</li><li>Must have a Bachelor of Science in Engineering and be adept in both mechanical as well as electrical disciplines.&nbsp;</li><li>Previous experience managing a team of licensed trade professionals.&nbsp;</li></ul>Additional Qualifications and SkillsAdditional Qualifications:<ul><li>Experience managing in a unionized environment.&nbsp;</li><li>The position requires experience working in a customer-oriented service business and the ability to work well as a team member, and a demonstrated ability to build relationships with a broad spectrum of customers.&nbsp;</li><li>Strong organizational, financial, project management, interpersonal, and management skills required.&nbsp;</li><li>Required to have the qualities to be able to interact effectively in an academic environment, and the ability to communicate effectively and articulately in both spoken and written communication with a diverse audience (both internal and external to the University).&nbsp;</li><li>Needs to have high energy, be creative, be flexible in thought and style, have a high tolerance for change, ambiguity, and differences of opinion.&nbsp;</li><li>Must be self-motivated and enthusiastic, be able to think and work well independently, be a team player, have sound judgment skills, and be able to delegate effectively.</li></ul> Technology Skills Required:&nbsp;<ul><li>Must have computer skills including word-processing, electronic mail, database, and spreadsheet.&nbsp;</li><li>Required to utilize management information systems and asset/work management systems (Maximo).</li></ul>Driver Designation:&nbsp;<ul><li>Valid State driver’s license required. Driving history must meet University Campus Services standards.&nbsp;</li><li>Must provide their personal vehicle to travel on and off campus.</li></ul>Special Requirements:&nbsp; May be required to work emergency coverage (nights, weekend, etc.) as needed.&nbsp; &nbsp;Certificates and Licenses<ul><li>Valid State driver’s license required.</li></ul>Physical Requirements<ul><li>Must be physically fit and mentally alert at all times.&nbsp;</li><li>Required to wear personal protective equipment where necessary.&nbsp;</li><li>Must be able to enter various types of buildings, industrial plants, and/or construction sites and access non-handicap accessible work spaces/areas. &nbsp;&nbsp;</li><li>Must be able to utilize ladders, scaffolds, high-lifts, and enter/work in confined spaces.&nbsp;</li><li>Must be able to frequently walk up and down stairs, ladders, etc. on an on-going basis, in an industrial plant setting.</li></ul>Working ConditionsThis is an on-campus position (not hybrid or remote) based in Cambridge, Massachusetts. Work location is responsive and subject to change based on business needs.Additional InformationJob Responsibilities continued... 9.&nbsp;Responsible for leading in a collaborative, team-based approach that results in the provision of exceptional services in an integrated fashion and least disruptive manner within a customer oriented environment. &nbsp;Responsible for the integration of Energy &amp; Facilities’ work/asset management system into day-to-day operations/business, and for insuring the proper and efficient utilization of this system by all members of the Operations group. Ensures ongoing customer feedback and satisfaction through regular communication/collaboration with customers.10.Responsible for overseeing and managing unscheduled, emergency repairs to utility systems (24/7) and for managing all operational communications within Engineering &amp; Utilities staff, faculty/department/project representatives, local utility representatives, and outside contractors to ensure safe and proper coordination of operations, maintenance, and construction activities.11. Collaborate with faculty representatives, architects, consulting engineers, and Campus Service personnel on construction/renovation projects, problematic issues, energy conservation efforts, and overall operations to provide for the efficient utilization of resources and attainment of optimal value from the University’s utility and building systems.12. Responsible for enacting change in an increasingly dynamic environment and working collaboratively with other E&amp;U units to ensure efficiency and consistency of service.13. Responsible for the overall financial integrity of the Operations group, including associated operating and overhead budgets and expenses, reserve accounts, and projects undertaken/managed/delivered by the Operations group.&nbsp;14. Responsible for participation in all aspects of emergency management and response (e.g., planning, training, simulation, activation, actual response, and leadership).15. Manage the provision of/provide operational support to financial processes (e.g., customer billing and allocation of charges), and to the planning of strategies for the continued reliable and economic supply of utility services to the University. Oversee and maintain adequate and accurate metering readings and metering capabilities associated with utilities.16. Collaborate and coordinate with other Campus Services groups to formulate the best delivery of services to the University’s faculties and departments, to develop new business opportunities within the University, and to formulate business strategies. Assist in the formulation and implementation of new departmental policies and procedures to improve the delivery of operational and maintenance services and planning.17. Perform special short and long-range assignments/projects as directed.Emergency Status Designation: Critical Operations Personnel (required to provide on-site support during emergency situations as determined by management).The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines.Work Format DetailsThis position is based primarily on-campus, in Massachusetts. This may include in-person during emergency situations (if applicable). Additional details will be discussed during the interview process. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment.BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionFacilities Department Office LocationUSA - MA - Cambridge Job Code329060 Facilities &amp; Oper Manager Work FormatOn-Site Sub-UnitEnergy &amp; Facilities Salary Grade060DepartmentEngineering and UtilitiesUnion00 - Non Union, Exempt or Temporary Time StatusFull-time Pre-Employment ScreeningCriminal, DMV, Drug Testing, Education, Employment, Identity, License/Cert.ScheduleMonday - Friday: 7:30am - 4:00pmCommitment to Equity, Diversity, Inclusion, and BelongingHarvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-GJ1

