You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
The Global Commercial Services (“GCS”) division of American Express offers powerful backing and support that helps companies of all sizes gain financial savings, control and efficiency. GCS provides a suite of payment and lending products and solutions.
The US Small & Medium Enterprise (“SME”) team within GCS includes ~1000 Sales, Expansion and Account Development colleagues as well as a specialized Underwriting Advisory team that is responsible for acquisition, growth, and retention of US companies up to $300M in annual revenues. By offering a suite of payment, expense management and lending products, American Express helps businesses of all sizes do more business, from everyday business spending, to travel, cross border payments and business financing.
The US SME Field Sales organization is responsible for selling both Corporate and Small Business solutions as well as AP Automation offerings through the SME referral model. It also works closely with Global Merchant & Network Services (“GMNS”) business partners and other key business partners to drive forward Blue Box business outcomes.
As Vice President of US SME Field Sales - Central, you will lead a team of ~30 Field Sales colleagues dedicated to acquiring and growing new clients firms with revenues from $10M to $300M in revenue. This role requires up to 3 weeks per month of travel.
The Vice President of US SME Field Sales - Central, will be a key part of the US SME Field Leadership Team and share ownership in the team’s strategic priorities and performance while ensuring that the culture of compliance is part of everything the team does. The successful candidate will be a strong Sales/Expansion/Account Development commercial leader and someone who can drive excellent, sustainable and compliant outcomes and results with exceptional interpersonal and communication skills and the ability to develop superior relationships with partners and clients, while cultivating a world-class team culture that is committed to our Blue Box values.
Key responsibilities include:
- Lead team of Field Sales professionals who distribute GCS products to US SME clients (prospects and customers).
- Set priorities, coach, and lead team while engaging with key client contacts to drive New Sales from prospective clients, and Expansion / Cross-Sells from current clients.
- Manage and coach sales leaders and individual contributors.
- Support and affirm culture of compliance in US SME Field Sales to ensure that all sales activities are performed with the highest level of integrity with a customer-first mindset.
- Make clear, principle-based decisions based on policies, procedures, and business plans.
- Meet business and performance targets based on US SME Regional Vice President scorecard, which ladder back to US SME business and performance goals (includes Booked Charge Volume, AP Automation Charge, GMNS referrals, targets, etc.).
- Execute Sales strategy and adapt plans and priorities to address resources and operational challenges.
- Develop a robust Colleague Experience strategy to meet the needs of the growth strategy and ensure high level of engagement and performance of the team; manage talent pipeline, diversity, hiring, and attracting talent to the team.
- Work with key partners to drive forward GCS Strategic Priorities
- Own designated champion areas within US SME Field Sales to drive forward key US SME and GCS strategic priorities.
Requirements:
- The ideal candidate will be a leader of the highest level of integrity.
- Demonstrated experience and track record of success working with and leading large commercial Sales teams.
- Experience in leading high-performing Sales teams with strong understanding of Sales team needs (i.e., controls and compliance, culture, etc.).
- Accomplished people leader with demonstrated ability to manage through change while creating followership and inspiring teams.
- Exceptional written and verbal communication skills with proven success with Sales organizations and cross-functional partners.
- Strong analytical skills and ability to manage and interpret data, particularly as it relates to critical sales performance and compliance metrics.
- Familiarity with Sales and Account Development systems and tools (i.e., ONE.force, C360, Cornerstone) a plus.
- 7-10+ years work experience.
- Candidate must reside in one of the following states:
- Central Region: Texas, Oklahoma, Louisiana, Arkansas, Missouri, Kansas, Illinois, Wisconsin, Iowa, Minnesota, Nebraska, North Dakota, South Dakota
- Open to colleagues in: Colorado, New Mexico, Arizona, Utah, Wyoming, Idaho, Montana
Experience
- Bachelor’s degree required, Master’s degree preferred
- Experience leading sales teams, 7 – 10 years minimum
- Proven experience winning new business relationships
- Experience achieving sales quota and goals through multiple product offerings
- Experience in a highly-regulated industry
Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positions
Salary Range: $185,000.00 to $260,000.00 annually + bonus + equity (if applicable) + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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