Research Study Coordinator

MAIN DUTIES AND RESPONSIBILITIES:

• Supervise research assistant/call center study staff
• Maintain caseload of study participants.
• Schedule staff to ensure coverage of study times
• Onboard new staff on the study.
• Track key project statistics and utilize these metrics to make informed decisions regarding the scope of the project.
• Monitor participant retention rate and proactively address drop out concerns as they arise.
• Collect data using a variety of methods.
• Maintain communication between Caron and call center
• Enter data into research databases, such as SPSS, Excel, and REDCAP.
• Complete monthly study progress reports
• Perform quality control checks on 10% of calls and data
• Review data for errors in entry.
• Attend Caron meetings involved with research activities, as needed.
• Use judgment and be self-directed in performance of responsibilities.
• This job may require at minimum 1 weekend a month (not to exceed 2) and some evening work.
• This job description reflects assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.

PHYSICAL REQUIREMENTS:

• Light lifting and bending
• Ability to communicate both verbally and in writing.

QUALIFICATIONS:

• Minimum of Master’s degree required.  Previous clinical trial experience can substitute for Master’s degree
• Experience in mental health or addiction treatment or research.
• Previous supervisory experience preferred
• Previous call center experience preferred
• Attention to detail in work assignments.
• Ability to handle multiple tasks and to prioritize work.
• Familiarity with Word, Excel, SPSS software programs.
• If in recovery, one year of continuous sobriety is preferred.
• Flexibility to adjust work schedule, including weekend and evening hours, to align with project goals, scheduled appointments, and supervisory responsibilities.

COMPETENCE AND MEASUREMENT:

• Demonstrate ability to gain staff confidence and maintain participants in the study
• Demonstrate attention to detail through a minimum of errors in data entry.
• Demonstrate time-management abilities through timely completion of multiple tasks.
• Demonstrate ability to work independently through decision-making skills and independent completion of tasks in absence of Director of Research.
• Demonstrate initiative in completion of tasks without prior requests and in approaching Director of Research with project ideas and suggestions.