Harvard University FAS Human Resources

Associate Director of Utility Operations

Howmet Aerospace, is a leading global provider of advanced engineered solutions for the aerospace and transportation industries. The Company’s primary businesses focus on jet engine components, aerospace fastening systems and titanium structural parts necessary for mission-critical performance and efficiency in aerospace and defense applications, as well as forged wheels for commercial transportation. Howmet Aerospace is transforming the next phase of more fuel-efficient, quieter aerospace engines and sustainable ground transportation. For more information, visit <a>www.howmet.com</a>. Follow @howmet: Twitter, Instagram, Facebook, LinkedIn and YouTube. This off-shift position is located within our Plant 3 – Whitehall Casting Operation and will direct and motivate the manufacturing work force to produce products of high quality in the most efficient and safe manner and ensure that scheduling meets business and customer needs. Job Roles <ul><li>Anticipation--asks questions to understand needs of multiple stakeholder groups; prepares operation for optimal execution; contributes as a strategic partner to planning process</li><li>Reliability--leads by example; provides goal and measurement information to others; facilitates safe environment; works effectively within parameters of bargaining unit contract</li><li>Optimizer--improves processes; executes production for maximal output; eliminates waste; increases quality; aligns activity and resources to desired outcomes; sets others up for success</li><li>Facilitator--interacts with internal and external stakeholders at multiple levels; furnishes accurate instructions to others; acts as liaison between planning, management and execution elements of the business</li><li>Responsiveness--deals effectively with the unforeseen; modifies labor schedule or other variables as needed based on circumstances</li><li>Influence-- delegates effectively; capable of explaining the “why” behind a recommendation or directive; advocates for the business; maintains approachability; deals with conflict and change effectively</li><li>Organization and structure--plans daily; coordinates to deliver on time; ensures efficiencies while balancing priorities of multiple projects and stakeholder groups; has contingency plans</li><li>Observation--sees and hears through the lens of performance; enables accuracy in scheduling, quality in production and relationship with customers; makes recommendations and changes based on patterns and data; monitors for feedback and communicates findings; sees physical and personnel issues and acts on observations; has a “finger on the pulse” of what occurs within the plant</li><li>Ownership--accepts accountability for the performance of others and the business; inspires ownership and improvement in others; invites measurement</li></ul> Responsibilities <ul><li>Supervises an effective team; includes planning and holding meetings, preparing and conducting performance appraisals as appropriate, managing staffing levels (including vacations, overtime, and leaves of absences), assisting with career development (motivates, coaches, and trains to acquire maximum quality, productivity, morale, and cooperation), approving time and attendance, and prioritizing and making work assignments.</li><li>Provides effective feedback to employees, both positive and negative.&nbsp;Maintains appropriate documentation for all disciplinary actions taken.</li><li>Provides training and mentoring to new Supervisors.</li><li>Directs training and orientation of employees to ensure EHS rules are known and understood, to improve work performance, and acquaint employees with company policies and procedures.</li><li>Maintains compliance with the collective bargaining agreement.&nbsp;Interfaces between management and union officials.&nbsp; Handles grievances.</li><li>Ensures compliance with company policies, procedures, and practices.</li><li>Schedules production and work teams.</li><li>Reviews production and operating reports and resolves operations, manufacturing, and maintenance problems to ensure minimum costs and prevent operational delays.</li><li>Promotes EHS and continuous improvement initiatives and culture.</li><li>Implements ABS principles and initiatives and is the 6S program leader.</li><li>Interacts with their employees and other departments in order to manage the flow of product through the operation.</li><li>Maintains inventories, as applicable.</li><li>Creates a total awareness among assigned employees of Company policies, regulations, procedures, and business initiatives.&nbsp; Enforces compliance and acts as a positive resource for information and questions.</li><li>Responds to emergencies.&nbsp; Assists in troubleshooting production problems.&nbsp; Investigates and analyzes.&nbsp; Initiates or recommends actions to correct deviations and variables affecting schedules, costs, quality, and other factors.</li><li>Prepares and analyzes documentation as required (i.e. production reports, log sheets, etc).</li><li>Reviews work procedures for safety regulations and concerns.</li><li>Plans, develops, and implements new methods and procedures designed to improve operations, minimize operating costs, and effect greater utilization of labor and materials.</li><li>Confers with management, engineering, and quality control personnel to resolve maintenance problems and recommend measures to improve operations and conditions of machines and equipment.</li><li>Performs audits for safety compliance; facilitates the 6S audit program.</li><li>Assists with budget and goal setting of the operation.</li><li>Complies with all EHS rules required for the work environment.</li><li>Performs other duties, as assigned.</li></ul> Basic Qualifications: <ul><li>High School Diploma or GED from an accredited institution</li><li>Minimum of 3 years&nbsp;leadership experience.</li><li>Successfully meet the Supervisor Assessment requirements.&nbsp; If applicant has 5 years or greater direct manufacturing leadership experience, testing is not required.</li><li>​Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.</li><li>This position entails access to export-controlled items and employment offers are conditioned upon an applicant's ability to lawfully obtain access to such items.</li></ul> Preferred Qualifications <ul><li>Experience supervising in a manufacturing environment.</li><li>Experience with TPM, Synchronous Mfg., and Kaizen Concepts.</li><li>Must be able to communicate effectively with all levels of the organization, have good team building skills, excellent people skills; ability to handle multiple tasks, technically oriented.</li><li>Must be energetic and a self-starter, able to promote and implement change, have good PC skills, good telephone skills, strong organizational skills, and ability to promote a continuous improvement atmosphere.</li></ul> About Howmet Aerospace Howmet Aerospace Inc. (NYSE: HWM), headquartered in Pittsburgh, Pennsylvania, is a leading global provider of advanced engineered solutions for the aerospace and transportation industries. Our primary businesses focus on jet engine components, aerospace fastening systems, titanium structural parts and forged wheels. With $6.6 billion in revenue in 2023, our products play a crucial role in enabling fuel efficiency and lightweighting, contributing to our customers’ success and making a positive impact on the world. To learn more about the way Howmet Aerospace Inc. is advancing the sustainability of our customers, markets, and communities where we operate, review the 2023 Environmental Social and Governance report at&nbsp;<a>www.howmet.com/esg-report</a>. Follow: <a>LinkedIn</a>, <a>Twitter</a>, <a>Instagram</a>, <a>Facebook</a>, and <a>YouTube</a>. Howmet is proud to be an Equal Employment Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other applicable legally protected characteristics. If you need assistance to complete your application due to a disability, please email&nbsp;<a href="mailto:TalentAcquisitionCoE_Howmet@howmet.com" target="_blank">TalentAcquisitionCoE_Howmet@howmet.com</a>

Howmet Aerospace

SUPERVISOR - Plant 3

Howmet Aerospace, is a leading global provider of advanced engineered solutions for the aerospace and transportation industries. The Company’s primary businesses focus on jet engine components, aerospace fastening systems and titanium structural parts necessary for mission-critical performance and efficiency in aerospace and defense applications, as well as forged wheels for commercial transportation. Howmet Aerospace is transforming the next phase of more fuel-efficient, quieter aerospace engines and sustainable ground transportation. For more information, visit&nbsp;<a>www.howmet.com</a>. Follow @howmet:&nbsp;Twitter,&nbsp;Instagram,&nbsp;Facebook,&nbsp;LinkedIn&nbsp;and&nbsp;YouTube. This off-shift position is located within our Plant 10&nbsp;– Whitehall Casting Operation and will direct and motivate the manufacturing work force to produce products of high quality in the most efficient and safe manner and ensure that scheduling meets business and customer needs. Job Roles <ul><li>Anticipation--asks questions to understand needs of multiple stakeholder groups; prepares operation for optimal execution; contributes as a strategic partner to planning process</li><li>Reliability--leads by example; provides goal and measurement information to others; facilitates safe environment; works effectively within parameters of bargaining unit contract</li><li>Optimizer--improves processes; executes production for maximal output; eliminates waste; increases quality; aligns activity and resources to desired outcomes; sets others up for success</li><li>Facilitator--interacts with internal and external stakeholders at multiple levels; furnishes accurate instructions to others; acts as liaison between planning, management and execution elements of the business</li><li>Responsiveness--deals effectively with the unforeseen; modifies labor schedule or other variables as needed based on circumstances</li><li>Influence-- delegates effectively; capable of explaining the “why” behind a recommendation or directive; advocates for the business; maintains approachability; deals with conflict and change effectively</li><li>Organization and structure--plans daily; coordinates to deliver on time; ensures efficiencies while balancing priorities of multiple projects and stakeholder groups; has contingency plans</li><li>Observation--sees and hears through the lens of performance; enables accuracy in scheduling, quality in production and relationship with customers; makes recommendations and changes based on patterns and data; monitors for feedback and communicates findings; sees physical and personnel issues and acts on observations; has a “finger on the pulse” of what occurs within the plant</li><li>Ownership--accepts accountability for the performance of others and the business; inspires ownership and improvement in others; invites measurement</li></ul> Responsibilities <ul><li>Supervises an effective team; includes planning and holding meetings, preparing and conducting performance appraisals as appropriate, managing staffing levels (including vacations, overtime, and leaves of absences), assisting with career development (motivates, coaches, and trains to acquire maximum quality, productivity, morale, and cooperation), approving time and attendance, and prioritizing and making work assignments.</li><li>Provides effective feedback to employees, both positive and negative.&nbsp;Maintains appropriate documentation for all disciplinary actions taken.</li><li>Provides training and mentoring to new Supervisors.</li><li>Directs training and orientation of employees to ensure EHS rules are known and understood, to improve work performance, and acquaint employees with company policies and procedures.</li><li>Maintains compliance with the collective bargaining agreement.&nbsp;Interfaces between management and union officials.&nbsp; Handles grievances.</li><li>Ensures compliance with company policies, procedures, and practices.</li><li>Schedules production and work teams.</li><li>Reviews production and operating reports and resolves operations, manufacturing, and maintenance problems to ensure minimum costs and prevent operational delays.</li><li>Promotes EHS and continuous improvement initiatives and culture.</li><li>Implements ABS principles and initiatives and is the 6S program leader.</li><li>Interacts with their employees and other departments in order to manage the flow of product through the operation.</li><li>Maintains inventories, as applicable.</li><li>Creates a total awareness among assigned employees of Company policies, regulations, procedures, and business initiatives.&nbsp; Enforces compliance and acts as a positive resource for information and questions.</li><li>Responds to emergencies.&nbsp; Assists in troubleshooting production problems.&nbsp; Investigates and analyzes.&nbsp; Initiates or recommends actions to correct deviations and variables affecting schedules, costs, quality, and other factors.</li><li>Prepares and analyzes documentation as required (i.e. production reports, log sheets, etc).</li><li>Reviews work procedures for safety regulations and concerns.</li><li>Plans, develops, and implements new methods and procedures designed to improve operations, minimize operating costs, and effect greater utilization of labor and materials.</li><li>Confers with management, engineering, and quality control personnel to resolve maintenance problems and recommend measures to improve operations and conditions of machines and equipment.</li><li>Performs audits for safety compliance; facilitates the 6S audit program.</li><li>Assists with budget and goal setting of the operation.</li><li>Complies with all EHS rules required for the work environment.</li><li>Performs other duties, as assigned.</li></ul> Basic Qualifications: <ul><li>High School Diploma or GED from an accredited institution</li><li>Minimum of 3 years&nbsp;leadership experience.</li><li>Successfully meet the Supervisor Assessment requirements.&nbsp; If applicant has 5 years or greater direct manufacturing leadership experience, testing is not required.</li><li>Employees must be legally authorized to work in the United States.&nbsp; Verification of employment eligibility will be required at the time of hire.&nbsp; Visa sponsorship is not available for this position.</li><li>This position entails access to export-controlled items and employment offers are conditioned upon an applicant's ability to lawfully obtain access to such items.</li></ul> Preferred Qualifications <ul><li>Experience supervising in a manufacturing environment.</li><li>Experience with TPM, Synchronous Mfg., and Kaizen Concepts.</li><li>Must be able to communicate effectively with all levels of the organization, have good team building skills, excellent people skills; ability to handle multiple tasks, technically oriented.</li><li>Must be energetic and a self-starter, able to promote and implement change, have good PC skills, good telephone skills, strong organizational skills, and ability to promote a continuous improvement atmosphere.</li></ul> About Howmet Aerospace Howmet Aerospace Inc. (NYSE: HWM), headquartered in Pittsburgh, Pennsylvania, is a leading global provider of advanced engineered solutions for the aerospace and transportation industries. Our primary businesses focus on jet engine components, aerospace fastening systems, titanium structural parts and forged wheels. With $6.6 billion in revenue in 2023, our products play a crucial role in enabling fuel efficiency and lightweighting, contributing to our customers’ success and making a positive impact on the world. To learn more about the way Howmet Aerospace Inc. is advancing the sustainability of our customers, markets, and communities where we operate, review the 2023 Environmental Social and Governance report at&nbsp;<a>www.howmet.com/esg-report</a>. Follow: <a>LinkedIn</a>, <a>Twitter</a>, <a>Instagram</a>, <a>Facebook</a>, and <a>YouTube</a>. Howmet is proud to be an Equal Employment Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other applicable legally protected characteristics. If you need assistance to complete your application due to a disability, please email&nbsp;<a href="mailto:TalentAcquisitionCoE_Howmet@howmet.com" target="_blank">TalentAcquisitionCoE_Howmet@howmet.com</a>

SUPERVISOR - Plant 10

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The We’ll Buy Your Car (WBYC) In-Store Associate will be focused and specifically trained to acquire additional inventory for the dealership by actively prospecting outside of the AutoNation Customer Network.&nbsp; &nbsp;The WBYC Associate will utilize all available prospecting resources to identify and engage private parties looking to sell their vehicle.&nbsp; Resources include third party websites, 3rd party lead sources, service drive traffic and other means. This Associate will enjoy consistent interaction with customers throughout the day, both in person and over the phone. This role will primarily make cold contact with prospects who have their vehicle advertised for sale, both online and as walk-ins to the store..<h2>Job Responsibilities:</h2><ul><li>Review vehicle condition reports</li><li>Determine wholesale and retail prices</li><li>Inspect and accept vehicles arriving onsite</li><li>Create and execute reconditioning plan to prepare vehicle for sale</li><li>Using sound judgement, research, and excellent interpersonal skills to make offers on vehicles and close sales</li><li>Driving incremental business through a high-level of engagement with customers.</li><li>Turn prospective Vehicle Procurement Customers over to an “elite” sales team for a sales opportunity</li><li>Work with management to identify current inventory needs.</li></ul><h2>Qualifications:</h2><ul><li>High School diploma or equivalent.</li><li>Extremely self-motivated&nbsp;</li><li>Ability to set and achieve targeted goals.</li><li>Ability to drive an exceptional Customer experience.</li><li>Demonstrated communication, prospecting, and interpersonal skills.</li><li>Organization and follow-up skills.</li><li>Experience and desire to work with technology.</li><li>Valid In-State Driver's License and an acceptable, safe driving record</li></ul><h2>Physical Requirements:</h2><ul><li>Ability to sit and stand for prolonged periods of time.</li></ul>This position pays $17 an hour plus bonus'.The expected annual salary for this role is between $0.00 - $0.00, dependent upon each candidate’s unique experience and qualifications.<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Vehicle Acquisition Specialist

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?As a Collision Estimator, you’ll interact daily with customers, insurance companies, and parts Associates to ensure the repair process is as smooth as possible. You also take great pride in using your excellent communication skills and empathetic nature to help customers through the process.<h2>What are the daily job responsibilities?</h2><ul><li>Greeting customers and discussing repair options.</li><li>Determining repair needs based on customer information, vehicle walk-around, inspections and test drives.</li><li>Asking for the sale on all estimates.</li><li>Meeting or exceeding targeted sales goals as well as the targeted customer satisfaction index.</li><li>Understanding basic parameters of collision repair as well as insurance programs (e.g., DRP and non-DRP).</li><li>Producing repair orders for customers, including cost and time estimates, with full transparency.</li><li>Communicating frequently with technicians and parts Associates to ensure timely completion of work.</li><li>Following up with customers on the status of their vehicle based on how the customer wants to be informed and answering customer questions as needed.</li><li>Managing multiple repairs simultaneously.</li><li>Working with other Associates on daily planning and release meetings.</li><li>Processing transactions and ensuring 100% compliance with all state and federal laws and regulations.</li><li>Following up with customers to ensure we have met their expectations.</li><li>Building rapport with customers to create a base of referrals.</li><li>Gaining superior product knowledge to effectively help customers.</li><li>Ensuring that all administrative processes are handled in a timely fashion and in compliance with company policies.</li><li>Providing exceptional customer experience to drive loyalty.</li></ul><h2>What are the requirements for the Collision Estimator?</h2><ul><li>Proven ability to provide an exceptional customer experience.</li><li>Ability to set and achieve targeted goals.</li><li>Detail-oriented and organized. &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li><li>Prior sales or retail experience preferred but not required.</li><li>Demonstrated communication, consultative, interpersonal, and organizational skills.</li><li>Experience and desire to work with technology.</li><li>Must have a valid, in-state driver’s license with an acceptable, safe driving record.</li></ul><h2>What are the opportunities for career growth?</h2><ul><li>Our Associates have many choices for career growth and development after success in a Collision Estimator role. Future opportunities may include:</li><li>Collision Director</li><li>Collision Production Manager</li><li>The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform job related tasks other than those specifically presented. Career opportunities are dependent on business and staffing needs, as well as the qualifications of internal and external candidates.&nbsp;</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Collision Estimator

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The&nbsp;Master Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;<h1>What are the day-to-day responsibilities?</h1><ul><li>Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</li><li>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</li><li>Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.</li><li>Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.</li><li>Documenting work performed on each vehicle on the repair order.</li><li>Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”&nbsp;</li><li>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</li><li>Providing an exceptional customer experience to drive loyalty</li></ul><h1>&nbsp; How will I know if I am successful?</h1>The performance of a Master Technician is measured by achieving:<ul><li>Targeted production</li><li>Targeted sales</li><li>Targeted Customer Satisfaction Index</li></ul><h1>&nbsp; What are the requirements for this job?</h1><ul><li>High School diploma or equivalent</li><li>2+ years experience as an automotive technician</li><li>Automotive technical training (varies based on store needs)</li><li>Attention to detail</li><li>Organization and follow-up skills</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h1>&nbsp; What are the opportunities for career growth?</h1>Our Associates have many choices for career growth and development after success in a Service Technician role.&nbsp; Opportunities may include:<ul><li>Master-Certified Technician</li><li>Service Advisor</li><li>Service Management</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Master Technician

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The&nbsp;Skilled Automotive Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability. We have a large newly updated facility with upgraded tools and machines. We have been involved with the community for over 40 years and have a large cliental base.<h2>Our Technicians are paid based on an industry-leading technician wage grid that provides pay range from $24.00 to $27.00 per flat rate hour based on experience, plus opportunities for overrides and longevity bonus based on a combination of tenure and manufacturer certifications.</h2><h2>What are the day-to-day responsibilities?</h2><ul><li>Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</li><li>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</li><li>Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.</li><li>Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.</li><li>Documenting work performed on each vehicle on the repair order.</li><li>Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”&nbsp;</li><li>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</li><li>Providing an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp; How will I know if I am successful?</h2><ul><li>The performance of a Skilled Technician is measured by achieving:</li><li>Targeted production</li><li>Targeted sales</li><li>Targeted Customer Satisfaction Index</li></ul><h2>&nbsp; What are the requirements for this job</h2><ul><li>High School diploma or equivalent</li><li>2+ years experience as an automotive technician</li><li>Automotive technical training (varies based on store needs)</li><li>Attention to detail</li><li>Organization and follow-up skills</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h2>&nbsp; What are the opportunities for career growth?</h2><ul><li>Our Associates have many choices for career growth and development after success in a Service Technician role. &nbsp;Opportunities may include:</li><li>Master-Certified Technician</li><li>Service Advisor</li><li>Service Management</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Skilled Automotive Technician

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day&nbsp;and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you’ll utilize&nbsp;leading-edge technology to uncover selling opportunities that keep drivers safe in their vehicles..<h2>Position Overview</h2> Working in our state of the art service departments, the Service Advisor acts as the go-between for Service Technicians and customers. In this position, you’ll be able to get out from behind the desk and play an active role in the service lane. AutoNation will look to you to explain the Service Technician’s recommendations to the customer in easy-to-understand language – and suggest up-sell opportunities to keep the customer’s vehicle safe.<h2> What Will I Do Every Day?</h2><ul><li>Set, confirm and prepare for appointments with customers so they can have a great service experience</li><li>Meet or exceed targeted sales goals &amp; the targeted customer satisfaction index</li><li>Greet customers in a friendly manner when they arrive</li><li>Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives</li><li>Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle</li><li>Produce repair orders for customers, including cost and time estimates, with full transparency</li><li>Communicate frequently with technicians and parts associates to ensure timely completion of work</li><li>Follow up with customers on the status of their vehicle, based on how the customer wants to be informed</li><li>Follow up with customers to ensure satisfaction</li><li>Gain superior product knowledge to effectively help customers</li><li>Provide an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Ability to set and achieve targeted goals</li><li>Prior sales experience preferred but not required</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li></ul>This position is commission based. The average compensation for this position is $4,000 to $8,000 per month.The expected annual salary for this role is between $0.00 - $0.00, dependent upon each candidate’s unique experience and qualifications.<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Service Advisor

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key.With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal. Our e-Commerce Sales Associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience.<h2>What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Drive to set and achieve targeted goals</li><li>Prior sales experience, retail preferred</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li><li>Why should I come work for AutoNation?</li><li>You want to work for a car dealer that has a strong moral compass and treats all of its associates with respect</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

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